SimplyOwners Reviews 

733
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy it is to navigate and how reassuring it is to speak directly with the property owners. Visitors consistently highlight the wonderful locations, peaceful surroundings, beautiful swimming pools, and extremely well-equipped, spotless accommodations that feel just like home. Though some reviewers were not happy with unexpected price increases between initial estimates and final quotes, others mentioned difficulties receiving bookings or noted misleading property listings. Despite these occasional issues, people emphasize that the overall support and communication remain exceptionally helpful and reliable throughout.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the amazing and ideal settings of the... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are very clean, comfortable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and warmth... See more

Booking process

People report positive experiences with the booking process, describing the website as user-friendly,... See more

Service

Users describe positive interactions with service, highlighting first-class communication and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied

Rated 5 out of 5 stars

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the... See more

Rated 5 out of 5 stars

Just back from a lovely villa stay at Casa Dara in the Algarve. The villa was immaculate and well priced. The only slight worry is sending the initial deposit abroad to an owners account which feels s... See more

Company replied


Company details

  1. Vacation Rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

733 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(733)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Real People. Real Bookings. Good Service

I love that you can talk to a real person at Simply Owners about any technical questions of how to set your page and there is always someone on the end of a phone. I have had good enquiries through their site leading to some valuable bookings and really value that they don't take a big chunk of commission for every booking, just a simple one off annual fee. Plus they don't charge travellers too. So much better than some of the other online sites. Well worth the investment for us !

February 13, 2026
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Reply from SimplyOwners

Hi Susanah, thank you so much for taking time to point out the benefits of using Simply Owners, much appreciated. We have deliberately built our business around the points you make as we feel the expensive and impersonal experience with some of the giants needs a family owned business alternative such as us that they can have peace of mind with.
thank you again Tim and team

Rated 5 out of 5 stars

Dealing directly with the owners meant…

Dealing directly with the owners meant that they were able to give us the benefit of their experience of living / staying in Grassington - very helpful when planning a 30th Birthday surprise holiday

February 9, 2026
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Reply from SimplyOwners

Hi Anthony, thank you for taking the time to post us a five star review, much appreciated. As a family business we believe strongly in open communication between owners and holidaymakers BEFORE booking and paying. Its great to hear that our alternative to the giants in the sector is appreciated. best wishes tim and team

Rated 5 out of 5 stars

Simple to find and book

Easy to find suitable available accommodation. Simple to book with good support from the owner. Thank you

February 9, 2026
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Reply from SimplyOwners

Nice one Brian thank you. always very happy to read such comments and receive a 5 star review.

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Rated 5 out of 5 stars

Perfect experience for villa holiday

From start to finish everything went smoothly & every person we interacted with was friendly & welcoming.
The villa was outstanding & we won't hesitate to book with simply owners again.

January 17, 2026
Unprompted review
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Reply from SimplyOwners

Hi Kris, thank you for recommending us thats a great 5 star review. regards tim and team

Rated 5 out of 5 stars

Amazing company

Amazing company! Really easy to use and to contact owners! Would recommend!

January 4, 2026
Unprompted review
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Reply from SimplyOwners

Wow clare thats excellent thank you. We love 5 star review and being recommended thanks again tim and team

Rated 5 out of 5 stars

A great company who really look after their customers…

A great company who really look after their customers. We need, every year, to submit expenses for our Portuguese apartment for our annual Portuguese tax return. Any expense needs to have the local NIF number showing (A tax number for the non-resident). Simply Owners team turned that around in literally 5 minutes ! Thank you guys.

January 8, 2026
Unprompted review
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Reply from SimplyOwners

Nice one Paul thank you very much for your acknowledgements. We love to hear such comments. Best wishes tim and team.

Rated 5 out of 5 stars

Great company Reliable great…

Great company Reliable great Communication .Staff were fabulous.A Xmas Hamper was waiting for us on arrival!
Stayed in Villa Poppy Playa Blanca. Family of 10
Beautiful Villa ,so much space !
Owner Denise goes above and beyond to ensure you have the best experience.

December 21, 2025
Unprompted review
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Reply from SimplyOwners

thank you for the 5 stars it means a lot to us. kind regards tim and team

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Rated 5 out of 5 stars

Llangloffan Manse

Just stayed at the Llangloffan Manse in Pembrokeshire. Have to say it was one of the best places we have stayed in, location was great, very cosy inside, kitchen well equipped, fantastic shower, and a a great garden surrounded by fields. Also the owner was amazing with a welcome box, and her recommendations on days out, where really helpful Definitely recommend this one. Would definitely go back

December 1, 2025
Unprompted review
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Reply from SimplyOwners

Great 5 star review Mark thank you we will pass on to the owners. regards tim

Rated 5 out of 5 stars

Stunning Villa, has everything you need and more.

We had an amazing stay in this stunning villa. It was so spacious and welcoming. Located in a quiet area. It looked even better in person, than in the beautiful pictures. The whole family loved their stay. Marina and Sea views were lovely. Couldn’t have wished for anything more. Jackie and her husband were very helpful, and everything went like clockwork very impressed.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, and description of Villa we rented was spot on. After reading all the information re booking we felt confident the site was genuine. Communication was quick and the Villa owner replied to our request for booking and questions within 3 hours.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

This is such a great site

This is such a great site and I would always recommend to check trustpilot before booking anything.
The Simply Owners site is first class. Will always use this site from now on.
The villa we booked was exactly as described with no unpleasant or unfortunate surprises.

