soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. #41 of 66 best companies in Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

No free returns

This company does not offer free returns even if the product is unopened. Very disappointing.

February 25, 2026
Rated 5 out of 5 stars

Sleep soundly with soundcore

I received my purchase very quickly which was great because I needed some sleep! I love the noise canceling and snore canceling feature as well as the sleepy stories by calm.

February 25, 2026
Rated 3 out of 5 stars

The over the ear buds are ok

The over the ear buds are ok. However, as for the noise canceling option is sucks! I have another pair of earbuds by anker that as nice. The sound quality could be better as well. Im very displeased with this purchase.

February 18, 2026
Rated 3 out of 5 stars

Better than nothing I guess

I have tried one other anti-snoring product and the A30 earbuds are better. The ANC setting is essential. But the user experience was pretty rocky. I had to contact customer service to find the correct settings for my needs. I need the most battering draining option, which is not the default. I had issues initially with one earbud not charging properly in the case as well. I think after a couple of weeks I have sorted out the user error issues. I can see in the apps own sleep analytics that my waking periods correlate perfectly with the snoring starting, which shows that the earbuds are not effectively blocking the snoring. But it's better than before, because I am able to fall asleep. Before using these earbuds I would get so irritated by the sound of my partner snoring that I would leave and sleep on the couch. Now I can sleep with my partner, but I'm still getting woken up in the night by his snoring. They are not super comfortable for a side sleeper and I am using the smaller options possible. But they are better than my AirPods. The AirPods are better at noice canceling, but are not comfortable to sleep in. I guess my advice is that its worth a try, but I'm still considering converting my home office into a sleep sanctuary.

February 25, 2026
Rated 3 out of 5 stars

It's a fair product

It's a fair product. No real issues and performed as advertised.
Soundcore as a whole has been focused on pushing out MORE product as opposed to really nailing ONE product. I feel like nothing lately has matched the simplicity and sound as the original products that made me love the brand.
From failed kickstarter events, to failures in the soundcore care, from products that just aren't what they used to be, it's all been a steady decline. It's a shame.

February 25, 2026
Rated 5 out of 5 stars

I've purchased a number of your…

I've purchased a number of your products over the years. I've never been disappointed. When I saw the sale on this headphone I knew I'd be pleased. I was and purchased a second for a friend.

February 23, 2026
Rated 4 out of 5 stars

Mostly great my highlight was customer…

Mostly great my highlight was customer service. I had an issue and they responded quick I even posted on LinkedIn about it : Customer experience still matters.

I recently picked up the Soundcore A30i from Soundcore and was impressed for a simple reason: execution.

• Slim, comfortable form factor
• Clean integration across Apple devices
• And when I hit a setup issue, I called support and was immediately connected to Jessica — problem solved in minutes.

Innovative products are important. Responsive support is what builds loyalty.

Well done, Soundcore team.

February 23, 2026
Rated 5 out of 5 stars

So much better than Ozlo

So much better than Ozlo! The case holds more charge, they are more comfortable, and the app is better with free access to Calm materials.

February 22, 2026
Rated 5 out of 5 stars

Super comfortable headphones!

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to get back inside. And of course, most importantly, the off-white color blends in with the decor, so if I leave them lying around, the living room still looks good! Checks all the boxes!

February 21, 2026
Rated 1 out of 5 stars

I am not happy with the sleep earbuds and the return process

I am not happy with the sleep earbuds. I have attempted to return them under the 30 day return policy. Unfortunately they require that you provide a reason and then they do a review and then send you an email if they decide the accept the return. That was 5 days ago and still no email. If you decid to try a earphone don't order it on their website. Order on another platform so you don't have to go through this process.

February 22, 2026

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