Skylight Psychiatry Reviews 

296
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally patient, kind, and supportive throughout their personal assessment journey. People also note that the overall service process is wonderfully smooth, efficient, and much quicker than alternative healthcare options. Reviewers often feel entirely at ease thanks to the clear explanations and compassionate care provided by the medical team. However, some customers also noted frustrations regarding communication delays and extended waiting times for appointments and scheduling updates. A few reviewers experienced very long periods without receiving prompt email replies or responses following their initial appointments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that clinicians and assessors are... See more

Service

Reviewers mention positive feedback about service, noting fast waiting times and professional support... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, professional, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, kind, and supportive interactions... See more

Response time

People report ambiguous experiences with response time. Some customers praise the prompt communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really do provide a great service from the beginning. Waiting times aren't long compared to other providers, and they've always been super professional. I never felt lost or unsure of what the ne... See more

Company replied

Rated 5 out of 5 stars

Shamir has been fantastic at listening and helping with my ADHD titration. Shamir is a tentative health practitioner who asks on what you feel is best for your own treatment pathway. The ADHD medicat... See more

Rated 5 out of 5 stars

I was nervous before my meeting, but the lady(I'm so sorry I carnt remember Her name)anyway she was nice and soon I was more at ease, She explained everything I needed to know. The entire assessment e... See more

Rated 5 out of 5 stars

Skylight Psychiatry have literally changed my life! Through Right to choose, I had my consultation and diagnosis of ADHD. The wait for titration appointment felt really long as I was waiting - with AD... See more

Company replied


Company details

  1. Mental Health Service
  2. Psychiatrist
  3. Psychologist

Written by the company

Skylight Psychiatry is a hybrid CQC Registered, Consultant-led, NHS-Contracted multidisciplinary autism and ADHD assessment service for adults. Our vision is to create a society where neurodiversity is celebrated, supported and understood. Our Mission is to become technologically advanced, eco-friendly leaders in the industry. We strive for excellence through our high-quality assessments, outcome reports and treatment in accordance with National Institute of Health and Clinical Excellence (NICE) guidance, Maudsley guidelines, WHO recommendations and other professional bodies We champion the neurodiverse community through training, support and increased awareness. Patients are at the heart of our service. We celebrate diversity and promote equality in line with the Equality Act 2010 for patients, staff and everyone else


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

296 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 24% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(296)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a lovely lady named Monique who…

I had a lovely lady named Monique who was very considerate and listened to what I was saying and she made it easy to talk to her which was very important when discussing previous childhood trauma. Overall covered all questions and explained everything amazingly well, would recommend xx

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services x

I was so surprised with how quickly i had contacted from Skylight once referred, forms were easy to do and followed instructions. Appointment then came quickly.
Ive had daily struggles my whole life wnd my daughter has just been diagnosed with adhd combined so i wanted to get myself checked to understand better and as i suspected i have now also been diagnosed with adhd combined and apparently its a quick turnaround time for a report and then on waiting list for medication.
For someone like me who has had daily struggles and always wondered why i am the way i am, this process has been so straightforward and easy.

The practitioner Jordana was really lovely, i felt she listened to me, understood and the whole appointment went will.

Things like this can be very nerve wracking but i assure you its not as bad as u think and now i can try and move forward understanding myself more and focusing on what will help me now living with my new diagnosis and understanding this.

Thank you so much for everything.
Kai

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed great service

I used right to choose and chose Skylight psychiatry,and so glad I did , the assessment itself was very straightforward, I was so nervous and Debbie was reassuring and also very easy to talk to. Thank you to Skylight for such a fantastic service.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Empathic insightful responsive service

As an ADHD (no surprise) and apparently autistic person (that's still sinking in) I initially found the process difficult and needed GP practice support to fill out the forms (I mean form filling is a test in itself for ADHD) but SP proved helpful and responsive on the phone and email and gave me the time and reminders to get them all in, helped me to understand some of the forms etc. But the icing on the cake was the assessment by Stephen W, he was empathic, understanding, calming, and set me at ease within minutes. The advice, insight, light bulb moments, and neurodiverse life management tips I got from the assessment alone was worth the process.

