St John Ambulance (England) - Training courses Reviews 

52,901
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, which made learning enjoyable and effective. Many felt confident and well-prepared after completing the informative, interactive courses, valuing the clear instructions and practical skills gained in a comfortable environment. However, some customers noted occasional issues with trainer demeanor, such as a lack of initial friendliness or showing frustration, and mentioned logistical aspects needing improvement, including better communication about lunch or ambiguous activity instructions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their knowledge, engagement, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that courses are well-run... See more

Service

Reviewers consistently express satisfaction with the service, highlighting exceptional and engaging training... See more

Instructions

Users describe positive interactions with instructions, finding them clear, informative, and easy to follow.... See more

Quality

Consumers find quality to be positive, with many reviewers describing the training as excellent and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did a 3 day First Aid Course for the Workplace. Excellent teaching by Neil Morgan, who kept us all thoroughly engaged with practical, hands on as well as theoretical techniques. A brilliant way to ens... See more

Company replied

Rated 5 out of 5 stars

Exceptional training from start to finish. The instructor was incredibly knowledgeable and kept the energy high throughout the day. The perfect balance of theory and practical drills—we spent more tim... See more

Rated 5 out of 5 stars

The trainer, Sarah Blood at Oldham made this course brilliant. Her training style, knowledge and enthusiasm for teaching made the course fun, interesting and easy to learn and remember. Straight fr... See more

Rated 5 out of 5 stars

Pros: very well presented, plenty of opportunity to asks questions, which were always answered. Changes since previous training were well explained, demonstrated and tested. Cons: if no lunch is... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,901)

6,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Pete (instructor) was friendly and…

Pete (instructor) was friendly and engaging. Answered all questions asked.
Hands on first aid training.

July 24, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great trainer

The venue was great, the trainer was very welcoming and knowledgeable and the group was a good mix

July 21, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fantastic trainer (Ken)

Firstly I would like to give huge credit to Ken our trainer, he kept the 3 days engaging with a mixture of practical, theory, and fun learning methods.

The course itself covers everything you need to get an understanding of what’s required for workplace health and safety. I have left the course confident I can help a colleague or member of the public in an emergency situation.

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good course. Thank you

Good course. Training was excellent and content well explained. Very enjoyable and I now have the confidence and knowledge needed to carry out basic first aid. Thank you

July 22, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

SJA first aid course was brilliant!

SJA first aid course was simply brilliant. The staff were so welcoming, kind, calm and patient. The staff were all great teachers, so thank you. The information and learning provided with the practical exercises were excellent. I would recommend this course for all.

July 21, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The Teacher was approachable,cheerful…

The Teacher was approachable,cheerful and very helpful.

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Excellent from booking to completion…

Excellent from booking to completion and certificate. Thank you

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 4 out of 5 stars

I attending a 3 day course

I attending a 3 day course, which was really good and lots of information, the only thing that was really disappointing was that we didn't have the same trainer each day, which was the only thing that let the course down.

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, trainers were great and where easy to talk to, would recommend this to anyone needing CPR training

July 21, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The trainer was very helpful and also…

The trainer was very helpful and also very patient and listening

July 31, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Grandma and All the trainers were amazing

All the trainers were amazing Esp. Grandma aka Julie she made training fun and interesting without diverting away from how serious First Aid was to people and saving lives . Giving clear instruction's at all time

July 22, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Refresher Course July 26

Pros: very well presented, plenty of opportunity to asks questions, which were always answered. Changes since previous training were well explained, demonstrated and tested.

Cons: if no lunch is to be provided it's best to advise in advance on the training correspondence.

July 23, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Netty was the best!

I was a bit nervous about completing my Mental Health First Aid course being a sufferer myself. However Nettys personalisation of the course really put me at ease.
The material was great and extremely helpful. I feel confident to put all I learnt into practise.

July 31, 2026
Rated 5 out of 5 stars

Five star Training

The trainer, Sarah Blood at Oldham made this course brilliant. Her training style, knowledge and enthusiasm for teaching made the course fun, interesting and easy to learn and remember.
Straight from the off she was welcoming and made everyone feel relaxed and at ease.
She is a real asset to your training couses and great ambassador for the St John's Ambulance foundation.

July 23, 2026
Rated 4 out of 5 stars

Very Good

Very good. Room was very hot...no air conditioning.

July 24, 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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