SimplyOwners Reviews 

735
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy the platform is to navigate and how reassuring it is to speak directly with property owners. Many visitors also mention finding spotless, exceptionally well-equipped houses set in fantastic locations that make holiday getaways feel like a comfortable home away from home. Some people were clearly dissatisfied with unexpected financial costs, explaining that they encountered surprising pricing quotes or extra mandatory booking fees. Several reviewers occasionally expressed frustration regarding listing transparency and overall communication clarity when finalizing their travel arrangements.

What people talk about most

Location

Clients share positive opinions on location, highlighting that properties are situated in peaceful settings... See more

Facilities

Consumers find facilities to be a true highlight, praising the well-equipped kitchens and comfortable spaces.... See more

Staff

Users describe positive interactions with staff, highlighting exceptionally welcoming and accommodating... See more

Booking process

Reviewers express great satisfaction with the booking process, describing it as simple, straightforward, and... See more

Website

People report positive experiences with website, finding the platform very user-friendly, easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great selection of villas. The site is clear on what they do and what is up to the owners themselves I felt well protected by their cover and understood exactly how everything would work. I boo... See more

Company replied

Rated 5 out of 5 stars

We have been clients of Simply Owners since 2016 It has been an absolute privilege to have been able to avail of their great expertise During this period they have been very very generous. Wh... See more

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied


Company details

  1. Vacation Rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

735 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(735)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was our third stay at La Grange

This was our third stay at La Grange. We have always stayed here with our Children and grandchildren, a party of 13.
It suits a large group so well as everyone has their own bedroom and en suite, and there are so many areas to relax and enjoy.
The house and barn are extremely well
appointed for your every need. The kitenens are equipped with absolutely everything you could think of, and the wine fridge and ice machine as well as the air fryers are all great additions. Quality linen and towels in all the rooms and pool towels all provided.
The grounds are extensive with an area to suit everyone's needs. The play area and trampoline was a favourite with the grandchildren.
Outside. You have a choice of Gas and Charcoal bbq.
The pool is heated, steps to enter and a great size. The rollover hard cover is easy to operate and maintains the heat very well.
Plenty of seating and sun beds for everyone.
All the bikes are great quality and very well maintained
The area is very peaceful but close to some wonderful vineyards for tastings and lunch, and a great supermarket (E le Clerc ) only ten minutes away. It was so useful to be able to place a food delivery through Tracey from there for delivery for our arrival.
A great property for big get togethers,
highly recommend

May 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to work with

Easy to work with - excellent communication between owner and client. Villa as described and easy instructions to get there. Enjoyable experience

May 27, 2026
Rated 5 out of 5 stars

We stayed at Casa Amelia for 4 nights…

We stayed at Casa Amelia for 4 nights and it was superb. We were staying here for my mum’s 60th birthday and the accommodation made it extra special. It was extremely spacious and we had so much fun in the pool area. Liana was especially helpful and got some birthday decorations sorted for my mum, which she loved. She has been very responsive and super lovely. I would recommend Casa Amelia to anyone! It really is a beautiful accommodation 😊

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Chocolate Box Cottage & Garden

We stayed at Grooms Cottage for 6 nights at the beginning of June 2026. We were wondering if the upcoming Appleby Fair would affect our stay but needn’t have worried. Back Lane is set back from the main road and the cottage is chocolate box picture perfect. The garden is south facing so ideal for sitting out and enjoying the perfectly kept garden. The cottage itself had everything we needed and it was an absolute oasis of peace and tranquility. Location is perfect with easy access to the A66 and handy for walks in the North Pennines starting from Dufton, Kirkland, etc. The only niggle which was nothing to do with the property is we had a power cut the first night which forced us into Appleby for breakfast which was a lovely experience. A memorable experience and looking forward to visiting again.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

A warm welcome from host Derek was only…

A warm welcome from host Derek was only the start of a wonderful week, substantially different to the active holiday planned. Mechanical problems with my car greatly limited its use resulting in a wonderfully relaxing week at this lovely peaceful location where the warmth of our arrival was maintained throughout our stay. We have already booked a return visit next year.

