soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. #41 of 66 best companies in Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Comfort and performance

The AeroFit 2 Pros are my new everyday carry. Previously, I used Shokz OpenFit Air for workouts and Pixel Buds Pro for everything else. The secure fit of the Shokz OpenFit Air is only surpassed by the comfort they afford during long term wear. I found the touch controls lacking. The Pixel Buds Pro are feature rich with ANC and transparency mode for when I want the open earbud experience. Pixel hardware gets continuous software and function updates. Too bad they they keep slipping out of my ears and cause ear discomfort after long term wear. Enter Soundcore. They offer better comfort and security than my Shokz and give me the open ear experience and sealed ANC when I want it. These have replaced two sets of earbuds that were each more expensive. The sound in open mode is better and can achieve higher volumes than my Shokz and the ANC is on par with my Pixel Buds. LDAC drains battery life and de-synchs video and audio, but is great for music. The case is large but the fact that I can wirelessly charge it like my Pixel Buds case makes it worth it to me.

February 27, 2026
Rated 3 out of 5 stars

not dummy friendly

Easy to set up - but hard to figure out how to program. There needs to be some sort of video. The downloaded user manual explanations are not clear and are not easy to follow - especially in the middle of the night when you're tired! Still haven't figured out how to get sounds to play automatically when you wake up in the middle of the night. You have to open your phone, go into the app...all while exposing yourself to lights that inhibit sleep.

February 20, 2026
Rated 5 out of 5 stars

Delivery was fast!!

Delivery was fast!!! The sound quality is amazing and clear. They're light enough that I forget that I'm wearing them.

February 15, 2026
Rated 1 out of 5 stars

Not reliable, four faulty sets!

I bought a pair of these earbuds for myself and my husband and they were great until they both became faulty. They kept dropping from Bluetooth and one or other earbud would just stop working.
Customer care were great and replaced both pairs a few months ago however BOTH pairs are doing exactly the same thing. One pair refuses to connect to Bluetooth and on the other pair the right bud just stopped working altogether. That is four sets of earbuds all with the same issues so I’m moving to another brand.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding after sales

Just want to say that your after sales team are truly outstanding. I had an unfortunate misdelivered package during Christmas. Susan and all the team went above and beyond to help me receive a replacement A30 anti snore headphones for my long suffering wife! Thank you soundcore you are out of this world for your understanding and quick resolution even though I contacted almost a month after the issue happened. Thank you for everything. I'm buying another pair of your brilliant headphones for the effort you put into taking care of me. Donal

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Jumped in my pool with my left earbud…

Jumped in my pool with my left earbud in the summer of 25. Still using it till this day. yes I did dry it out quickly but it went to the bottom of the pool before I retrieved it. I would definitely buy again. not the best for music but I have another source that I use for that application.

February 26, 2026
Rated 5 out of 5 stars

Work great

I received my SoundCore noise cancelling headphones in a timely matter and they work great! I where them walking and I can hear podcasts perfectly despite all the traffic noise.

February 19, 2026
Rated 5 out of 5 stars

Awesome products as always! …

Soundcore has amazing products everytime and it was here before my credit card charge even showed it wasn't a pending transaction anymore lol. I was so surprised it came so fast but it has been amazing and sounds awesome.

February 19, 2026
Rated 3 out of 5 stars

The sleep buds have a nice set of sound…

The sleep buds have a nice set of sound options and the app is pretty intuitive to use. However, the buds themselves are uncomfortable for a side sleeper. I think the hard plastic portion is just a tad too large, so it can be painful on the outside of the ear. I had to put in the smallest tips and earpieces to maximize the comfort, which means I lose some of the noise-cancelling capabilities since the smallest tips leave a bit of a gap in my ear canal. The sleep buds that Bose used to make were much more comfortable.

February 23, 2026

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