Singletrack Bikes Reviews 

1,247
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Whatever you do, don’t buy anything from this company they’re crooks. Made an order two months ago and received nothing and no updates. Contacted them several times and still no response. Weeks and... See more

Rated 1 out of 5 stars

I received the following grovelling email from Singletrack Bikes’ CS Manager, Gabe Bell; Dear Brian, I’m reaching out personally to sincerely apologise for the recent lack of commun... See more

Rated 1 out of 5 stars

Ordered. Delivery date came and went. Order status not updated. I contacted 3 times but no reply. I have pointed this out to the providers of their shop platform push.bike suggesting they co... See more

Rated 5 out of 5 stars

I bought some tyres just before xmas 23 from singletrackbikes.co.uk that were ordered in from supplier. Contacted singletrackbikes for progress update as online tracking wasn't working for me and I... See more

Company details

  1. Bicycle Store

Written by the company

Find your flow with Singletrack Bikes. We all dream of that endless flow on trail, road, gravel or just the best days out making memories with the family. We are all about riding bikes at all levels and providing the best service we can to Kirkcaldy and beyond.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(1,247)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tortec Velocity Hybrid rack.

I bought a Tortec Velocity Hybrid rack but there was a delay in delivery for an extra few days. The price I paid was good and the item arrived well packed. I will use this shop again. Many thanks :)

September 11, 2019
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product, great price! Despatch, delivery and communication all top notch. Will use again. Thanks.

September 3, 2019
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Received a prompt, friendly and professional service from Dave. I ordered a bike through Cyclescheme and the whole experience was fantastic and stress free

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service, great products!

We ordered a Cuda Kinetic 26" bike for our son's birthday, a little too close to the big day having had an order cancelled by another company. The bike was marked as "In Stock Supplier" which meant that it may not have arrived in time. After an email to Dave, he said he was expecting the bike to come in on Friday and he'd dispatch it immediately. Normally this would've meant it'd arrive on Monday - a day too late - but he upgraded us to a Saturday delivery to make sure we got it in time. The bike arrived on Saturday, was in perfect condition and our son loves it.

Thanks for such excellent service and making our sons day!

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Wanted a 26 inch Maxxis aggressor rear tyre , found one at good price at single-track bikes so ordered , spoke to the shop on Tuesday as required for the weekend and was told not a problem and sent first class , received today 🙂
Excellent service

May 2, 2019
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Exact item in stock that i needed and they despatched it, beautifully packaged immediately & at a fabulous price! 10/10

June 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Brilliant!

A fantastic personal and very friendly service! Orange Clockwork with some minor customisation ordered Monday evening and, as advised on Tuesday, the bike arrived here in Somerset on Friday morning.

Dave kept me up to date during the week, and responded to my e-mail queries extremely promptly. He is obviously an enthusiastic and knowledgeable cyclist, but more than happy to help the less well informed!

I thoroughly recommend Singletrack Bikes, and I will be using them again for any further cycle related requirements I have.

Support independent retailers!

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Ridgeback bikes

Excellent price for 2 x Ridgeback kids bikes, £60 less than competitors, great delivery service with timed slots, what more could you ask for?

February 7, 2017
Unprompted review

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