sneakershop.nl Reviews 

3,707
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Ordered a pair of trainers on the 9th I’ve sent 3 emails asking where my order is and 3 times it’s come back failed at sending website doesn’t load there is no contact information except email… STAY W... See more

Rated 4 out of 5 stars

Yes, like many people I ordered Dr Martens shoes on Black Friday. Yes, like many people I had to wait for some time for the shoes to be available. Yes, like many people I grew impatient. Yes, li... See more

Rated 1 out of 5 stars

Some weeks ago this website had good reviews. since black friday it's a disaster. many people did not get their order. Website says that I have been refunded while I did not receive anything. No... See more

Rated 1 out of 5 stars

The worst customer service I've ever experienced. I ordered doc martens back in december. Expected seasonal delays. They have since informed me that they no longer have the product I ordered. They hav... See more

Company details

  1. Shoe Store

Information provided by various external sources

Bestel je favoriete sneakers online bij Sneakershop. Geniet van onze uitstekende service en maak gemakkelijk uw keuze uit ons unieke assortiment. Probeer en profiteer nu van de vele aanbiedingen en acties online.


Contact info

2.0

Poor

TrustScore 2 out of 5

4K reviews

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2.0

All reviews

(3,707)

1 review in the last 12 months

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Rated 1 out of 5 stars

Worst experience of a lifetime with this shop !!

I do a lot of online shopping. I had the worst online shopping experience. I would like to share my experience with this shop.

I ordered for a pair of sneakers from sneakershop.nl on the 18th May. The payment was done through Paypal using the ABN AMRO credit card. I received the sneakers on 20th May. I realized that these are used sneakers by looking at the dirt stains on the outside and inside. I sent back the sneakers on the 23rd of May. I informed them via email but did not receive any response from them about the refund. I called them up in mid of June and they send me an update on June 18 that they have received the shoes and will refund the money. I did not see the refund so I dropped them mail on 6th July. On 8th July they replied back saying they are sorry for the delay and will refund that week. I did not get any response till 23rd July. Since I used a credit card for the transaction which covers me for 180 days of purchased goods, I called up the credit card company and lodged it as a disputed transaction. I finally got the refund back on 28th July.

I strongly advise you to make use of your credit card (via paypal) while buying anything from this shop because if you don't like the purchase believe me you have lost your money !!

July 30, 2014
Unprompted review
Rated 5 out of 5 stars

No1. Sneaker shop is the bomb!

Cool site enabled me to access tons of brands and styles not available locally in New Zealand. Delivery time was all good considering my sneakers were sent from the other side of the world. Total cost was no more expensive than buying locally. Sweet As!!!

August 20, 2013
Unprompted review
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Rated 1 out of 5 stars

Lost Palladium-sneakers

I ordered Palladium-sneakers 30th April. A week later I got a package with the wrong shoes in it and I sent it back. Now, 18th of June I am still waiting for the item I ordered and payed. Tried to contact customer service several times by email without getting any proper respons. Very bad customer service indeed, you seem to be totally careless toward your paying customer.

June 18, 2013
Unprompted review
Rated 5 out of 5 stars

Very Friendly Service and Great shoes in unusual sizes!

I have made 2 orders now from this shop as the service is excellent. We are in Australia and i thought the language barrier might be an issue but it was not. The service was excellent and communication was quick and easy. I will definitely but from them again. Not only did they stock great kids shoes but also good brands and genuine products.

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

Very good!

Great selection, service, and delivery. I got a pair of Nike Air Force One Mid (valentine's day 2013 edition) and they were perfekt!

I had trouble paying. My payment would not go through. But I called customer service where a very nice man helped me with my payment.

The price on the shipping is a little expensive, i paid 13 Euro. On other sites shipping is free. BUT on the other hand, their shoes are pretty cheap.

March 11, 2013
Unprompted review
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