Everyone, from entry to reception, to optometrist, and also customer service was very welcoming & patient. Great energy all around ! The salesperson had a skill of picking out glass shapes that comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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The staff were friendly and knowledgeable. The retinal photograph was explained thoroughly and how it could change in the future with my recent diabetes diagnosis. I was not pressured into buying new... See more
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Staff are very efficient as you walk into your appointment. The process was prompt. Doctor explains well in simple terms, easy to understand. Staff are patient and experienced in assisting us to make... See more
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Very friendly staff and highly professional optometrists , I’ve been to other places for glasses in the past and it has cost me at least four times the money for the glasses I chose. They also didn’t... See more
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Company details
- Optician
- Contact Lenses Supplier
- Glasses Store
- Hearing Aid Repair Service
- Hearing Aid Store
- Sunglasses Store
Information provided by various external sources
Specsavers Optometrists offer a range of glasses, prescription sunglasses and contact lenses. Locate your nearest store or browse through our range online.
Contact info
United Kingdom
- www.specsavers.com.au
4.6
Excellent
12K reviews
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Friendly team members and very efficient
Friendly team members and very efficient
August 2, 2026
Unprompted review
Reply from Specsavers
Thank you Denise!!
Reply from Specsavers
Hi there, thank you for your amazing review!
With minimal notice the team fit me in…
With minimal notice the team fit me in for appointment straight away, I was treated kindly and the whole were polite and professional
July 28, 2026
Unprompted review
Reply from Specsavers
Hi there, thank you for your amazing review!
So happy with the service at fountain…
So happy with the service at fountain gate store I received here. The staff was great, the girl who helped me hwe name was Christina did a good job and the entire team looked after me properly. She took perfect measurements for my new specs, and I was thrilled when they arrived in under a week. Fantastic service all around!
Thanks
July 29, 2026
Unprompted review
Reply from Specsavers
Hi there, thank you for your amazing review!
Reply from Specsavers
Thank you, Jennifer!
A friendly and helpful staff.
A friendly and helpful staff.
A good and fast service.
August 5, 2026
Unprompted review
Reply from Specsavers
Thank you, Satanminh!
The staff are friendly and helpful. They explain everything clearly and help you choose the right glasses. The service is excellent, and I highly recommend them.
The staff were friendly, professional, and very helpful. They explained everything clearly, helped me choose the right glasses, and made the whole process easy and comfortable.
August 4, 2026
Unprompted review
Reply from Specsavers
Thank you, Rose!
Helpful and professional.
Helpful, professional speedy attention to an urgent matter.
July 28, 2026
Unprompted review
Reply from Specsavers
Thank you, Allan!
All very friendly and professional
All very friendly and professional
August 3, 2026
Unprompted review
Reply from Specsavers
Thank you Jude!
Specsavers Toowoomba
Overall, I had a great experience at Specsavers Clifford Gardens. The optometrist was thorough and professional, and the staff were friendly, efficient and helpful throughout the process. My glasses arrived quickly, and I was very happy with the service.
August 3, 2026
Unprompted review
Reply from Specsavers
Hi there, thank you for the amazing review!
Reply from Specsavers
Thank you Vanessa!
Improve your Hearing !
Great service from a friendly professional Audiologist.
Easy to book a suitable appointment.
July 27, 2026
Unprompted review
Reply from Specsavers
Thank you Spyro!
Appropriateness of the lenses I received
The lenses in my new specs, although providing a sharper image of the subject matter, required my to manipulate my eyeballs much closer than I am comfortable with
August 3, 2026
Unprompted review
Reply from Specsavers
Hi Ross, thank you for the review! If you would like to submit any further feedback on your experience with us, you can do so here: https://www.specsavers.com.au/feedback/. When you submit feedback this way, any further feedback you have will be sent directly to the store and to our customer service team, so they can reach out and follow up with you. Kind Regards, Specsavers Team.
Reply from Specsavers
Hi there, thank you for the amazing review!
Staff were all great and helpful.
August 3, 2026
Unprompted review
Reply from Specsavers
Thank you, Michelle! This is wonderful to hear!
The order went missing and zero…
The order went missing and zero explanation has been given to me other than "a lot of things can go wrong with deliveries". Pretty poor after sales service when I rely on this timely delivery. I had to chase up the order/delivery, if I didn't no one at your end would have cared.
July 14, 2026
Reply from Specsavers
Hi Scott, thanks for your message. We do try to ensure all glasses are delivered as quickly as possible to our customers. Glasses orders usually take between 7 -10 working days to be delivered and if your glasses arrive before this time, a member of staff will notify you that they are ready for collection. In future, for an update with your order, I would recommend reaching out to your local store if you placed your order in store, or by giving 1800 074 171 a call if you ordered online.
Hope that helps! Thanks, The Specsavers Team
Exceptional customer dedication and…
Exceptional customer dedication and service.
August 2, 2026
Unprompted review
Reply from Specsavers
Thank you so much, Michael!
Friendly professional service
Specsavers Weston Creek provided excellent service, with Rosa providing a thorough eye exam, resulting in an accurate prescription. At collection, Tandin helped ensure the frame was a perfect fit with excellent attention to detail and a friendly, professional manner. I appreciate the offer of after-sales adjustment as the glasses bed down. Excellent staff, great team there - I have already recommended them to others.
August 2, 2026
Unprompted review
Reply from Specsavers
Thank you, Jerry!
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