Sitebox Ltd Reviews 

8,845
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 594 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently mention that browsing the online store is straightforward, prices are very competitive, and everyday items arrive promptly on the next working day. Consumers also deeply appreciate the helpful support team, smooth online transactions, and the reliable, sturdy quality of the equipment purchased. Some reviewers were not happy with unexpected delivery delays, missing tracking information, and occasional courier delivery problems that affected their urgent work plans. A few other people also felt that receiving split shipments or encountering communication gaps regarding stock availability caused unnecessary frustration during their projects.

What people talk about most

Delivery service

Customers report largely positive experiences with the delivery service, often highlighting fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive on time and are well... See more

Order

Users describe positive interactions with order, highlighting the simple and straightforward ordering... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with brilliant and helpful staff who... See more

Price

Customers consistently note positive experiences with price, highlighting that items are well priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The SAC13 air purifying unit. If you can’t use an A/C unit with a vent this is the next best thing. You simply fill the tank with water and switch it in. It is a little noisier than a normal fan bu... See more

Rated 5 out of 5 stars

Purchased a battery through the company then realised it wasn't the battery but the charger, both items getting old. Spoke to a delightful lady on the 'phone who said she would look into it and get b... See more

Rated 5 out of 5 stars

Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... See more

Rated 5 out of 5 stars

Sitebox is spot on, their prices are great and communications are excellent. The only let down is using DHL to deliver - I have had 4 emails from DHL saying that my parcel from Sitebox will be delive... See more


Company details

  1. Construction Equipment Supplier
  2. Building Materials Supplier
  3. Construction Machinery and Equipment Store
  4. Tool Store

Information provided by various external sources

Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!

Sitebox Ltd

Written by the company

Promise
Free delivery for orders over £50

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(8,845)

557 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered on Friday delivered on Monday

Ordered on Friday delivered on Monday
Exactly the day Sitebox said it would be delivered
Have brought several items from Sitebox and every time the items were delivered next working day so cannot ask for more than that
We would not hesitate in recommending Sitebox for anything you require

June 4, 2026
Rated 5 out of 5 stars

Purchased a battery through the company…

Purchased a battery through the company then realised it wasn't the battery but the charger, both items getting old. Spoke to a delightful lady on the 'phone who said she would look into it and get back to me - this was yesterday afternoon. This morning I receive an e-mail from her with a direct link to enable me to purchase the exact battery charger I needed that she had found. Excellent service, nice to speak to someone helpful who then kept to their word within 24 hours. Highley recommended company and will be using again.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Traffic Cones

The order was delivered promptly and the items were exactly as described. The cones were very reasonably priced !!! This is was a hassle-free transaction and the cones purchased were put to immediate use on arrival. Thanks

May 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look