Spex4Less Reviews 29,498

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quality products, and efficient order process. Many people highlight the perfect fit and vision of their new glasses, along with the impressive speed of delivery. Consumers also appreciate the helpful and knowledgeable staff, as well as the clear communication throughout the ordering and delivery stages. However, some customers experienced minor issues, such as difficulty finding prescription sunglasses on the website or confusion regarding aftercare advice and the insurance process. A few people also noted an initial error with their order or a desire for a dispatch notice email.

What people talk about most

Product

Customers had positive experiences with product, praising the great choice of frames and lenses at very good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and professionalism.... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Quality

Consumers find quality to be positive, with many expressing delight over their new glasses and sunglasses.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more

Company replied

Rated 5 out of 5 stars

Have just returned from a week’s skiing in the Three Valleys, and my first experience of skiing with spex4less goggle lenses. Very impressed indeed: very easy to fit; took just minutes to adjust to;... See more

Company replied

Rated 5 out of 5 stars

Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot. Made a slight error on my order, but my fault, and they... See more

Company replied

Rated 5 out of 5 stars

Bought high end Saint Laurent glasses via this company for a reasonable price. They informed me straight away about any delay. The lenses were fitted impeccably and I received my glasses in a reasonab... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Wholesaler
  3. Optician
  4. Sunglasses Store

About Spex4Less

Written by the company

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    4.8

    Excellent

    TrustScore 5 out of 5

    29K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 5 out of 5 stars

    Great frames delivered on time and good…

    Great frames delivered on time and good value

    April 9, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Dean,

    Thank you for your great feedback.

    We’re really pleased to hear your frames arrived on time and that you found them to be good value. Delivering stylish, high-quality eyewear at competitive prices is exactly what we aim for.

    We truly appreciate your support and hope to help you again in the future.

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    Rated 5 out of 5 stars

    Ordered a reglaze with varifocus and photochromic lenses

    Ordered a reglaze with varifocus and photochromic lenses. Spex4Less contacted me about getting a photo to enable correct centering and it was all done. I contacted them to say I was gowing away so could they delay posting until I got back. No problem for them. The glasses arrived a couple of days after I got back. Absolutely a perfect fit and vision.

    April 10, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Nigel,

    Thank you for the fantastic review.

    We’re delighted to hear your reglaze with varifocal and photochromic lenses was a success. Taking the extra step to request a photo for accurate centering helps ensure the best possible vision and fit, so it’s great to know the results were perfect.

    We’re also pleased we could accommodate your travel plans and arrange delivery for your return. Flexibility and clear communication are key parts of the service we aim to provide.

    It’s wonderful to hear you’re enjoying a perfect fit and vision. Thank you for your support.

    Rated 5 out of 5 stars

    Very efficient service and good price

    Very efficient service. I was emailed to clarify the order and I received the specs within 48 hours. I’ve used this company several times and they have always been first class

    April 6, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Richard,

    Thank you for your continued support.

    We’re delighted to hear you found the service very efficient and that our team’s email to clarify your order was helpful. Ensuring everything is correct before dispatch is an important part of delivering the best possible outcome.

    Receiving your glasses within 48 hours is exactly the level of turnaround we aim for whenever possible. It’s fantastic to know you’ve used us several times and consistently found the service first class. We truly appreciate your loyalty.

    Rated 5 out of 5 stars

    I'll always come back to Spex4Less as…

    I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses are perfect and am wearing them now! Thanks so much for another pair of perfect glasses. ⭐⭐⭐⭐⭐

    April 12, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Sue,

    Thank you for your wonderful review and for your continued loyalty.

    We’re delighted to hear that you’ll keep coming back to us and that our team was able to quickly spot and clarify the issue with your prescription. Taking that extra step to ensure everything is correct is an important part of the service we aim to provide.

    It’s fantastic to know your new glasses are perfect and already being enjoyed. Your kind words and five-star rating mean a great deal to us — thank you again for your ongoing support.

    Rated 5 out of 5 stars

    I wanted prescription sunglasses select…

    I wanted prescription sunglasses select from vast range They arrived very quickly and I am delighted with the quality, optical performance and at a good price. They are great

    April 12, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi William,

    Thank you for the great review.

    We’re delighted to hear you found a pair of prescription sunglasses from our wide range and that they arrived so quickly. It’s fantastic to know you’re pleased with the quality, optical performance and value for money.

    We truly appreciate your support and are glad you’re enjoying your new sunglasses.

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    Rated 5 out of 5 stars

    Order dealt with promptly

    Order dealt with promptly. Glasses were as expected.

