Smart Clinic Reviews 

The person that I spoke to was calm kind and empathetic

I was very nervous to talk about things before the call. Deborah Poole was lovely and i felt calmer to talk after a few minutes. I felt like she listened to everything I had to say and genuinely cared and gave some good advice how to proceed in the future. After many years of my GP mostly fobbing me off I feel with Deborahs help im on the right track to some help with my situation. Thankyou

Bronwyn (GH) is the most empathetic, kind and patient woman that i could have wished for when dealing with my first OH referral. She explained the whole process thoroughly and spoke to me completely judgement free. She sympathised with my current condition immediately which made me feel completely comfortable with sharing all the details of my medical condition with her. Instead of doing her job and giving my employer the guidance she recommended to support me, she done all of that and so much more! She went above and beyond giving me access to multiple resources that i didnt even know exist (toilet map/radar key ect). This is going to change my life immediately for the better!
I am so grateful to Bronwyn and I hope that this feedback will encourage a gesture of recognition to Bronwyn. Thank you!

It was lovely to face time somebody from the comforts of home.The appointment was made and so easy to join the online face to face chat.The questions were asked about my questionnaire that I filled in regarding health issues and prescription meds. The lady was assessing my suitability to work and to see if my employer would need to make adjustments for my "fit to work" policy and supporting if necessary. Lovely relaxed chat and its nice to know once employed I can use this service for health and wellbeing support if I need to.

Overall kind, respectful and would recommend

the case was dealt with promptly and the delivery was in good time and of good quality.

The person who assessed me was kind, considerate and understanding and showed great empathy. This made what could have been a difficult meeting much easier. I would recommend the service to others.

I WAS TREATED WITH RESPECT AND DIGNITY THROUGHOUT BY THE MEMBER OF STAFF WHO INTERVIEWED ME

Smart clinic were very informative and professional in the whole process of my ill health retirement assessment. The whole process from filling out the permission forms to access medical records to receiving the report at the end was self explanatory and easy to use. The doctor was knowledgeable on my health conditions which made the situation easier to deal with.

Very Good, very fast

Straightforward questionnaire. Prompt feedback and next steps communication. Nurse was very empathetic and professional on the phone and produced very thorough and clear notes for my employer.
Very impressed by the whole service.

Rachel who did my assessment was lovely went into detail and took her time. But got done fast and efficiently

Fantastic service - quick, efficient and very helpful with a genuine care and attention to detail. Supported throughout the process

Evelyn was wonderful and made the whole assessment much less stressful. She really listened to what I was saying. I am very thankful to her.

They were very helpful and friendly

Mignone was wonderful, listened to me throughout and was very supportive and knowledgable. The whole process with Smart Clinic has been smooth and very timely!

The process for start to finish was seamless. Getting the referral in to having my appointment scheduled was 3 days. The appointment itself was handled with empathy and understanding, I felt my thoughts and feelings were at the forefront of the assessment. I would recommend Smart Clinic to anyone who needs it.

I had a phone assessment with Mignone Silveira and everyting was comfortable and very professional. I felt comfortable answering all her questions and felt that I was listened to and understood about my case.I higly recommend Smart Clinic and many thanks to Mignone Silveira.

I accepted a teaching job and Smart Clinic made the fit for work admin accessible, easy to navigate and professional.

Fast to complete, quick timely evaluation, professional