We go each year for our eye tests to Specsavers in Largs where Imran looks after us so well. Imran is an outstanding optician who is extremely professional who always displays great care and patien... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used the online process to order my prescription glasses. It was a very easy process. Selected my frames using the virtual try on which was very effective. Selected my lens choices and then Input my... See more
Company replied
The ease of being able to book online and amend if the need arises. Being able to ring up the opticians and speak to someone at the branch you are dealing with straight away without dealing with a ca... See more
The staff at Crouch End are very welcoming and professional, they give sound advice and are not over powering. I enjoyed their service and the speed that my appointment took, my glasses were ready 5 d... See more
Company replied
Company details
Information provided by various external sources
Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
Contact info
United States
- www.specsavers.com
4.5
Excellent
24K reviews
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Informative
Fast, courteous and straight to the point. Also they explained everything in layman terms which was helpful. Thanks Specsavers!
April 29, 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
30 minute wait to collect glasses in…
30 minute wait to collect glasses in Weston-Super-Mare store. Seems like a lot of colleauges are milling around and I note a sign sayong there are a lot of staff absences. Maybe allocating someone to calling customers to rearrange appoinments early in the day maymake for happier customers.
April 29, 2026
Unprompted review
Reply from Specsavers
Your feedback is very important to us, and we want to make sure it reaches our team. Could you please send us a DM on Facebook, Instagram, or X?
Fantastic optician and lovely staff but…
Fantastic optician and lovely staff but glasses have still not arrived and I needed them by the weekend as promised. I'd still recommend them though.
April 29, 2026
Reply from Specsavers
Thanks for this feedback! If there's anything the team can do to make your next visit 5-stars, feel free to shoot us a DM over on socials 🙂
Excellent service
Excellent service. Didn't have to wait long to have my eyes tests. After selecting my frames, the lady that helped me finalise my order was very nice and not pushy at all with add ons.
April 21, 2026
Reply from Specsavers
Thanks for your kind words! We're so glad to hear you found the team so helpful and friendly. Just let us know if you need anything else 😊
All the staff were very helpful and…
All the staff were very helpful and informative on both visits
April 28, 2026
Reply from Specsavers
What brilliant feedback, the team will be proud! Thank you for letting us know 😊
Visit to Specsaverseen on time
Seen on time, all staff very welcoming, professional & helpful. Took time to explain what & why I needed, no sense of being rushed. Couldn't fault their service
April 29, 2026
Reply from Specsavers
Helping our customers is at the heart of everything we do, so this feedback just means the world to us 💚
Reply from Specsavers
What lovely feedback! If there's anything else you'd like to share, we'd always like to hear it. Just drop us a DM on our social media channels ☺️
Reply from Specsavers
Thanks so much for your feedback! It's always a pleasure to see 🙂
Reply from Specsavers
Thanks for the fantastic 5-star review! It's really appreciated. Have a fab rest of your day
Quick and highly professional team
October 12, 2025
Reply from Specsavers
Thanks for sharing your feedback. Hearing from our customers is always so important 😊
Always very good service from Specsaver…
Always very good service from Specsaver Newport pagnel, my glasses arrived in 4 days and the service is always superb.
March 12, 2026
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
I was able to walk in without an…
I was able to walk in without an appointment and be served for ordering glasses. I had my eyes tested 2 months previously but wasn’t given my copy of prescription and was told they’d send me it in an email. Staff were obliging so couldn’t fault the customer service.
April 23, 2026
Reply from Specsavers
We really appreciate you sharing your feedback with us. We’d like to look into this further so we can help. Could you send us a DM on Facebook, Instagram, or X when you have a moment?
SPECSAVERS JUST PERFECT
We go each year for our eye tests to Specsavers in Largs where Imran looks after us so well. Imran is an outstanding optician who is extremely professional who always displays great care and patience. Our glasses are always absolutely perfect so why go anywhere else.
The members of staff are all extremely professional and helpful and glasses are always very well priced.
April 28, 2026
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
The staff at Crouch End are very…welcoming and professional
The staff at Crouch End are very welcoming and professional, they give sound advice and are not over powering. I enjoyed their service and the speed that my appointment took, my glasses were ready 5 days earlier than expected which is brilliant. Happy customer.
April 28, 2026
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
Excellent service and great product…
Excellent service and great product good service
December 23, 2025
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
I would like to thank the entire…
I would like to thank the entire Specsavers team for the excellent service and welcoming atmosphere; everyone was very friendly. Unfortunately, I don't remember the girls' names, but the service was completed by QADRI. Thank you all very much.
April 26, 2026
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
Reply from Specsavers
We're thrilled to hear this! We're so glad you had a lovely visit 🙂
Excellent service
Excellent service from start to finish. I would recommend my family and friends.
April 28, 2026
Reply from Specsavers
We’re over the moon to hear you had such a great experience! Seeing this feedback is exactly why we love what we do 😊
Useless service
I was asked to make an appointment for a triage inspection prior to a routine two year review of my hearing. This coincided with totally losing the hearing in one ear (even with hearing aid in). The girl confirmed I had wax in my ear and offered an appointment for clearing it in five weeks time!!! I had told her I was totally deaf in that ear - useless service, I immediately went private, problem solve
April 24, 2026
Unprompted review
Reply from Specsavers
Thanks so much for sharing this with us. We’d like to learn more so we can help here. Could you drop us a DM on Facebook, Instagram, or X?
Specsavers is honest and I am happy…
Specsavers is honest and I am happy with the service received.
March 20, 2026
Reply from Specsavers
We're so glad the team were superstars and were able to make your appointment go smoothly ⭐
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