Spex4Less Reviews 29,498

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quality products, and efficient order process. Many people highlight the perfect fit and vision of their new glasses, along with the impressive speed of delivery. Consumers also appreciate the helpful and knowledgeable staff, as well as the clear communication throughout the ordering and delivery stages. However, some customers experienced minor issues, such as difficulty finding prescription sunglasses on the website or confusion regarding aftercare advice and the insurance process. A few people also noted an initial error with their order or a desire for a dispatch notice email.

What people talk about most

Product

Customers had positive experiences with product, praising the great choice of frames and lenses at very good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and professionalism.... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Quality

Consumers find quality to be positive, with many expressing delight over their new glasses and sunglasses.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more

Company replied

Rated 5 out of 5 stars

Have just returned from a week’s skiing in the Three Valleys, and my first experience of skiing with spex4less goggle lenses. Very impressed indeed: very easy to fit; took just minutes to adjust to;... See more

Company replied

Rated 5 out of 5 stars

Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot. Made a slight error on my order, but my fault, and they... See more

Company replied

Rated 5 out of 5 stars

Bought high end Saint Laurent glasses via this company for a reasonable price. They informed me straight away about any delay. The lenses were fitted impeccably and I received my glasses in a reasonab... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Wholesaler
  3. Optician
  4. Sunglasses Store

About Spex4Less

Written by the company

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    4.8

    Excellent

    TrustScore 5 out of 5

    29K reviews

    5-star
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    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 5 out of 5 stars

    Quick and easy ordering process

    Quick and easy ordering process, all my glasses have been perfect and never had any problems, very reliable and would recommend to anyone looking for new glasses.

    March 21, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Ryley,

    Thank you for your fantastic feedback.

    We’re delighted to hear the ordering process has been quick and easy, and that every pair of glasses has been perfect with no issues. Consistent reliability is exactly what we aim to deliver.

    Your recommendation truly means a great deal to us — thank you for your continued support.

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    Rated 5 out of 5 stars

    Excellent service

    Excellent service, really great and helpful

    April 21, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Kat,

    Thank you for your kind words.

    We’re delighted to hear you found the service excellent and the team helpful. Providing clear, supportive assistance is exactly what we aim for.

    We truly appreciate your feedback and your support.

    Rated 5 out of 5 stars

    Inserts for ski goggles

    Bought the goggle inserts for skiing. They were brilliant. I was a bit unsure when I tried them in the googles at home, but once I was out on the slopes I didn’t notice them at all and I had perfect vision! Quick service, arrived on time. Such a good solution.

    March 28, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Kate,

    Thank you for the fantastic feedback.

    We’re delighted to hear the ski goggle inserts performed so well on the slopes. It’s completely natural to feel slightly unsure trying them at home, so it’s great to know that once you were skiing they felt seamless and delivered perfect vision.

    Quick delivery and a practical solution are exactly what we aim to provide. We truly appreciate your support and hope they serve you well on many more trips.

    Rated 5 out of 5 stars

    Very efficient service and quality goods

    My order was processed in a timely fashion and the prescription was spot on. Very easy to use your website as well. I would recommend to anyone who wants to buy glasses without paying the extortionate prices at the opticians!

    April 7, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Carol,

    Thank you for the fantastic review.

    We’re delighted to hear your order was processed promptly and that the prescription was spot on. Accuracy and efficiency are exactly what we aim to deliver every time.

    It’s great to know you found the website easy to use as well. Providing high-quality glasses without high street pricing is central to what we do, so your recommendation means a great deal.

    Rated 5 out of 5 stars

    attentive customer service

    attentive customer service, instant answers by a real person (with a lovely, sweet voice, from Liverpool actually), and prompt product arrival. Very satisfied.

    April 18, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Oliver,

    Thanks so much for your wonderful review.

    We’re really pleased you valued the personal service and quick responses — speaking to a helpful team member when you need assistance makes all the difference.

    Great to hear your product arrived promptly too. Your satisfaction means a lot to us — thank you again.

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    Rated 5 out of 5 stars

    Super intuitive website

    Easy to place order, helpful telephone call ironed out a mini problem I had (my own fault). Slightly longer getting here than I expected but that’s the postal system’s problem. Specs fit well and work perfectly.

