Spirit Shop Reviews 

302
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the extensive customization options available. Many are satisfied with their purchases, noting that items arrive exactly as ordered and look great. The product quality, including fabric and printing, is often described as high. Additionally, numerous customers commend the fast and timely delivery. However, some customers noted issues like receiving incorrect sizes, wrong items, or products with inaccurate colors or logos. Others experienced inconsistent quality, with logos detaching or poor fabric. Additionally, some reviewers faced delivery problems, including late, lost, or damaged packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Quality

Users describe positive interactions with quality, frequently praising the nice design and how products match... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that their items arrived... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting the ease of customization and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more

Company replied

Rated 5 out of 5 stars

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more

Company replied

Rated 5 out of 5 stars

I inadvertantly omitted my choice of logo color and was not happy with the resulting product. Spirit Shop immediately offered to replace the T-shirt. The process was easy and pleasant. I highly recomm... See more

Company replied

Rated 5 out of 5 stars

I had a good experience ordering a custom sweatshirt for my dad. I have never done this before. So, I crossed my fingers and hoped for the best on the color, size, and graphics. They got it right,... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store

Written by the company

SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(302)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cant go wrong

The material, the print , the brightness… EVERYTHING was perfect! Looking for matching hoodies now

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're so glad everything was perfect! Thank you for sharing your experience. We appreciate it!

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Rated 5 out of 5 stars

My jacket and sweatshirt are…

My jacket and sweatshirt are comfortable and fit to size!!! Love them both!

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for sharing and for shopping with Spirit Shop.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, good buying experience. Would purchase again from this company.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! We appreciate your business.

Rated 4 out of 5 stars

Great high quality product

Great high quality product. Wasn't available in my size (XL) so I had to buy a size larger.

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased and we appreciate your feedback.

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Rated 5 out of 5 stars

Ordering process was easy and our order…

Ordering process was easy and our order arrived when expected. We love the sweatshirts that we received.

September 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for shopping with Spirit Shop!

Rated 5 out of 5 stars

We are very impressed and happy with…

We are very impressed and happy with our sweatshirts and how quickly they were delivered. Thank you very much.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

You're very welcome. We're happy you're pleased with your purchase, and we appreciate your business!

Rated 5 out of 5 stars

Wonderful store

Wonderful store, very helpful customer service, and high-quality stuff.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you so much for the 5-star review and for sharing your experience!

Rated 5 out of 5 stars

Lots of options

Lots of options, good quality products

September 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! Thank you for taking the time to leave a review.

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Rated 5 out of 5 stars

Arrived on time.

September 23, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review and for shopping with Spirit Shop!

Rated 1 out of 5 stars

Delivery was prompt

Delivery was prompt. The item did not fit true to size.

October 10, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're sorry the item didn't fit as anticipated. While we don't take returns due to being printed on demand, we can offer a new size at a discount. Please contact customerservice@spiritshop.com if interested and our team will be happy to assist you.

Rated 4 out of 5 stars

I'm very happy with the jacket

I'm very happy with the jacket. Just wish you could have embroidered the school name. I would have been happy to pay more for it.

October 7, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Unfortunately we don't do embroidery, but we appreciate your feedback and are pleased to know you're happy with the jacket.

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Rated 5 out of 5 stars

My experience

The shipping time and quality was nothing less than amazing! I will certainly be ordering more in the future.

September 22, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review! We look forward to your future business!

Rated 5 out of 5 stars

Hoodie was exactly as pictured

Hoodie was exactly as pictured. Great quality. Fast shipping

October 15, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're so glad you're pleased! Thank you for shopping with Spirit Shop.

Rated 5 out of 5 stars

They had the size I needed…

They had the size I needed and I got the shirt in a reasonable timeframe.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're happy to hear you're pleased! Thank you for shopping with Spirit Shop.

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Rated 2 out of 5 stars

Was expecting better quality

I received the shirt quickly which was nice. However, the quality is not great. The stitching is already coming out and the logo looks ironed on. With shipping I believe I paid about $25. Not exactly what I was hoping for.

September 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're sorry to hear you receivede a defective product. Please contact customerservice@spiritshop.com with your order information and we will make it right.

Rated 5 out of 5 stars

Would Purchase Again

Great prices and good materials used for the clothing.

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to know you're pleased with your purchase! Thank you for taking the time to leave a review.

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