Snickersdirect Reviews 

431
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting efficient processes and helpful communication regarding orders. Many people also appreciate the fast dispatch and delivery times, with items often arriving quickly. Reviewers consistently find the products to be of good quality and value, describing them as durable and suitable. However, some customers experienced significant delivery delays or issues with specific couriers. A few people also found product sizing inconsistent and encountered difficulties with returns, including charges and slow refunds. Some reviewers also noted a lack of real-time order status updates.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and efficient... See more

Product

Users describe ambiguous interactions with product, with some praising the quality and comfort of items like... See more

Order

Consumers find order experiences to be ambiguous, with many reporting quick and efficient deliveries,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising its excellence, speed, and... See more

Quality

Customers had ambiguous experiences with quality, with many praising the excellent quality of products, such... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more


Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(431)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order was 8 days over due!

My order was 8 days over due!! Which led me to go out and purchase another pair of work shorts somewhere els. All they could offer was a snickers T-shirt or a postage refund which is not good enough!. That’s the last time I’d be ordering from here!

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent quality products

The products are excellent quality and great value.
On the rare occasion I have had to deal with sales staff they have been polite, friendly and super helpful.
Can’t recommend the products and the company enough.😊👍

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

so great to deal with

so great to deal with, efficient. they didn't have stock of some products but let us know immediately and gave us options to wait or replace what we were after. Highly recommend. excited to get our products when they arrive in Australia!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

I knew the size code for what I wanted

I knew the size code for what I wanted, so it was easy to find on the website, as I was replacing some previous work trousers I used for water treatment works.
The payment was simple and the delivery was very fast. Highly recommend.
Good durable trousers that last

May 28, 2025
Unprompted review
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Rated 5 out of 5 stars

I recently ordered from Snickers…

I recently ordered from Snickers Direct, and while it took two weeks to receive my Snickers trousers, the delay was entirely my fault. I accidentally ordered the wrong style (Snickers 6341 instead of Snickers 6241).

The team at Snickers Direct went above and beyond to help me. They updated my order to the correct trousers in my size and style which were actually more expensive, but they didn’t charge me extra due to the wait time. Their customer support was excellent. they kept me updated via email throughout the entire process and were incredibly polite and helpful.

Overall a fantastic experience with a company that truly cares about its customers. Highly recommend!

December 27, 2024
Rated 2 out of 5 stars

Had to wait 3 weeks on delivery even…

Had to wait 3 weeks on delivery even thought they said 2-3 day for delivery, sent message and was ignord. Had placed an order for £250 and they said they had to order the item in and it would be a few weeks before it would be sent to me. They don't even have stock they are a 3rd party suppler. don't waist time with they find someone that will send int the time rame they say

May 20, 2025
Unprompted review
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Rated 1 out of 5 stars

This is now the third time I have…

This is now the third time I have ordered from this website and all the times I have had an email after purchase to inform me that they don't have my order in stock. Takes 2 weeks for the order to arrive

May 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Try it to buy a pair of…

Try it to buy a pair of pants,....................., didn't get refund yet . get in touch with about a week, and get a full refund after, the same offer on website, but can't buy it, so no much better

April 28, 2025
Unprompted review

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