Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more
Company replied
I inadvertantly omitted my choice of logo color and was not happy with the resulting product. Spirit Shop immediately offered to replace the T-shirt. The process was easy and pleasant. I highly recomm... See more
Company replied
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more
Company replied
Company details
Written by the company
SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Contact info
1300 Rosa Parks Blvd., 48216, Detroit, United States
- customerservice@spiritshop.com
- www.spiritshop.com
4.4
Excellent
302 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What can I say
What can I say? It arrived and I have my order which I am pleased with.
October 8, 2025
Unprompted review
Reply from Spirit Shop
We're so happy you're pleased with your purchase. Thank you for taking the time to leave a review. We appreciate it.
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Great quality and precision
I am always pleased with my Spirit Shop gear. Everything I have ordered has always been great quality and exactly what I ordered.
October 23, 2025
Unprompted review
Reply from Spirit Shop
We're so glad you're pleased! Thank you for shopping with Spirit Shop.
Order arrived box was opened
Order arrived box was opened, stained, printing has bubbles and creases , hats smashed, still havent received the return label
September 19, 2025
Unprompted review
Reply from Spirit Shop
We're so sorry to hear your package was damaged in transit. Please contact customerservice@spiritshop.com for assistance.
Was really easy to navigate and came…
Was really easy to navigate and came way faster than I expected
September 5, 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review and for sharing your experience!
Reply from Spirit Shop
We appreciate the 5-star review and are so glad you're pleased!
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Excellent quality
Item arrived quickly and is high quality. The website has a much larger selection and more options than our school has when they sell spirit wear. Will absolutely be ordering again!
October 1, 2025
Unprompted review
Reply from Spirit Shop
We're thrilled to hear you're happy with your purchase! We appreciate you sharing your experience and we look forward to your future business!
I thought that this item was going to…
I thought that this item was going to be a fleece, but it was really just a very thin windbreaker. I would really like to be able to return it since it was very expensive and was nothing like what I wanted plus, it’s nothing I will ever use.
October 21, 2025
Unprompted review
Reply from Spirit Shop
Unfortunately we don't take returns since everything is custom printed on demand. We can help with a replacement for another style at a discounted price. Please contact customerservice@spiritshop.com.
Great Shop!
Ordered what I wanted and the t-shirt came exactly how it was online. The size fit well. I was surprised that the company is in Detroit, Michigan. Part of my childhood my family lived there, so I wanted to support the business. I sent the link to my sister and she ordered two shirts. We loved them! We had received great compliments. Will order again in the future.
October 19, 2025
Unprompted review
Reply from Spirit Shop
Thank you so much for the lovely review and recommending us to your sister! We're so happy that you're pleased and we look forward to your future business!
Love my new custom spirit wear
It was easy to select and create my own spirit wear. The garments arrived in a timely fashion.
October 21, 2025
Unprompted review
Reply from Spirit Shop
We're delighted that you're happy with the ordering experience and your merchandise! Thank you for shopping with Spirit Shop.
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Love all the options!
October 7, 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review! We appreciate your business!
Love how easy it is to order and…
Love how easy it is to order and customize my child’s school uniforms. So many options and the shirts are comfortable and made well. Printing is great quality as well
October 3, 2025
Unprompted review
Reply from Spirit Shop
We're delighted to hear you're pleased with your purchase! Thank you for taking the time to leave a review. We appreciate it!
Order shipped fast and quality is great!
September 15, 2025
Unprompted review
Reply from Spirit Shop
We are so glad you're happy with your order! Thank you for the 5-star review!
The shirts and sweatshirt I ordered…
The shirts and sweatshirt I ordered look great and the quality is exceptional. I am really glad I ordered from you and will continue to shop with you and recommend you to others.
October 20, 2025
Unprompted review
Reply from Spirit Shop
We're thrilled to know that you're so pleased! Thank you for shopping with Spirit Shop and recommending to others! We appreciate it.
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I inadvertantly omitted my choice of…
I inadvertantly omitted my choice of logo color and was not happy with the resulting product. Spirit Shop immediately offered to replace the T-shirt. The process was easy and pleasant. I highly recommend this company's business practices, including ease of contacting live (and friendly) help.
October 17, 2025
Unprompted review
Reply from Spirit Shop
Thank you for sharing your experience! We appreciate your business.
Excellent craftsmanship!
Wonderful shirts! They were even better than expected. Excellent printing and perfect placement!
September 6, 2025
Unprompted review
Reply from Spirit Shop
We're happy to have exceeded expectations! Thank you for taking the time to let us know!
Awesome
Awesome! Jackets arrived quickly and exactly as ordered. The team loves them.
September 23, 2025
Unprompted review
Reply from Spirit Shop
We're so glad you're pleased! Thank you for shopping with Spirit Shop.
Womens Hoodie
Website was user friendly and logo options were varied and a nice amount of choices. Price was affordable. The neck hole and waist hole are not as stretchy as I prefer but sweatshirt is decent quality.
October 20, 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased and we appreciate the feedback on the hoodie. Thank you for taking the time to leave a review.
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Reply from Spirit Shop
We're glad that you're pleased with your purchase! Thank you for shopping with Spirit Shop.
I was pretty disappointed when my…
I was pretty disappointed when my package came because the color of the hoodie is much darker in person than advertised online. You can barely see the lettering.
October 4, 2025
Unprompted review
Reply from Spirit Shop
We're sorry you're disappointed. Color representation online can sometimes vary depending on computer monitor settings. We recommend not choosing garment and print colors that are the same or close in color. Please feel free to reach out to our customer service team and we'll be happy to make color recommendations prior to ordering.
Reply from Spirit Shop
Thank you for the 5-star review! We appreciate your business.
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