SMILE air conditioning Reviews 

143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the installation team is extremely professional, polite, and respectful of people's homes. Reviewers note that workers always arrive right on schedule, work efficiently, and leave the workspace completely spotless after finishing. Buyers are very happy with the competitive pricing and clear communication provided throughout the entire booking process. People describe the modern air conditioning units as top quality, exceptionally quiet, and extremely effective at cooling spaces quickly. Consumers consistently highlight the seamless coordination and expert guidance when choosing the right models for their properties.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the professional, polite, and hardworking... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional and responsive... See more

Price

Reviewers highlight positive aspects of price, noting that products are well priced and highly competitive... See more

Product

Reviewers mention positive feedback about product quality, noting that the units are fantastic, neat, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... See more

Company replied

Rated 5 out of 5 stars

We have had the pleasure of using SMILE air conditioning two times! Aaron has been an absolute pleasure to work with, very fast in his responses and accommodating. We originally installed air con in o... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Smile Air Conditioning highly enough. The two lads were courteous, professional and very skilled. None of the typical sucking air through teeth as the job was assessed, Just got on wi... See more

Company replied

Rated 5 out of 5 stars

We had air conditioning installed in our kitchen/diner by Smile a couple of years ago, and we were delighted with the service and equipment installed. The team was professional, punctual, a... See more

Company replied


Company details

  1. Air Conditioning System Supplier
  2. Air Conditioning Contractor
  3. Boiler and Heating Service
  4. HVAC Contractor

Written by the company

We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

First class company,just had 2…

First class company,just had 2 mitchibusi units installed in bedrooms,very freindly and proffesional plus good price.the units are great as we're the guys who installed them,if your looking for aircon these are the guys to go to.

July 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Service

Whole process was effortless from start to finish.
Really impressed with the service given
The installation of the air-con unit was really quick and the lads tidied up after themselves
Nice, tidy job
Will definitely use again if want another room doing
Would highly recommend

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great people, great work, great price

Just had 2 units installed in my house, the whole process was as pleasant and smooth as it gets. My house has tiles on the side of the house and I was worried it was going to look ugly, but the guys were extremely professional and took their time to make sure everything was perfect. From first contact to finished installation was under a week, what a wonderful experience. Price was cheapest from several quotes, and the quality is top notch

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great job installing home air con

The engineers turned up and did an amazing job. They found ways to meet all of our needs, put the outdoor unit out of sight on a back wall and made sure it was all tide when they were finished.

June 25, 2020
Unprompted review
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Rated 5 out of 5 stars

Nick

Superb service in difficult (lockdown) circumstances.
The installers were excellent - arrived on time, took time to explain everything and left the place spotless and cool.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with.

A pleasure to deal with, from quote, to survey and installation all within a week. Extremely competive with a really long warranty offered.
Engineers extremely polite and professional. Arrived on time, all work was completed in a timely fashion, workmanship of a high quality, left area of work very clean and tidy. Provided an in-depth explanation in the operation of the A/C unit.

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Instal team were accommodating and very neat and clean.

Quote was clear and job done on time.

Highly recommended.

June 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Honest

Honest, on time and competitively priced also impeccably clean and tidy. Would definitely recommend

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

SUPERB COMPANY

From the very first initial contact to the completion of the job, Smile Aircon were efficient, polite and VERY COST EFFECTIVE

Aime in the Office, Julian the Director and the two fitters on the day made everything so easy

If you are considering using this company, then all I can say is you should not have any problems

Paul. Newcastle Under Lynme

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

REALLY PLEASED WITH SMILE AIRCON

Had two indoor Panasonic air-con units and one outdoor unit fitter by Smile AirCon.
Really pleased with the performance of the units and of Smile staff.
Also very pleased with the very competitive total cost.

Nice company to do business with.

Essex

November 2, 2019
Unprompted review
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Rated 5 out of 5 stars

Turned up on time in spite of long…

Turned up on time in spite of long journey from Leeds. Not all the right equipment had turned up so they sorted that by getting the manufacturer to send the correct parts while they were here and finished all the work by mid-day.
Very happy with everything and definitely recommend them.
Thanks for a job very well done.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

First Class 5 star

Excellent service from start to finish.
Competitive price for an excellent quality Mitsubishi AC unit.
Easy to deal with to arrange survey, advice and then installation.
I would not have any problem to recommend this company, their products and installation.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, have used Smile before and would not hesitate to use again.
Engineers were first rate, punctual, courteous, tidy and efficient..

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Smooth installation

Installers turned up on time in spite of long journey from Leeds to Cambridge. Wet mucky day but work carried out quickly and efficiently without leaving any mess. Would not hesitate to recommend

September 26, 2019
Unprompted review
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Rated 1 out of 5 stars

Appeared to be efficient but a waste of…

Appeared to be efficient but a waste of time,
Visited surveyed, booked work in , showed up for to progress work engineer didn’t even have a clue of what where and didn’t want to do the work and said whoever surveyed info wrong and needed electrician to do advance works however Advised would now review what needed to be done and works to be rebooked ! 2 nd day for install booked now advised would take full day where previous 1/2 day on morning arrived 2 no engineers ( 1 no same as previous) again came in they played around with their toolbox for 10 minutes and on the phone and then said they couldn’t do the work and left my husband wasted 2 no days. I have since found out that they went to another job near Uxbridge that morning to quote this ! Unbelievable - don’t waste your time

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Nowadays very rarely I get impressed…

Nowadays very rarely I get impressed about people work, lots of unprofessional people around, but you guys are simply the best at your job. Very clean and tidy when you fitted my Aircons, very charming and professional. I will recommend you to all my friends and family, ciao Gino xxxx

November 25, 2018
Unprompted review

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