Fantastic service from Terry this morning. Easy process to walk through the options available and explained everything really clearly. Highly recommended.
Location
Switch locationHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... See more
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... See more
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
Company replied
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, United Kingdom
- 01634 364150
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from Terry this…
Fantastic service from Terry this morning.
Easy process to walk through the options available and explained everything really clearly.
Highly recommended.
I was looking for a new phone when i…
I was looking for a new phone when i stopped by sky desk and got approached by Terry who was very kind and professional. I found what I needed thanks to Terry.
Terry did a very good job
Terry was a pleasure to be dealt with…
Terry was a pleasure to be dealt with to get out a new phone contract. Very informative and funny to talk to. It was a pleasure to be dealt with by him.
Terry has provided us with amazing…
Terry has provided us with amazing service. We had recently left sky to go to EE and immediately had an awful experience.
He is an outstanding Sky Employee and highly recommend
10/10 for Terry
10/10 for Terry!
Great service, quick sale, plenty of information provided.
Thanks 😊
Just set up with sky and Terry at…
Just set up with sky and Terry at Hempstead Valley was amazing.
Terry made the process very straight…
Terry made the process very straight forward and helped me get the right package, everything was explained clearly
Very helpful and customer service from…
Very helpful and customer service from Lee. Getting my dad the preorder if the new iPhone 18.
Neil was very helpful
Sky retail store at Hempstead Valley
Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving us information about everything we needed to know and more to help with our unfortunate issues and he set us up with a great Sky package. Sky should reward him ! Thanks Ian, it was a pleasure to have met you.
Terry was very patient and gave us lots…
Terry was very patient and gave us lots of options, and we left with a package we were happy with. Thanks Terry!
Great help
Great help, great communication from Terry, got us all set up, easy process
Nice to speak in person to Terry
Nice to speak in person to Terry. He explained the options clearly and understood my needs
Terry was very helpful, friendly and knowledgeable. Unfortunately the heat in kiosk location was unbearable.
Terry was very helpful, friendly and knowledgeable
Terry was very helpful and polite and…
Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are.
Only downside was sitting in direct sunlight while getting it all sorted. Need to move the stand or put some covers up to block. It's quite uncomfortable.
Terry was very helpful and friendly
Terry was very helpful and friendly. Everything was very clear and signed up quickly
I spoke with Terry this morning about…
I spoke with Terry this morning about my new Sky package - he was incredibly helpful, approachable and knowledgeable - would highly recommend him!
Terry was very helpful and…
Terry was very helpful and understanding with what sky package was best for my home. Highly recommended. 😁
Terry was so helpful and knowledgable…
Terry was so helpful and knowledgable and helped me get a great deal on my tv! Many thanks!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







