They really do provide a great service from the beginning. Waiting times aren't long compared to other providers, and they've always been super professional. I never felt lost or unsure of what the ne... See more
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Skylight Psychiatry is a hybrid CQC Registered, Consultant-led, NHS-Contracted multidisciplinary autism and ADHD assessment service for adults. Our vision is to create a society where neurodiversity is celebrated, supported and understood. Our Mission is to become technologically advanced, eco-friendly leaders in the industry. We strive for excellence through our high-quality assessments, outcome reports and treatment in accordance with National Institute of Health and Clinical Excellence (NICE) guidance, Maudsley guidelines, WHO recommendations and other professional bodies We champion the neurodiverse community through training, support and increased awareness. Patients are at the heart of our service. We celebrate diversity and promote equality in line with the Equality Act 2010 for patients, staff and everyone else
Grove House, Rg248ag, Basingstoke, United Kingdom
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Replied to 24% of negative reviews
Typically replies within 1 month
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No drama, got my appointment and staff where lovely and understanding . Im happy this was done for me as no I have closure on why im different. Thankyou skylight
Made me feel comfortable while having assessment, and glad I’ve been heard after all these years and got a diagnosis. Also was very helpful over the phone when I called for information
Very helpful and Informative and show attentiveness which demonstrates care is shown for patients
I didnt like the assessment it felt like I was categorised and stereotyping cetain traits, and felt the assessment made me very anxious. He isn't communicative and I was meant to be contacted soon but its been over a month and haven't heard back even though I have sent a follow up email.
I was very happy with the assessment and the overall experience. Everything was explained clearly, and I felt comfortable throughout the process. The assessor was kind, professional, and supportive, taking the time to answer my questions and making me feel at ease. I really appreciated the care and respect I was shown. Thank you for such an excellent service.
Excellent communication and very understanding, could not fault any part of the process
The assessment was conducted via online link and the appointment came relatively soon after referal.
I found it very difficult to understand the questions and the demeanour of the person asking the questions was very aggressive (and at times a touch offensive). I kept getting more and more nervous and I was getting mental blocks. I just couldn't understand the questions and didn't know what I was supposed to answer.
When the call ended, I felt upset and confused.
Had a great experience with Skylight. Highly recommended.
My appointment was set up very quickly and without fuss. The clinician was friendly and professional. I would not hesitate to recommend Skylight to others. First class service
Surprisingly fast appointment time, very kind, professional and lovely assessor, think her name was Ruth. Would definitely recommend!
After 2 mins of been on the phone I felt more at ease we spoke about everything from start of life to present and I felt comfortable in sharing information I normally wouldn’t share with anyone because of embarrassment I would highly recommend skyline and the process ran smoothly effective and a lot shorter wait then expected
I have been very much impressed by the swift response from right to choose as well as Skylight. Monique Thomson (ADHD Clinician) was genuinely kind, patient + professional.
I had a very positive experience with Skylight Psychiatry.
The customer service team was friendly, responsive and efficient, making the whole process smooth and easy.
The clinician who carried out my assessment, David, was professional, kind and easy to talk to. He created a relaxed atmosphere from the beginning, so I didn’t feel overly nervous. During the assessment there were moments when discussing personal experiences became emotional, but he was patient, understanding and responded with genuine empathy. His thoughtful approach made me feel listened to and supported throughout.
Overall, I felt respected and well cared for, and I’m grateful for the positive experience.
The consultant provided clear guidance on the process and what I can expect. The questions and pre-titration process was helpful and I was able to access my medication quickly.
It was a very easy assessment to go through as I suffer from both anxiety and stress.
I never felt under pressure to answer questions and felt safe with what I had to say
Ruth was great ..
I recently had my ADHD assessment with Skylight Psychiatry, and the whole process went incredibly well. The specialist I spoke with was absolutely lovely. She immediately put me at ease, and even though I got quite emotional at one point, I felt completely heard and genuinely listened to. Navigating these assessments can be daunting, but her kindness made all the difference. I highly recommend their team.
Really smooth and easy experience, stress free
Rolna was very supportive and understanding from start to finish with my assignment and put me at ease straight away.
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