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

This is our second visit to the cottage…

This is our second visit to the cottage and it is an absolutely gorgeous place. It has everything you could possibly need and it is also dog friendly. The cottage is situated in a beautiful setting and is really warm and cozy with a log burner. There is an enclosed garden for your dog with a beautiful view.
Malcolm & Denise are really lovely hosts and very accommodating, nothing is to much trouble for them. We are looking to book again for next year as we love it so much.
We highly recommend this cottage and can assure you would not be disappointed.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

After deniying the access of an…

After denying the access of an abusive guest who didn't accept the rules and times in advance, they removed a property adverted from 3 years without any problem and paid for 2026. So, we recommend to owners not to publish any advert.It is uncertain that they do not interfere in payments between and guest.Totally unprofessional. Not updated. Better another platforms.In reply to your answer. The guest asked to cancell so he did not wants accept new Spanish rules and fill in information obliged to give, he lied constantly in Ses Hospedajes platfloms.No guest may stay without providing accurate information about the booking directly to Ses Hospedajes themselves (owners cannot do this). This platform,simply owners does not accomplish with 2025 Spanish Laws.So, as it is shown in his reply he has interfered againts owner,It was asked to refund the money for removing so he had interfered and he denies.The guest received your deposit refunded as per the conditions. You were totally wrong and totally unprofesional and parcial, not respecting Spanish Rules.It is curious that Simplyowner is asking to refund a non-refundable booking because the guest refuses to provide their real details on Ses Hospedajes and wants to cancel, but Simplyowner does not want to refund for the months that are not published. The only one who has not been transparent is the person from Simplyowner. Fortunately, other platforms do respect Spanish laws and Spanish owners, and most of our English guests are polite, respectful and loyal. We recommend other platforms to owners.

November 11, 2025
Unprompted review
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Reply from SimplyOwners

Your advert was removed from our site because you took money from a guest for a booking and subsequently sent additional information that compromised his agreement with you. The guest obviously concerned and questioned this NEW information. You then stated the guest would only be refunded 30% of his 100% payment. When he queried this you stated he will not now even get 30% refund previously offered. We stepped in to help resolve the dispute and you refused to allow us to help resolve matters, ending communication with us. We will not allow any owners to call us and their customers liars and will remove advertisers that do not operate in an open and transparent manner from start to finish. We will be supporting this holidaymaker with his claim against you. I have to say in my nine years of running Simply Owners I have never experienced such appalling behaviour.

Rated 5 out of 5 stars

Simply Owners was amazing!

Simply Owners literally made listing our property in Spain simple! Great service, great website and made our rental successful. The ability to talk to someone knowledgeable made all the difference. Would 100% recommend

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Palm Villa Cyprus

Palm Villa Cyprus: The Ultimate Relaxation Retreat
Palm Villa Cyprus: The Ultimate Relaxation Retreat
If you are searching for a tranquil escape that marries comfort with convenience, Palm Villa Cyprus is undoubtedly the place to be. Nestled in a picturesque setting, this gem offers everything you need for a restful, stress-free holiday. From fabulous facilities to its unrivalled location, Palm Villa truly stands out as a premier destination for anyone seeking relaxation and genuine Cypriot hospitality.
Superb Facilities Designed for Comfort
The villa is equipped with an array of modern amenities that guarantee a pleasurable stay. The pool is easily accessible, perfect for a refreshing dip at any time of day. Whether you're keen to swim a few leisurely laps or simply soak up the sun on a poolside lounger, the experience is effortless and inviting.
Inside, you'll find a spotlessly clean and impressively spacious fridge freezer—ideal for storing all your holiday treats and essentials. This thoughtful touch makes it easy to keep drinks chilled and ingredients fresh, adding to the overall convenience and ease of the stay.
Perfect Location: Moments from the Best Beach
Palm Villa is just a short stroll from the area’s finest beach, renowned for its soft sands and crystal-clear waters. It’s the ideal spot for sunbathing, swimming, or simply unwinding with a good book while the gentle sound of the waves provides a soothing backdrop.
Pagida Beach Bar: A True Highlight
No visit would be complete without experiencing Pagida Beach Bar—widely hailed as one of the best on the entire island. Whether you fancy a crisp cocktail, a delicious meal, or simply want to soak up the vibrant atmosphere, Pagida is the perfect place to round off a sun-drenched afternoon. Its proximity to the villa means you can easily pop in for a bite or a drink without fuss or planning.
The No-Fuss, Relaxing Experience
What truly sets Palm Villa Cyprus apart is its effortless charm and the ease with which you can settle in. Everything is designed with guest comfort in mind, allowing you to simply relax and enjoy your holiday from the moment you arrive. There are no complicated procedures—just pure, unadulterated relaxation.
Conclusion
In summary, Palm Villa Cyprus offers a wonderful place to unwind with fabulous facilities, an immaculate and spacious kitchen, convenient access to a pristine pool, and proximity to both the area’s top beach and the legendary Pagida Beach Bar. If you’re seeking the perfect no-fuss stay, this villa should be at the very top of your list. Highly recommended for families, couples, or solo travellers looking for a seamless and memorable Cypriot holiday.

October 6, 2025
Unprompted review
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