We go each year for our eye tests to Specsavers in Largs where Imran looks after us so well. Imran is an outstanding optician who is extremely professional who always displays great care and patien... See more
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
United States
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Staff are very friendly and the opticians are thorough in the testing

Reply from Specsavers
Very helpful staff especially Kingsbury high road

Reply from Specsavers
I like Specsavers. I have been with them for almost four years. When I had a routine eye check in December,I wasn't sent a form to fill out to leave my feedback which I really wanted to leave. As I was seen by a wonderful optometrist/ optician Rukaiya Anwar. I have been seen by her twice and I can't praise her enough. What a wonderful lady she is, how she explains everything to you,and you can see how passionate she is about what she does for a living.
This time I purchased sunglasses with prescription. The lady told me that I could get another pair for free as I bought one pair already which was lovely of her to offer me this as I didn't know that they had this promotion.
Excellent service. Thank you.

Reply from Specsavers
Fantastic service, going into depth with the assessment. Mohammed gets ten out of ten. Also, Anne provided good support with the choosing of new glasses and adjusting current ones.

Reply from Specsavers
I feel the prescription is wrong as i can't see a difference with it and she did not go back to check the prescription- Staff

Reply from Specsavers
When I turned up for my appointment, I was dealt with straight away, and the staff that I met were really friendly and helpful. I’d certainly recommend going to Kenilworth Specsavers

Reply from Specsavers
Staff were friendly and welcoming. I didn't have to wait to be seen. Eye test went well and no hard sell for spectacles

Reply from Specsavers
Easy to book online on a Sunday for the same day. All members of the team were very efficient, patient, friendly and answered all questions. Sam who helped me pick my frames was especially helpful!

Reply from Specsavers
Their products are quality and cheap
Their staff are polite and discipline
Aesha served me

Reply from Specsavers
Efficient customer service, knowledgeable staff and the calm professional manner of the optician was reassuring and gave me confidence. Lovely spacious shop and wide choice of frames. Always good deal to buy one get one free. Bit more expensive this year, particularly on the decent critical lenses, however everything is in this economic
Climate, but can’t fault the quality I’m paying for.

Reply from Specsavers

Reply from Specsavers

Reply from Specsavers
Gemma is the best she is the only reason I use specsavers & she deserves a pay rise.
If she wasn’t there I would try to find her or go somewhere else to sort my eyes.

Reply from Specsavers
Excellent service, ordered a pair of glasses they were perfect and the staff were professional

Reply from Specsavers
Specsavers Epping provide a great service & very thorough exam & the staff are very knowledgeable of their products. I have been going to them for many years & they offer great after service too.

Reply from Specsavers

Reply from Specsavers
I was seen promptly, the staff were all professional, helpful and friendly. I was given the time needed to choose my glasses with good advice which really helped me.

Reply from Specsavers
This branch has gone downhill. Ordered my glasses in the wrong prescription

Reply from Specsavers
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