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Smart.md Reviews 2

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TrustScore 3 out of 5

3.1

Cell Phone Store
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Company details

  1. Cell Phone Store
  2. Electronics Store

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3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Lipsă de informare a clienților și timp pierdut aiurea

Am plasat o comandă pe 03.07.23 pentru un aparat foto cu ridicarea de la depozit, codul de confirmare 366988. Am fost telefonată în aceeași zi de către operatorul smart.md pentru a confirma comanda și pentru a fi informată că bunul necesită să fie adus la depozit în decurs de 10-14 zile.
Dupa termenul dat, telefonez înapoi pentru a afla, de fapt, că comanda nici nu a fost înregistrată, și ar trebui să plasez o comandă nouă, să mai aștept alte 10-14 zile până va fi adus la depozit, doar că de data aceasta să achit 50% avans.
Am rămas foarte dezamăgită, timp pierdut aiurea și informațiile oferite la telefon nu corespund cu cele de pe site, inclusiv termeni și condiții.

July 13, 2023
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