The customer agent was really quick! He provided concrete answers and a name. The tone was friendly and helpful. It's a business model built on foreign text messages that people need, and that's at th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am not very tech savvy and had trouble launching my new account. Annul (Tech Engineer at Sonetel) was AMAZING: patient, helpful and very knowledgeable! Thank you Annul!!
I am giving 5 stars, I would give more if it were possible! The support I received from Kiran was excellent, forthcoming and indeed very helpful. I appreciated the very courteous style of writing i... See more
We were having a hard time verifying our account but Sonia made it super easy for us to activate our account. Very professional and good service. The phone numbers are all legit and easy to use. 100%... See more
Company details
Information provided by various external sources
A telephone service for global entrepreneurs. Have a local phone number in any country with global call forwarding at the cost of local calls.
Contact info
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Nice platform
July 9, 2026
Everything is done grade thanks and…
Everything is done grade thanks and appreciate it more
July 8, 2026
It was great experience
It was great experience. The support was quick and carefully detailed. All the queries were answered to satisfaction
July 7, 2026
Glad with this product
Glad, I finally got a land line again, after Skype shut down. Super helpful und friendly customer service. I can highly recommend this company and their product.
July 7, 2026
Best service provider & customer experience
Happy with my purchase and the customer service support. The plans are at good rates, their customer service and follow up is super great. I would definitely recommend to friends
July 6, 2026
Great service and a smooth experience…
Great service and a smooth experience with Sonetel. The account setup was straightforward, and their customer support was helpful and professional when I needed assistance. The service is convenient for managing an international business number, and everything has worked well so far. Highly recommended for businesses looking for an affordable and reliable communication solution.
July 7, 2026
Excellent customer support
Excellent customer support! My account review was completed quickly, and the team was helpful and professional throughout the process. Thank you for the great service!
July 7, 2026
Sonia D
Sonia D. successfully managed a challenging customer interaction and ultimately made sure that Sonetel met all of the customer's expectations. This is not easy to do when the primary mode of communication is automated and electronic. Sonia D. Deserves a raise immediately.
July 3, 2026
This is the best app for communication
This is the best app for communication.
No ads No extra charge...
Sonetel is my best communication media
July 3, 2026
Good customer assistance
July 3, 2026
"I am very happy with the service…
"I am very happy with the service provided by Sonetel. I faced an issue with my caller ID, but the support team was very helpful and resolved it quickly. Thank you for your support!"
July 2, 2026
Kiran.K from Customer Service
Kiran from Customer Service, helped me to activate my number on Sonetel.
The communication between us was clear and fast.
I give Kiran a 5 start review for helping me to activate my number asap.
July 3, 2026
Easy service and great support
July 2, 2026
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