Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more
Company replied
I inadvertantly omitted my choice of logo color and was not happy with the resulting product. Spirit Shop immediately offered to replace the T-shirt. The process was easy and pleasant. I highly recomm... See more
Company replied
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more
Company replied
Company details
Written by the company
SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Contact info
1300 Rosa Parks Blvd., 48216, Detroit, United States
- customerservice@spiritshop.com
- www.spiritshop.com
4.4
Excellent
298 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looked even better in person
Looked even better in person! Order arrived fast. Very happy with purchase, I would definitely order from here again!
January 26, 2026
Unprompted review
Reply from Spirit Shop
Thank you for the feedback. We're thrilled to know you're happy with your order and we look forward to your future business!
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Looking for a unique gift for mom who…
Looking for a unique gift for mom who graduated HS in 1954. She’s my hero. She graduated a year early and left Avery County NC the day after she graduated HS at 17 to ride the train to Washington DC to work for the FBI. She loves the hoodie with her name Peggy Jo across the back.
December 25, 2025
Unprompted review
Reply from Spirit Shop
Thank you for sharing you're experience! We're happy to know you are satisfied with your order.
Fast customization
Such a quick turn around time. Love the ability to customize everything.
December 18, 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased and we appreciate you taking the time to leave a review!
Great experience! My order from Spirit Shop arrived in a…
My order from Spirit Shop arrived in a timely manner and the items (two high school logo polo shirts) were exactly as advertised.
February 1, 2026
Unprompted review
Reply from Spirit Shop
Thank you for shopping with Spirit Shop. We are so glad you're happy with your order!
grade school hoodie
My order was of great quality and came in delivery window time. will buy again. not sure about the date
December 10, 2025
Unprompted review
Reply from Spirit Shop
We're delighted to know you're happy with the quality and the delivery time! We look forward to your future business.
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Reply from Spirit Shop
Thank you for the 5-star review. We appreciate your business!
Arrived quickly and in great condition
Arrived quickly and in great condition
February 18, 2026
Unprompted review
Reply from Spirit Shop
We're glad you're happy with your order. Thank you for shopping with Spirit Shop.
I ordered 2 custom sweatshirts
I ordered 2 custom sweatshirts. They turned out really well. Very happy with how the order was handled. I put rush delivery on the order and it arrived in just a few days. More importantly, they arrived in time for the game on Friday.
November 15, 2025
Unprompted review
Reply from Spirit Shop
We're so glad you're happy with your purchase and that you were able to wear them to the game!
Just what I ordered
Just what I ordered, sizing was spot on and the ordered arrived quickly!
January 12, 2026
Unprompted review
Reply from Spirit Shop
We're delighted to hear you are happy with your order! We appreciate your business.
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Delivered on time and good quality
Delivered on time and good quality
February 11, 2026
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to leave a review and for shopping with Spirit Shop!
Great quality
Great quality! Exactly as described, my husband was very pleased with this as a gift.
December 18, 2025
Unprompted review
Reply from Spirit Shop
We're delighted to know he was happy with the gift! Thank you for taking the time to leave a review.
On time and items were exactly as shown
February 18, 2026
Unprompted review
Reply from Spirit Shop
We're happy to hear you're pleased with your purchase. Thank you for shopping with Spirit Shop.
Item came as expected with high quality…
Item came as expected with high quality printing and product.
January 8, 2026
Unprompted review
Reply from Spirit Shop
We're glad we met your expections and we appreciate your business!
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The yellow hoodie lost the first letter…
The yellow hoodie lost the first letter of Wheaton the first time my grandson wore the shirt. The rest of the letters on all of the shirts seem to be affixed well. Instead of saying Wheaton Christian Grammar School, the yellow hoodie now says heaton Christian Grammar School. All of the other letters have remained on the items in the wash.
February 9, 2026
Unprompted review
Reply from Spirit Shop
We're sorry to hear there was a problem with the print. Please contact our Customer Service Team at customerservice@spiritshop.com with your order details and we'll be happy to replace the item.
Soft comfortable sweatshirt
Fast shipping, soft comfortable sweatshirt. Logo has great colors and sweatshirt was high quality. Would definitely order again.
January 29, 2026
Unprompted review
Reply from Spirit Shop
Thank you for sharing your experience, we're glad you love the sweatshirt! We look forward to your future business.
My daughter absolutely loves the hoodie…
My daughter absolutely loves the hoodie I ordered. Best purchase ever
December 25, 2025
Unprompted review
Reply from Spirit Shop
We're so happy she loves the hoodie! Thank you for letting us know.
Great quality and speedy delivery
I ordered last minute Christmas gifts for my two boys (2 custom hoodies and a custom baseball backpack) and everything arrived on time! I was very pleased with the quality of the products and how quickly it was all made and delivered. Thank you!
December 15, 2025
Unprompted review
Reply from Spirit Shop
We're glad you're happy with the products and delivery time! Thank you for shopping with Spirit Shop.
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Shirt did not fit and you dont allow…
Shirt did not fit and you dont allow returns so I had to buy another shirt.
February 18, 2026
Unprompted review
Reply from Spirit Shop
We're sorry the item you purchased doesn't fit. We don't do exchanges since everything is printed on demand, but can offer a discount on a new size. If interested, please contact customerservice@spiritshop.com and we'll be happy to help.
I bought a sweatshirt and some of the…
I bought a sweatshirt and some of the stitching is coming out.It's almost like brand new
February 12, 2026
Unprompted review
Reply from Spirit Shop
We're sorry to hear you received a defective item. Please contact customerservice@spiritshop.com so we may assist you.
Pretty Good
Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and replaced the item very quickly. Overall a good experience, just a little bit better quality control would be a nice improvement.
February 1, 2026
Unprompted review
Reply from Spirit Shop
We're sorry you experience a couple of issues with your order and are happy they were resolved quickly. Please don't ever hesitate to reach out if something isn't to your liking. We're here to help!
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