St John Ambulance (England) - Training courses Reviews 

52,953
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,408 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional instructors for being exceptionally engaging, highly knowledgeable, and extremely supportive during every step of the training sessions. People consistently note that the hands-on practical activities and clear instructions make learning complex life-saving skills both straightforward and genuinely enjoyable. Some reviewers were not happy with minor logistical details, noting specific aspects like course duration, lunch arrangements, or consistency in trainers across multiple days. For instance, participants occasionally mentioned wanting a shorter refresher duration, better advance notice regarding meals, or keeping the exact same instructor throughout the entire multi-day event.

What people talk about most

Staff

People report positive experiences with staff, highlighting that instructors are consistently engaging,... See more

User experience

Consumers find user experience to be very positive, highlighting engaging and knowledgeable trainers who make... See more

Service

Customers report high satisfaction with the service and training provided, expressing appreciation for the... See more

Instructions

Customers consistently note positive experiences with instructions, highlighting clear guidance on CPR, wound... See more

Quality

Reviewers highlight positive aspects of quality, noting that the teaching is on a very high level. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was delivered by a very knowledgeable trainer who's teaching styles were excellent throughout the whole event. It was engaging and everyone in the group were invited to contribute. I was... See more

Rated 5 out of 5 stars

I was there for the fire marshal training, and I must say the knowledge of the instructor was really good. They turn a 4 hour course into something that was enjoyable and they showed us many examp... See more

Rated 5 out of 5 stars

The place was easy to find, the classroom was a bit warm although they did have noisy air conditioning. The whole day from start to finish was engaging, the most engaging course with SJA I have ever d... See more

Rated 5 out of 5 stars

AMAZING. I will be honest, i didn't want to do it as I'm not good with remembering things so fast and group role play sessions just isn't for me, never has been. Melanie was so good and i could clearl... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,953)

6,414 reviews in the last 12 months

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Rated 5 out of 5 stars

The instructor was fantastic

The instructor was fantastic and made the learning extremely engaging. He was patient with us and helped us step by step and kept the process enjoyable as well as enlightening.

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Did the 3 day first aid at work course…

Did the 3 day first aid at work course at the Harrogate location and Mike was great! I’m usually not a lover of courses and sit down class rooms but Mike kept it interesting & informative. He had some amazing dad jokes too, it gave us all a giggle!

July 31, 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fun and Informative

The instructor was really knowledgeable and made the whole day fun and informative. Would recommend everyone does this course as these are such vital skills that could help someone.

July 23, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Course was extremely well run

Course was extremely well run, trainers were amazing, helpful and patient

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

St.Johns first aid course Warrington

To be honest I’m not a lover of doing courses but I’m so glad I attended this first aid course, you don’t realise that simple things can save someone’s life, I attended the course at St.Johns in Warrington and Nettie our instructor was so good at putting things across to us , I left the venue feeling confident that I could help someone who needed first aid, and I would recommend this course to everyone 👍 thank you Nettie for a wonderful interesting course 👍

July 24, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Caroline is AMAZING

I had a great experience during my training all thanks to Caroline. She did an incredible job making the class fun and engaging for all learners. She presented well and spoke with thoughtfulness and always assisted whenever needed. In fact it was such a great class, I was sad when it was over. Someone please give her all the promotions. Absolutely amazing job!

July 24, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The course was very informative

The course was very informative, Naomi had so much knowledge from her background , I have learnt a lot .

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good service

Well, it was a great experience to learn what it was all about, the trainers provided & explained everything clearly at times, it helped me to understand certain areas of the course, it was informative & the pace kept on going. 👍

July 23, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good & knowledgeable Trainers

The trainers David, Ross& Tom were all excellent. Very knowledgeable and put everything across in an interesting and easy to understand fashion.
Just a pity that Newmarket centre has closed since Iast renewed.

July 22, 2026
Rated 5 out of 5 stars

Exceptional training from start to…

Exceptional training from start to finish. The instructor was incredibly knowledgeable and kept the energy high throughout the day. The perfect balance of theory and practical drills—we spent more time on the floor practicing CPR and using the AED than watching slides. I left feeling genuinely prepared, not just certified. The scenarios felt real, and the tips on adapting techniques for different ages (babies vs. adults) were invaluable. This is exactly how first aid training should be done. Highly recommended.

July 31, 2026
Rated 5 out of 5 stars

10 out of 10

Although it was a refresher, the instructor was phenomenal. She went through the whole course as though it was the first time. Thank you so much for the enlightenment. We can truly and confidently help ourselves and others when needed.

July 31, 2026

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