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Written by the company
Verkstedveien 48, 3516, Hønefoss, Norway
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Purchased the Esbo 2 sauna - 4 personer infrared sauna. Have now tested the product several times and the experience is amazing product.
Great quality and lots of value for the price.
I bought a Svanen shower cabin from Sparmax. The quality is excellent and I am very satisfied with the product.
The delivery guy left the sofa at the building entrance and didn't offer help to take the sofa to the 3rd floor. Unfortunately, I did not know about that after paying almost 1000 SEK for the delivery.
I was working from home, had to leave work for 2 hours, ask a neighbor for help and take the sofa to the 3rd floor ourselves.
Had I known this, I wouldn't have bought the sofa with SparMax. Sorry!
UPDATE (2023-08-01): The company has returned the transportation expenses, so at least they did the minimum required by me. They say 1-3 days for a delivery, but it takes over a week.
Also, information about where furniture is delivered is still not placed in a single paragraph. I.e., The information is scattered around their website.
NOTE: You are expected to read a whole website to understand that your sofa will be left in the street (if you live in a flat). I believe this is done intentionally and they don't want to correct it. Therefore, 2 stars!

Reply from SparMax Sverige
I have had the best possible service from SparMax when ordering a garden sofa group. My contact Waldemar help sort out just the group combination I wished to purchase as it was not one of SparMax´s standard groups. The price was fair for the amount of furniture in the group. I look forward to receiving the shipment soon. Great service.
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