Slide and Fold Reviews 110

I visited the office and showroom as previous reviews were poor. So glad I did as I was very impressed with the staff, who were very knowledgable and without their advice I could have made a mistake in my order. The order was for a set of four bifold doors that I installed. The order process was simplicity itself, the price was excellent, were delivered within the timescale agreed and were a perfect fit. Two end caps were missing on the delivery but a phone call and email later and these were posted on to me within two days. Highly recommend this company as long as you can measure a hole correctly and can use a plumb line and spirit level.

Im Glad i read the reviews which have put me off from buying from this site.of which if i had not read them i would have placed and order. it is unacceptable how this company has treated you, especailly as these products are alot of money.

We ordered a sliding patio door from this company as it was 25% cheaper than it's local competitor. This has turned out to be a big mistake as the doors are not manufactured properly; the slave panels are cut too short so that the doors have a 100mm gap in the middle and will not close. We have tried to get slideandfold to deal with this issue but they sent down an expert who told us it was not installed properly despite this obvious manufacturing issue.

They refused to accept the return for a refund initially despite the Consumer Rights legislation and eventually told us they would not accept any more correspondence from us leaving us to have to sort it out ourselves. Eventually we had to cut strips of plastic off the door frames to get it to meet in the middle which we shouldn't have had to do. It is tough to shut and lock which we are really disappointed with as it was meant to be the main feature of our kitchen extension.

The customer and after sales service of this company is very poor, if you do buy from them you'd better hope it all runs smoothly as you won't get any support if it doesn't.

Easy and painless. Ordering, scheduling delivery and delivery were all efficient, friendly and painless.

The product was exactly what I wanted. I don't know why anyone would buy windows or doors anywhere else.

Fitting the doors and windows was relatively simple and straightforward.

Brilliant company. Brilliant service. Brilliant product.

While I have no problem with the product which was ordered and fitted by my builder and associates, and in fact really like my bi-fold doors, I would strongly urge anyone planning to purchase from this company to read all of there terms and conditions located on their website, particularly in relation to warranties.

Purchased £2000 worth of doors some years ago. When they were installed I noticed condensation forming on one of the panel doors. When I called to query this I was fobbed off. ;4 years later I arrive home to find the same door shattered from the inside! When I contacted them they refused to accept responsibility for the door which had been faulty from day one! I would not recommend this company.