Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more
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Company details
- #41 of 66 best companies in Electronics Company
Written by the company
Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Incredible Sound Loved By 20 Million+ People
Written by the company

- Dear Valued Customer,
- As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
- Recommended by 10 Grammy-Award Winning Audio Producers
- Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
- Incredible Sound Loved By 20 Million+ People
- From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
- Friendly Customer Support
- You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.
FREE SHIPPING
30-Day Money Back Guarantee

Contact info
United States
- 1-800-988-7973
- service@soundcore.com
- www.soundcore.com
Replied to 31% of negative reviews
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Product work well never have any issues…
Product work well never have any issues and I have also different products.
Very comfortable headphones
Very comfortable headphones with good battery life. Shipped quickly. Got a better deal by buying direct from soundcore!
No free returns
This company does not offer free returns even if the product is unopened. Very disappointing.
Sleep soundly with soundcore
I received my purchase very quickly which was great because I needed some sleep! I love the noise canceling and snore canceling feature as well as the sleepy stories by calm.
The over the ear buds are ok
The over the ear buds are ok. However, as for the noise canceling option is sucks! I have another pair of earbuds by anker that as nice. The sound quality could be better as well. Im very displeased with this purchase.
There is high-pitched staticky noise in…
There is high-pitched staticky noise in one ear when in transparency mode, but I won’t really be using transparency mode so I didn’t bother with doing an exchange.
Better than nothing I guess
I have tried one other anti-snoring product and the A30 earbuds are better. The ANC setting is essential. But the user experience was pretty rocky. I had to contact customer service to find the correct settings for my needs. I need the most battering draining option, which is not the default. I had issues initially with one earbud not charging properly in the case as well. I think after a couple of weeks I have sorted out the user error issues. I can see in the apps own sleep analytics that my waking periods correlate perfectly with the snoring starting, which shows that the earbuds are not effectively blocking the snoring. But it's better than before, because I am able to fall asleep. Before using these earbuds I would get so irritated by the sound of my partner snoring that I would leave and sleep on the couch. Now I can sleep with my partner, but I'm still getting woken up in the night by his snoring. They are not super comfortable for a side sleeper and I am using the smaller options possible. But they are better than my AirPods. The AirPods are better at noice canceling, but are not comfortable to sleep in. I guess my advice is that its worth a try, but I'm still considering converting my home office into a sleep sanctuary.
It's a fair product
It's a fair product. No real issues and performed as advertised.
Soundcore as a whole has been focused on pushing out MORE product as opposed to really nailing ONE product. I feel like nothing lately has matched the simplicity and sound as the original products that made me love the brand.
From failed kickstarter events, to failures in the soundcore care, from products that just aren't what they used to be, it's all been a steady decline. It's a shame.
Take care and handle quickly my order
Great set of headphones
Great set of headphones. I use them daily to work from home. Easy to connect.
I've purchased a number of your…
I've purchased a number of your products over the years. I've never been disappointed. When I saw the sale on this headphone I knew I'd be pleased. I was and purchased a second for a friend.
Mostly great my highlight was customer…
Mostly great my highlight was customer service. I had an issue and they responded quick I even posted on LinkedIn about it : Customer experience still matters.
I recently picked up the Soundcore A30i from Soundcore and was impressed for a simple reason: execution.
• Slim, comfortable form factor
• Clean integration across Apple devices
• And when I hit a setup issue, I called support and was immediately connected to Jessica — problem solved in minutes.
Innovative products are important. Responsive support is what builds loyalty.
Well done, Soundcore team.
So much better than Ozlo
So much better than Ozlo! The case holds more charge, they are more comfortable, and the app is better with free access to Calm materials.
Great if the speakers have the best…
Great if the speakers have the best sound of any small speakers around
Super comfortable headphones!
Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to get back inside. And of course, most importantly, the off-white color blends in with the decor, so if I leave them lying around, the living room still looks good! Checks all the boxes!
The purchasing process was simple and…
The purchasing process was simple and the shipment arrived when expected. Great job!
The buds will not stay in.
I need very small domes and the variety sent don’t work.
I am not happy with the sleep earbuds and the return process
I am not happy with the sleep earbuds. I have attempted to return them under the 30 day return policy. Unfortunately they require that you provide a reason and then they do a review and then send you an email if they decide the accept the return. That was 5 days ago and still no email. If you decid to try a earphone don't order it on their website. Order on another platform so you don't have to go through this process.
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