So few companies have any customer service anymore. Solawave has gone above and beyond to help me with a lost package. Definitely feel confident about the amount of money I spent with them knowing the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shipping was great. The mask arrived on time and nicely packaged. My only problem was charging it. I followed the instructions to a *T. The charger charged but when I plugged in the mask to the... See more
I looove my red light therapy neck & chest mask from Solawave. I bought in in August 2025 specifically for my wedding in early October. It definitely made a difference on my neck! My wedding dress w... See more
Great customer service all around with an order issue that was my doing. Makes this company really stand out from the rest! Handled my issue with prompt attention and kindness. There are many masks o... See more
Company details
Written by the company
Solawave is a skincare technology company based in Los Angeles, California. We’re a team of entrepreneurs, engineers, and skincare aficionados on a mission to make science-backed skincare accessible to everyone. At Solawave, we believe the skincare industry is too focused on so-called flaws and imperfections. Skincare shouldn’t be about disparagement. Each one of us is navigating our skincare journey with our unique aspirations. To help you achieve whatever your goals may be, we believe every single person has the right to high-quality skincare. Our patented skincare technology, designed for all genders, ages, and skin types, helps you achieve smooth, radiant skin while maintaining natural beauty.
Contact info
2633 Lincoln Blvd, 90405, Santa Monica, United States
- 844-765-2928
- support@solawave.co
- www.solawave.co
4.0
Great
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 month
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Wands are crap
Wands are crap. Snake oil. The company does not return phone calls or emails.
November 25, 2022
Unprompted review
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very impressed
I love my wand and the little acne tool. my husband keeps borrowing the wand and the bye acne has helped me with chin and cheek pimples when they popup. I also asked the customer service team a ton of questions before ordering and I appreciate their responses to help me understand more. Thank u Alex !!!
September 6, 2022
Unprompted review
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