The agent Summer was patient, responsible, flexible and very customer oriented. Thank you! I found the Skylux website/systems a bit clunky and unreliable - had to spend 2.5 hours to book the tickets a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cliff is a remarkable agent. Very prompt, responsive, assisted to resolve problems, etc. Thank you! I would like to see if this experience will want me to continue with Skylux for more bookings. B... See more
Company replied
Jasmine was very helpful; followed up. Cons: payment site is cumbersome, too many add-ons to decline. Not user-friendly. Having to have repeated phone calls vs online payment alone makes for a time-... See more
Company replied
Junior is amazing! He has always been able to get great fares for me in business class, even when I fly to one location and leave from a different location. He’s also very personable and easy to work... See more
Company replied
Company details
- #17 of 47 best companies in Flights Search Site
- #15 of 38 best companies in Airline Ticket Agency
- #57 of 198 best companies in Travel Agency
Written by the company
SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.
Brand you can trust, comfort you can afford
Written by the company
- Save up to 50-70% on Business Class Flights
- There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
- The Advantage of Personal Travel Manager
- One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
- Complimentary Concierge Services
- Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
- Awarded for Excellence
- SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).
Contact info
300 Delaware Avenue, Suite 210, 19801, Wilmington, United States
- 8555079771
- info@skyluxtravel.com
- www.skyluxtravel.com
4.8
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Achu was amazing and so patient with…
Achu was amazing and so patient with me. He made every step so easy! I’ve used you before and this is my second great experience! Thanks!
August 17, 2026
Reply from SkyLux Travel
Your words mean so much to us! Achu takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Reply from SkyLux Travel
We truly appreciate your support! Your high rating reaffirms our commitment to premium service, and we look forward to assisting you again.
Excellent service
Luv who handled my reservations and made it easy. He met all my requirements and followed through on all my requests.
August 17, 2026
Reply from SkyLux Travel
What a pleasure to hear about your positive experience with Luv! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Great Service
Mr. Forbes, is very patient and always works very hard to locatevthe best traveling experience.
August 11, 2026
Reply from SkyLux Travel
Thank you for your kind words about Forbes! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Our agent
Our agent, Nikita Kellerman went out of his way to do what we wanted and to make us happy
August 17, 2026
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that Nikita Kellerman made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Reply from SkyLux Travel
Your rating means the world to us! Thank you for choosing Skylux Travel, we look forward to assisting you on your next luxurious journey!
Xavier provided excellent customer…
Xavier offered excellent customer service. He quickly provided multiple flights to chose from and assisted us with available vouchers. He was efficient and knowledgeable. Outstanding service.
August 17, 2026
Reply from SkyLux Travel
Thank you for your wonderful feedback! Xavier takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
overall a good experience
your booking paperwork was a bit too much but the agent who handled the search and found a good flight for me was excellent.
August 17, 2026
Reply from SkyLux Travel
Thank you for your positive rating! Your trust in Skylux Travel is invaluable to us, and we can’t wait to assist you with your next adventure!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had an excellent experience working with **Morgan at SkyLux Travel**. Morgan was professional, responsive, patient, and extremely helpful throughout the entire booking process. He took the time to understand exactly what I was looking for and worked hard to find the best flight options and itinerary for my needs.
What I appreciated most was Morgan’s attention to detail and willingness to answer all of my questions. He made what can sometimes be a stressful process feel easy and seamless.
I highly recommend **Morgan and SkyLux Travel** to anyone looking for knowledgeable, reliable, and personalized travel assistance. I will definitely reach out to Morgan again for future travel!
August 17, 2026
Reply from SkyLux Travel
Thank you for highlighting Morgan’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Reply from SkyLux Travel
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Rister will be thrilled to know they made your trip planning effortless and enjoyable!
Remington was superhelpful in getting…
Remington was superhelpful in getting the booking on the schedule and destination airports. Very patient in understanding my flight needs and suggesting meaning options.
August 17, 2026
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that Remington made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Virat was patient
Virat was patient, reviewed all the available options and found a travel arrangement that fit my needs.
August 14, 2026
Reply from SkyLux Travel
Thank you for highlighting Virat’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
A+++ Travel Booking
Boston was so easy to work with. Will definitely refer him to friends and colleagues.
August 16, 2026
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that Boston made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Pleasant Clear and complete…
Pleasant Clear and complete explanations. Very helpful and has a thorough knowledge of the system
August 17, 2026
Reply from SkyLux Travel
We truly appreciate your support! Your high rating reaffirms our commitment to premium service, and we look forward to assisting you again.
Clara was very informative and gave me…
Clara was very informative and gave me a good choices and very helpful. I have been booking through her for few years
August 17, 2026
Reply from SkyLux Travel
We are grateful for your kind words about Clara! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Reply from SkyLux Travel
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
Reply from SkyLux Travel
We truly appreciate your support! Your high rating reaffirms our commitment to premium service, and we look forward to assisting you again.
Not a scam - competitive pricing
SHELDON was excellent. I had been quite worried, and was also quite busy, so sorting through pricing for months,,,,as everyone QUIT on me,,,,,SHELDON STUCK WITH ME!! If you are going to give Skylux a try I'd HIGHLY RECOMMENT SHELDON. He realized I have a hearing impairment, so did the majority of our contact via text and did a few phone calls. He was honest, helpful and patient. Excellent experience and I will be using him specifically again, as well have recomended him to a few of my own clients. God Bless you Sheldon - keep up the great work!
August 6, 2026
Unprompted review
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that SHELDON made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Reply from SkyLux Travel
Your five-star rating is a testament to our dedication to excellence! Thank you for trusting Skylux Travel, we hope to serve you again soon!
This is my first time working with…
This is my first time working with Spike. My friend told me he is the best and she was right! Spike is my 'go-to' person for the rest of my life!~ Thank you, Lisa
August 17, 2026
Reply from SkyLux Travel
Your words mean so much to us! Spike takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.