May 23, 2026
Rated 5 out of 5 stars

Another great booking through Simply…

Another great booking through Simply Owners. The website was easy to use, communication was straightforward, and the property description was accurate. We had a lovely stay at Mill Cottage and wouldn’t hesitate to use Simply Owners again for future holidays.

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

A real gem of a property

A lovely, modern and clean property. It is in a good location for shops, eateries and the sea. A lovely community atmosphere. A wonderful stay thank you .

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Lodge in Duke's Meadow booked through Simply Owners

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the owner was so easy and they were extremely helpful. I would definitely book again through Simply Owners. I would also recommend booking Blencathra Way Lodge in Duke's Meadow. Gorgeous lodge and excellent value for money.

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Villa, great service

I found Gemini Villa based in Northern Cyprus on Simply Owners. The listing was very accurate and informative. The owners responded very quickly and we were booked in no time at all. Thereafter I had great contact from the owner in the run up to our booking. The owner Nigel Burne has been brilliant and really helpful. The villa is really well maintained and very comfortable with great views and great facilities.

May 28, 2026
Unprompted review
Rated 2 out of 5 stars

No bookings this year.

Seriously, I do not know why, but I have had no bookings through Simply Owners this year. I have tried everything, including opening up my dates and my changeover days and even dropped my prices. I have done so much work on my page but it just is not happening for me. I have had lengthy discussions with you about this issue on a few occasions, which I do appreciate, but at the end of it all, I just havn't had any bookings.

May 11, 2026
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Reply from SimplyOwners

Hi Annette,

Thank you for taking the time to leave a review, although I’m genuinely sorry to read that you feel disappointed with your experience this year.

We’ve taken a careful look at your listing and can see that over the past three years you’ve remained with us and renewed each year, which we truly appreciate. During that time, your property has received over 1,200 holidaymaker views, and two guests have used our free Payment Protection service following enquiries.

As you’ll know, Simply Owners is an advertising platform, so bookings ultimately depend on a number of factors such as pricing, availability, guest reviews, and how a property compares to others in the area. For example, your current availability shows only a small number of open weeks across the coming months, which can significantly limit booking opportunities when guests search by dates.

We also note that one recent guest comment referenced value for money, which may indicate how your pricing is being perceived in comparison to similar properties locally. These are exactly the areas our team is always happy to help review and optimise with you.

It’s also worth highlighting that your property is performing well in terms of visibility—appearing prominently in Google search results for relevant terms, often ahead of major platforms—which demonstrates that exposure itself is strong.

We are always here to support our owners and would genuinely have welcomed the opportunity to work through this with you before you felt the need to leave this review. If you’re open to it, we’d really like to help you improve performance going forward.

Of course, we also stand by our approach of fairness, if you feel the platform hasn’t delivered value for you, we do offer a no-quibble refund policy.

Given the above, we hope you might reconsider your review, as it doesn’t fully reflect the level of exposure and support provided. More importantly, we’d really value the chance to speak with you directly and help turn things around.

Rated 5 out of 5 stars

Great experience

Easy process all the way through - good response from the owners property manager both before and during our stay. Have already booked again through Simply Owners for next year.

May 5, 2026
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Reply from SimplyOwners

Thats great to know Joanna, thank you for the feedback. Knowing you are returning next year is the best feedback demonstrating it was a good choice for you. Much appreciated Tim and team

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Rated 5 out of 5 stars

We had an amazing time in Marks villa,

We had an amazing time in Marks villa,
The villa was very well equipped and clean.
There was plenty of space inside and outside for a party of eight.
Communication was very easy and reply’s were swift.
You can walk into Luz where there are some very nice restaurants.
The villa is in a very tranquil setting.

May 5, 2026
Unprompted review
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Reply from SimplyOwners

That is a great 5 star review thank you David I am sure that the owner will be delighted to see it. I will be sure to pass it on regards tim

Rated 5 out of 5 stars

HOME FARM HOUSE in Suffield

HOME FARM HOUSE in Suffield, Norfolk, is a fabulous accommodation for up to 10 people. Appointed to a very high and comfortable standard, with great ourdoor spaces, we would highly recommend a stay here for a group. The owners had provided everything to make the stay perfect.

May 8, 2026
Unprompted review
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Reply from SimplyOwners

Hi Alisong great feedback thank you. Delighted you had a nice stay. tim

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