    April 21, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Veronica,

    Thanks so much for your thoughtful feedback.

    We’re glad the site made ordering straightforward and that our team could quickly sort the minor hiccup for you. Making the process clear and supportive is exactly what we aim for.

    Although delivery took slightly longer than expected, it’s great to know the glasses fit well and perform exactly as they should. We truly appreciate you choosing us.

    Rated 5 out of 5 stars

    Fantastic service

    Easy service ..recommended by my father in law! They have done a fabulous job of reglazing my favourite frames… will definitely be using again

    April 17, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Elle,

    Thank you for the wonderful review.

    We’re delighted you found the service easy to use and that the recommendation from your father-in-law led you to us. It’s fantastic to hear your favourite frames have been reglazed so successfully — giving well-loved glasses a new lease of life is exactly what we aim for.

    We truly appreciate your support and look forward to helping you again.

    Rated 5 out of 5 stars

    Great service & great price

    I was slightly unsure about using Spex4Less, especially when the price I had been quoted for my replacement glasses was nearly 55% off what I had been quoted at my local opticians. However, I was incredibly impressed by not only the price, but the speed of delivery. My opticians had told me that it would take a minimum of 2 weeks, I received them from Spex4Less in under a week! Great service and I would definitely recommend using them in the future to anyone requiring replacement glasses.

    April 20, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Rob,

    Thank you for such a thoughtful review.

    We completely understand the hesitation when pricing is significantly lower than the high street, so we’re delighted to hear the experience exceeded your expectations. Offering genuine savings without compromising on quality or service is exactly what we aim to deliver.

    Receiving your glasses in under a week, especially compared to the longer timeframe you were quoted elsewhere, is the level of turnaround we strive for. It’s fantastic to know both the speed and value impressed you.

    We truly appreciate your recommendation and your support.

    Rated 5 out of 5 stars

    Really impressed with how quick and…

    Really impressed with how quick and easy it was to order my glasses. Also extremely helpful with any questions I had.

    April 20, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Lauren,

    Thank you for the great feedback.

    We’re really pleased to hear you found the ordering process quick and easy. Making everything straightforward from start to finish is exactly what we aim for.

    It’s also fantastic to know our team was helpful with your questions. We truly appreciate your support.

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    Rated 5 out of 5 stars

    Excellent service

    Excellent service. Very helpful customer service

    April 20, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi,

    Thanks so much for your review.

    It’s fantastic to know the service met your expectations and that our customer support was helpful throughout. That level of care is exactly what we aim to deliver.

    Thank you again for choosing us.

    Rated 5 out of 5 stars

    Specs ordered mid Tuesday afternoon and…

    Specs ordered mid Tuesday afternoon and delivered on Thursday morning. Service doesn't really get better than this. Spex4Less have never let us down over many years of using them. Highly recommended.

    April 14, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Adrian,

    Thank you for your fantastic feedback.

    Tuesday afternoon to Thursday morning is exactly the kind of turnaround we strive for, so it’s great to hear it impressed. Consistency over many years is something we take real pride in.

    Your continued trust and recommendation genuinely mean a lot to us. Thank you for your loyalty.

    Rated 5 out of 5 stars

    You fixed my glasses and sent them…

    You fixed my glasses and sent them straight back (even though I left out the covering letter when I returned them!)
    Fantastic service!

    April 16, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Mark,

    Thank you for the great review.

    We’re really pleased we could get your glasses fixed and returned promptly. Even without the covering letter, we’re glad everything was sorted smoothly — that’s exactly the level of service we aim to provide.

    Your kind words mean a lot. Thank you for your support.

    Rated 5 out of 5 stars

    Great service, well worth ordering from this Company.

    Great service. Ordering is a very easy process as everything is explained very carefully. My new glasses are perfect and I shall always go back to Spex4less.

    April 18, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi JW,

    Thank you for such a kind review.

    We’re delighted to hear you found the ordering process easy and clearly explained. Making everything straightforward and transparent is exactly what we aim for.

