Smart Hospitality Supplies Reviews 194

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fast, Helpful and Excellent service every time! We have used Smart Hospitality supplies for all our menu requirements over the last 3 years. The menu's are very good quality and have been key to... See more

Rated 5 out of 5 stars

We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arriv... See more

Company replied

Rated 2 out of 5 stars

I have used these guys for many years. Unfortunately my latest order from start to finish was disappointing from a customer service point of view. Errors in printing (not completely their fault) bu... See more

Company replied

Rated 4 out of 5 stars

At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really respon... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

The UK’s leading name is Hospitality Products and Supplies, Restaurant, Bar, Table Top Presentation, Hotel Guest Room, Venue Marketing & Promotional Items. In addition we are the trusted name in the supply of Back Of House Equipment, Kitchen Equipment, Cleaning & Disposables, Furniture and much more.


Contact info

3.8

Great

TrustScore 4 out of 5

194 reviews

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Rated 5 out of 5 stars

Brilliant Customer Service

The guest folders which we received today look very smart. Samantha was extremely helpful and a pleasure to deal with and the fast turnaround was very much appreciated.

Rebecca
Oxfordshire

June 8, 2017
Unprompted review
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Rated 5 out of 5 stars

Customer service is great and products …

Customer service is great and products are of the highest quality, with a wide, innovative range, contemporary and tasteful: menus ordered two years ago are still in as new condition. Excellent customer service: Sam does all the work for us, speedy quotes and nothing is too much trouble, products delivered are exactly as agreed. Prices, taking in to account the quality of the product and seamless customer service are really competitive. We don't look anywhere else now.

Jacob Flanagan, Event Manager, Aspire Leeds.

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

folders for our self-catering apartments

The guest room folders we commissioned from Smart Hospitality Supplies were first-rate and exceeded all expectations. Phillipa was a diligent and helpful representative of the company and successsfully steered us through some initial product confusion to the product that we wanted.
Thoroughly recommended.
Robert Godley, Harbour Lights Holiday Apartments, Brixham, Devon

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had excellent service from Smart Hospitality. It was a specific request in a relatively short time frame, but nothing was too much trouble. I would definitely use this company again.

Clare Solly
Production Buyer
EastEnders

May 23, 2017
Unprompted review
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Rated 5 out of 5 stars

I was very impressed with the service …

I was very impressed with the service provided by Harjit. He was very helpful and provided us with exactly what we needed on a very tight deadline. I would definitely recommend this company.

Lisa Charlton
Management Secretary
Premaberg Manufacturing Limited

May 18, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Friendly, efficient and offered advice on the design which improved what I orignally ordered.

Our company is growing so we will be repeat customers for years to come thanks to Harjit.

May 16, 2017
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Philippa

Being the owner of a very reputable restaurant in London, established for over 30 years, its very vital for me that Image, presentation, service and good food all go hand in hand.
I chose Smart hospitality to design my new bespoke menu covers as i was recommended to use them by another restaurant owner.
I dealt with a polite, charming lady named Philippa. She provided me with professional, friendly and punctual service.
I am very pleased with the style and quality of my menu covers and will be dealing with Philippa again in the near future.

Vinnie Sandhu
Mala Restaurant
2 Marble Quay,
St Katharine Docks,
London E1W 1UH

May 11, 2017
Unprompted review
Rated 5 out of 5 stars

Menu covers

Harjit, handled our request very quickly and efficiently, delivering exactly as promised. Very good...

May 11, 2017
Unprompted review
Rated 5 out of 5 stars

Samantha was a huge help to us...

Samantha was a huge help to us in getting our order placed very quickly. We needed the items quickly and she was able to get everything organised and delivered within a tight timeframe. We now have beautiful menu covers to present to our guests!

Marc, Harvey Nichols

May 11, 2017
Unprompted review
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Rated 5 out of 5 stars

I found Smart Hospitality on a Google …

I found Smart Hospitality on a Google search, not something I usually do, preferring recommendations. But Sam has been extremely helpful, tolerated my constantly changing wishes. The product provided have been exactly as ordered and required. First class service and products

May 9, 2017
Unprompted review
Rated 5 out of 5 stars

I ordered some menus for a project I …

I ordered some menus for a project I was involved in and the service I received was excellent, Sam my contact there was very helpful, pulling out all the stops to help me meet a difficult deadline, The end product was of a high standard and the client was delighted with the final design and finish. The price was competitive too!
Clara Zita
Designer
ITV Studios Media City Salford

May 8, 2017
Unprompted review
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Rated 4 out of 5 stars

Smart Marketing for hospitality and branding projects

At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really responsive and easy to reach by phone or email. I would definitely recommend Smart Marketing to anyone working in hospitality and branding.

Julie Bouillaut
Senior Concept & Branding Designer at B3 Designers

We used Smart Marketing for the wine list at London Comptoir Café and Wine restaurant, for Deák Street Kitchen restaurant at the Ritz Carlton in Budapest and also for Abama Ritz Carlton restaurant.

May 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Products & competitive pricing

We have recently had new bar and restaurant menus created for our group of Hotels. Sam at Smart Hospitality Supplies as been extremely helpful and provided me with a professional service from the initial enquiry to having the menus delivered to the Hotels.

Smart Hospitality Supplies have an excellent range of products and competitive prices and would recommend to anyone looking at updating their menu covers

May 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Sam has been extremely helpful in compiling our order and was available at all times to organise the delivery on time for our hotel opening. At all times she was approachable and supportive to determine the right set of products we were ordering.
For me it was the first time using the company and I will certainly endeavour future projects with Sam and her team.
Axel Henke, General Manager, Dunalastair Hotel Suites

May 8, 2017
Unprompted review

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