    April 12, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Trevor,

    Thanks so much for your feedback.

    It’s great to know your order was processed quickly and that you’re happy with your glasses. Consistency in both service and product quality is something we take pride in.

    Thank you again for choosing us.

    Rated 5 out of 5 stars

    Trusted family buisness

    For anyone reading my review I’ve been using spex4less for years 100% recommendation tried and tested. 1/2 the price of the high street

    April 12, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Eddie,

    Thank you for your wonderful feedback and for your loyal support over the years.

    We’re delighted to hear you consider us a trusted family business and that our service continues to meet your expectations. Providing reliable quality at prices significantly lower than the high street is exactly what we aim to achieve.

    Your 100% recommendation truly means a lot to us. Thank you for taking the time to share your experience.

    Rated 5 out of 5 stars

    Excellent reliable service

    April 10, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Robert,

    Thank you for your kind words.

    We’re really pleased to hear you found the service excellent and reliable. Consistency and dependability are exactly what we aim to deliver every time.

    We truly appreciate your support.

    Rated 5 out of 5 stars

    Excellent service and communication

    Bought high end Saint Laurent glasses via this company for a reasonable price. They informed me straight away about any delay. The lenses were fitted impeccably and I received my glasses in a reasonable turnaround. My only recommendation is a dispatch notice email about shipping. Otherwise, great service and suitable delicate quality for high end frames.

    April 11, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you for such a detailed review.

    We’re delighted to hear you were pleased with your Saint Laurent glasses and that the lenses were fitted impeccably. Handling high-end frames with the care and precision they deserve is something we take very seriously.

    It’s also great to know the communication around the delay was clear and proactive. We really appreciate your suggestion regarding a dispatch notification email — that’s helpful feedback and something we’re always looking to refine.

    Thank you again for your support.

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    Rated 5 out of 5 stars

    My glasses broke and I didn’t know…

    My glasses broke and I didn’t know where to go for a replacement pair.
    Spex4Less got really good reviews so I decided to bite the bullet and order a pair!
    They arrived quickly and I am ABSOLUTELY DELIGHTED.
    They were not the most expensive pair I have ever ordered ( cost £40 all in) and honestly I wouldn’t go anywhere else now for my glasses!
    This Company also put lenses into frames for their customers so no need to buy new frames.
    I intend to order a more expensive designer pair And Spex4Less will be my go to Company from now on.
    The glasses I bought are far better quality than the ones I paid more than double for that broke from a well known local optician, they came in a tough box with a complimentary cleaning cloth.
    GREAT SERVICE FANTASTIC PRICES AND QUALITY GLASSES!
    If you want value for money, I would HIGHLY RECOMMEND this Company.
    A HUGH THANK YOU FROM ME THE SERVICE YOU HAVE GIVEN IS MUCH APPRECIATED!

    April 9, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Sel,

    Thank you for such an incredible review.

    We’re really pleased you decided to give us a try after your previous glasses broke — and even more delighted that you’re absolutely thrilled with your new pair. Hearing that a £40 all-in order exceeded the quality of glasses costing more than double elsewhere is exactly why we do what we do.

    It’s great to know the packaging and finishing touches were appreciated too. Offering the option to reglaze existing frames is something many customers find useful, so we’re glad that stood out.

    Your recommendation and enthusiasm genuinely mean a lot to us. We’ll be ready when you decide on that designer pair — and thank you again for your very kind words.

    Rated 5 out of 5 stars

    Always great service

    Always great service, lenses spot on. Used Spex4less four times, both sunglasses and glasses. Very fast delivery. Great prices. Highly recommend.

    April 9, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Nick,

    Thank you for your continued support.

    We’re delighted to hear you’ve now ordered four times and that the lenses have been spot on each time. Consistency across both sunglasses and glasses is exactly what we aim for.

    Fast delivery and competitive pricing are standards we work hard to maintain. Your recommendation genuinely means a lot — thank you again.

    Rated 5 out of 5 stars

    Easy to choose frames and upload…

    Easy to choose frames and upload prescription information. Good price and delivered on time!

    April 2, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Barrie,

    Thank you for the great review.

    We’re really pleased to hear you found it easy to choose your frames and upload your prescription. Keeping the process simple and transparent is exactly what we aim for.

    It’s fantastic to know the price worked for you and that delivery was on time. We truly appreciate your support.

    Rated 5 out of 5 stars

    Very helpful and reliable service.

    April 8, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Mr. Hunt,

    Thank you for your kind feedback.

