Snickersdirect Reviews 

433
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, praising prompt dispatch, quick delivery, and good communication, often including helpful support and alternatives for out-of-stock items. People also appreciate the high quality and durability of the products, finding them to be long-lasting and comfortable. However, some customers were dissatisfied with aspects like delivery, citing problems with specific courier companies leading to delays or failed deliveries. A few other people also felt that product sizing could be inconsistent, experienced durability concerns, or found certain items not meeting expectations. Additionally, some reviewers mentioned difficulties with the website's navigation, order status updates, or the return process.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the fast and... See more

Product

Reviewers mention ambiguous feedback about product quality and sizing, with some customers praising the... See more

Order

Customers had ambiguous experiences with order processing and delivery. Many reviewers praised the fast and... See more

Service

People report positive experiences with service, often highlighting its excellence, efficiency, and speed,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the products as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more


Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(433)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nothing I required was in stock and…

Nothing I required was in stock and item takes to long to order

September 6, 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.

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Rated 2 out of 5 stars

Out of stock

Ordered trousers online only to get a email 15 minutes later saying out of stock. Tried two types and two different lengths which said were available online to replace the ones ordered. 20 minutes of emails and none in stock.
Got a refund no problem but the fact I’m ordering goods online when not available is very frustrating especially when you need them in a hurry.

August 27, 2024
Unprompted review
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Rated 3 out of 5 stars

The product is amazing, delivery not so much

The product it's self is amazing and exactly what I wanted, the delivery time frame advertised on the website couldn't of been further from that. I ordered within the time advertised on the site banner and paid for the courier next day option but didn't receive them for 4 days

July 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, no flexibility or help at all.

Asked if they could use another carrier in discrete packaging, they said no. You can't put it in a box or hide the Snickers related packaging at least, no.

This review isn't fake and i am verified. Snickers Direct's response is an out right lie.

July 22, 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Requested information on this order but received a fake vulgar email and telephone number as 0123456789. Not sure why Trustpilot have left this review on as it's fake.

Rated 3 out of 5 stars

The delivery was quick

The delivery was quick, the price of the shorts are expensive so I thought I would have had least had free delivery,

I bought a size 34 , which are very tight around my waist, any other short / trousers would fit me so make sure you buy a size above what you want , other then that fantastic pair of shorts

July 24, 2024
Unprompted review
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Rated 4 out of 5 stars

not an Irish site.

You gave the impression that the site was an Irish site, so imagine my surprise when I had to pay a further €13 in customs charges. Aside from that the braces are good quality and work very well.

July 5, 2024
Unprompted review

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