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommend this service

My appointment came through much quicker than I anticipated! The lady who did my assessment was lovely , put me at ease as I was very nervous and I didn’t feel really judged when I cried. She was really friendly and really professional

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

I’m not going to lie but it was incredibly better than I predicted.

I’m not going to lie, I’ve never had any sort of psychiatric assessment previously but Skylight and particularly Ruth put me at ease throughout the appointment. She ensured that I was first and foremost comfortable with what I wanted to share and she guided me to talk in more depth about my symptoms and what I had been experiencing. I hope all assessments would be like this one.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

An End to some of the confusion

I have been experiencing difficulty in living and getting a good foot in for a long time.

They were very informative and efficient even with all of the detail they took and had to interpret. I was matched with psychiatrists and nurses that were able to both identify and inform me on my condition.

The best feeling I have from their service is that I no longer feel alone or isolated.

Not a cure , guidance to set you the right course.

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I would recommend Skylight to anyone…

I would recommend Skylight to anyone who has been struggling, no matter how long for. I didn't have to wait long for the assessment which I truly appreciate as struggle is real and a long wait adds stress. I myself have been diagnosed with a disorder and I can't tell you enough how my Consultant, Bernhard took such care and compassion, gently guiding me through the assessment, which of course I was nervous about. Bernhard helped to make sense out of what I have been experiencing, especially over these last years where my symptoms became worse, I never felt judged only supported with genuine care. I prayed the Consultant would be understanding and to be honest I feel he has shed a light in the fog I'm under, and now finally for the first time I realise I don't have to carry this alone, there are services.... (including and starting with Skylight that will help!!)... I'm not very trusting of people usually but I trust this service and would recommend them and Bernhard every time).
Thank you very much for all your care and support because of your service, I feel that even though I have a journey ahead of me at least I have somewhere to start from now which is everything to me 🤍🤍

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Was anxious about the assessment but…

Was anxious about the assessment but Eddie put me at ease and listened to my struggles . He also gave me loads of information and explained everything clearly to me. Was a very comfortable assessment so glad I got Eddie and chose skylight .

June 15, 2026
Unprompted review
Rated 4 out of 5 stars

I recently completed an assessment with…

I recently completed an assessment with Skylight Psychiatry and had a very positive experience. The waiting time was not bad at all, and the process went smoothly. I particularly want to thank the psychiatrist, Stephen Wilson. He was really good and made me feel very comfortable throughout the entire session. I highly recommend their service.

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service

I found skylight Psychiatry in every aspect of the service, from dealings with the receptionist to the assessor.
Very friendly, helpful, extremely easy to deal with.
I would also would like to say Skylight Psychiatry are first class and would highly recommend them.
I am a very happy client. Thank you.

June 9, 2026
Unprompted review
Rated 2 out of 5 stars

My microphone wasn’t working with the…

My microphone wasn’t working with the software they used for the video call so I had to use my phone. The phone signal kept cutting out so I couldn’t hear the person at times. I also couldn’t understand their accent. Also the person wasn’t a psychiatrist and was just using a computer to check boxes.

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

They see you

I felt the practitioner CJ really got to know me and asked all the right questions. I was explained the process clearly. Highly recommended

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Skyline made a difficult process feel easy and safe!

Skyline was wonderful from the first point of contact through to my assessment/diagnosis. Their communication was clear and concise. Directions were easy to follow and the wait for an appointment was much quicker than I thought it would be! Most of all, my assessor was brilliant! She was great at explaining the assessment process at the beginning of my appointment and came across as professional, sympathetic and gave me plenty of time to talk. We took the whole 1.5 hours and I never felt rushed. She explained the outcome clearly and gave me time for any further questions and next steps.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Effective, efficient & professional assessment

Very quick to provide me with an assessment appointment. Effectively, professionally and kindly carried out and a diagnosis on the day. Great communication from referral onwards with clear forms and instructions on how to complete. Some acknowledgment that forms have submitted correctly would be the cherry on top but given my assessment was through the nhs, I’m super impressed with the speed and professionalism. 10 weeks from seeing my gp and a referral going in to the conclusion. Excellent service.

June 2, 2026
Unprompted review

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