    We’re really pleased to hear you found the service both helpful and reliable. Providing dependable support and a smooth experience is exactly what we aim for every time.

    We truly appreciate you taking the time to leave a review.

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    Rated 5 out of 5 stars

    Great products and speedy service

    Great products and speedy, efficient service. I've used these people for a while now and really can't recommend them highly enough. Top notch 🤗🤗

    April 11, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Kato,

    Thank you for such a wonderful review.

    We’re delighted to hear you’re happy with both the quality of our products and the speed and efficiency of our service. It means a great deal that you’ve been using us for a while and continue to have such positive experiences.

    Your recommendation and kind words are truly appreciated — “top notch” is exactly what we strive for. Thank you for your continued support.

    Rated 5 out of 5 stars

    Impressed After a Week in the Three Valleys

    Have just returned from a week’s skiing in the Three Valleys, and my first experience of skiing with spex4less goggle lenses. Very impressed indeed: very easy to fit; took just minutes to adjust to; no misting; and a delight to ski without a pair of regular spectacles scrunched under my goggles. At last, able to see the terrain properly, the distant views and to be able to read a ski map without faffing! Thank you.

    April 3, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Jon,

    Thank you for such a fantastic review.

    We’re delighted to hear your ski trip to the Three Valleys was a success and that your goggle inserts performed so well on the slopes. Easy fitting, clear vision and fog-free performance are exactly what they’re designed to deliver, so it’s great to know they made such a positive difference to your experience.

    Being able to see the terrain clearly, enjoy the views and read the ski map without the hassle of wearing spectacles under your goggles is exactly the benefit we aim to provide. It’s wonderful to hear everything worked perfectly from the moment you set off.

    Thank you again for your kind words — we’re thrilled we could enhance your time on the mountain.

    Rated 4 out of 5 stars

    I must confess I was a bit concerned…

    I must confess I was a bit concerned having never use this site before, but the communication was great and the product is excellent - just what I needed. Lenses are great, frame is sturdy - just what I needed in terms of sport glasses for kart racing - many thanks,

    April 1, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you so much for your kind words! We’re really pleased to hear that although you were initially concerned about using us for the first time, the communication reassured you and the glasses turned out to be exactly what you needed.

    It’s great to know the lenses and sturdy frame are working well for kart racing — that’s exactly the kind of performance we aim to deliver.

    As we’re always striving for a perfect 5-star experience, we noticed the 4-star rating and would love to know if there’s anything we could have done to make it a full 5 stars for you. Your feedback genuinely helps us improve.

    We hope to help you again in the future.

    Rated 5 out of 5 stars

    I'm very happy with my purchase

    I'm very happy with my purchase. But still waiting for one more delivery.

    April 2, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you for your feedback.

    We’re really pleased to hear you’re happy with your purchase. If you’re still waiting for the second delivery, please be assured it should be with you shortly. If you need any updates, our team will be more than happy to check the status for you.

    Thank you for your patience and for choosing us.

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    Rated 5 out of 5 stars

    Fast delivery as usual

    Fast delivery as usual, product meets all my expectations.

    April 4, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Craig,

    Thanks so much for your kind feedback.

    It’s fantastic to know everything arrived quickly and lived up to your expectations. Delivering reliable service time and time again is something we take great pride in.

    Your support means a lot to us — thank you again.

    Rated 5 out of 5 stars

    I’m very impressed with spex 4 less

    I’m very impressed! They have set up the site, it so easy too set up, choose your glasses which are all laid out and priced, once you choose the pair you want, you up load your prescription and then you get your glasses between 5/10 days, they guarantee they’re glasses for 12 months,and you also get support if required, I find them so dependable, I highly recommend spex 4 less

    March 29, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Janette,

    Thank you for such a detailed and positive review.

    We’re really pleased you found the website easy to use and that the process of choosing your frames and uploading your prescription felt straightforward. Clear pricing and a simple step-by-step journey are exactly what we aim to provide.

    It’s great to know the delivery timeframe met your expectations and that the 12-month guarantee and ongoing support give you added confidence. Dependability is important to us, so your comments mean a great deal.

    We truly appreciate your recommendation — thank you for your support.

    Rated 5 out of 5 stars

    Been using Spex4less for many years

    Been using Spex4less for many years. Always reliable, helpful, sympathetic staff, good value.

    April 3, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi James,

    Thank you for your long-standing support.

    We’re delighted to hear you’ve been with us for many years and continue to find the service reliable and good value. Hearing that our team is helpful and understanding really means a lot.

    Your loyalty is genuinely appreciated — thank you again.

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