    It’s fantastic to know your new glasses are perfect and that you’ll be coming back to us. We truly appreciate your support.

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    Rated 5 out of 5 stars

    Highly recommenf

    Very easy, very efficient, noticed when I had made an error in prescription and corrected.
    Glasses arrived, comfortable and correct prescription

    April 18, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Anne,

    Thank you for the great review.

    We’re really pleased to hear the process was easy and efficient, and that our team was able to spot and correct the prescription error before dispatch. Taking that extra step helps ensure everything arrives exactly as it should.

    It’s fantastic to know your glasses are comfortable and the prescription is spot on. We truly appreciate your recommendation.

    Rated 5 out of 5 stars

    Used this company before

    Used this company before.
    Ordered prescription sunglasses with designer frames. Arrived within 3 days.
    Excellent turn around times and good prices

    April 18, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Craig,

    Thank you for coming back to us again.

    We’re delighted to hear your designer prescription sunglasses arrived within just three days. Fast turnaround alongside competitive pricing is exactly what we aim to deliver every time.

    We truly appreciate your continued support and look forward to helping you again.

    Rated 5 out of 5 stars

    Always impressed by spex4less the best…

    Always impressed by spex4less the best service!
    Products are always great and love there offers!
    Definitely recommend as I will be staying with this compamy.

    April 19, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you for your wonderful feedback.

    We’re delighted to hear you’re always impressed with the service and that the products and offers continue to meet your expectations. Providing consistent quality alongside great value is exactly what we aim for.

    Your recommendation and loyalty mean a great deal to us — thank you for choosing to stay with us.

    Rated 5 out of 5 stars

    First time using spex

    First time using spex but wont be the last, great service, lots of choice and easy to use website. Good communication and less than a week between placing the order and the glasses bring delivered. Good price, good quality.

    April 17, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi K.R,

    Thanks so much for your review.

    We’re really pleased your first experience was such a positive one. A wide choice, easy ordering and clear communication are all things we work hard to get right.

    It’s fantastic that your glasses arrived in less than a week and delivered on both quality and value. We’ll be here when you’re ready to order again.

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    Rated 5 out of 5 stars

    Quick and professional service.

    The whole process was easy to do on the website. Picking the frames and lenses was straightforward and uploading my prescription was also simple to do. My glasses were processed and delivered very quickly and are of a good standard and quality! I love my new glasses. Many thanks.

    April 19, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Nat,

    Thank you for the fantastic review.

    We’re delighted to hear the whole process felt easy and straightforward, from choosing your frames and lenses to uploading your prescription. Keeping the website simple and intuitive is exactly what we aim for.

    It’s great to know your glasses were processed and delivered quickly, and that you’re pleased with the quality. We’re especially happy to hear you love your new glasses — that’s what it’s all about. Many thanks for your support.

    Rated 5 out of 5 stars

    Ordered a pair of prescription…

    Ordered a pair of prescription sunglasses. Frustratingly I forgot to use my discount code but contacted the customer support via a chat bot and the discount was applied for me.

    Order process linking a photo of my prescription was easy, received the glasses within 48 hours and very happy with the cost, value and quality of the glasses.

    Will definitely be ordering more glasses in the future. A very positive experience.

    April 16, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi David,

    Thanks so much for sharing your experience.

    We’re delighted the discount code was sorted quickly via chat and that the ordering process, including uploading your prescription, felt easy. Receiving your glasses within 48 hours is exactly the level of service we strive for.

    It’s fantastic to know you’re happy with the cost, value and quality. We’ll be ready when you’re looking to order again — thank you for your support.

    Rated 5 out of 5 stars

    A great company to deal with

    Very helpful in sorting my prescription on the phone,
    Very rapid delivery and excellent quality frames and lenses.
    Very good service over many years.

    April 14, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Roy,

    Thank you for your continued support.

    We’re delighted to hear our team was helpful in sorting your prescription over the phone. Taking the time to ensure everything is correct is an important part of the service we aim to provide.

    It’s fantastic to know the delivery was rapid and that you’re pleased with the quality of both the frames and lenses. Your loyalty over many years truly means a great deal to us.

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