If I could give a zero rating, I would. I ordered replacement pedals for my stationary bike 6 weeks ago. According to the tracking information, my package has been held up at customs for more than two... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I Ordered a Shimano XT 12 speed chain Cn-m8100! It arrived after a week and instantly recognised it as a fake! Different colour case, no authenticity label, instructions blurred photo copy! Annoyed an... See more
I just deleted my bad review of this company. My order arrived this morning, although a bit late it was exactly what I was looking for. Thanks sport megastore.
Utter garbage. Do not sell products that match the description. Bought a yoga hammock which is so small it is impossible to actually construct this as any form of usable yoga swing! Customer service t... See more
Company details
Written by the company
Sport Megastore is a global marketplace that makes cross border shopping easy! At Sport Megastore you can buy from global retailers in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We hope you find what you’re looking for!
Contact info
United Kingdom
- www.sportmegastore.com
1.4
Bad
94 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad product delivered
Very bad product delivered; not at all as shown on the picture on the website.
The "Tung Anti Bird Netting" is very thin with very bad quality (breaks very easily) and nothing like the picture on the website.
December 3, 2025
Unprompted review
Reply from Sport Megastore (sportmegastore.com)
Hello,
Thankyou for your review,
I am sorry to hear this.
We have contacted you via TrustPilot to request more information regarding your order,
Once we have this information, we can help assist you with this issue.
Kind Regards,
Worst company ever
If I could give a zero rating, I would. I ordered replacement pedals for my stationary bike 6 weeks ago. According to the tracking information, my package has been held up at customs for more than two weeks. I've tried contacting the company to inquire about the product and potentially get a refund, but there is no contact information, and no matter which selection I choose on the inquiry form (the only way to raise a concern), I end up with a button that says, "enquiry resolved!" This company is nothing more than a huge scam. Avoid if you can - I wish I would have read all these reviews before ordering a product from them.
October 25, 2025
Unprompted review
Reply from Sport Megastore (sportmegastore.com)
Hello,
Thankyou for your review.
Im so sorry to hear this.
Our customer care team will be in contact to request some more information so we can try and assist you with this further.
If you can update your review with your order number we will be able to assist with your enquiry more efficiently.
Kind regards,
No product received after payment
Ordered a product on 28 July 2025 and yet to receive it
July 28, 2025
Unprompted review
Reply from Sport Megastore (sportmegastore.com)
Hello,
Thank you for your review.
I'm very sorry to hear this.
A member of our customer care team will be in touch with you shortly.
Kind regards,
Be careful
Be careful. If you need to return an item, they require you to return to an address in China and pay the postage yourself.
September 28, 2025
Unprompted review
Reply from Sport Megastore (sportmegastore.com)
Hello
Thank you for your review.
A member of our customer care team will be in touch shortly.
Kind regards.
Even one "star" is too much
Even one "star" is too much. Worst experience EVER. It was mentioned, delivery within 1-2 days. After six weeks the tracking ID, which I only received demand, showed me the return of the shipment to China. Did not get my money back until now...
May 7, 2025
Unprompted review
i ordered a bike screen for my ebike a…
i ordered a bike screen for my ebike a week and half ago when it said next day delivery it still isnt here this website is ass and its a scam ive asked them about my order and they gave no reply i wish i did my research before ordering DO NOT USE THIS WEBSITE
February 4, 2025
Unprompted review
Appalling scam
Appalling - wish I had done some research before I bought from them! I ordered a bike seat which, when it finally turned up was nothing like what was advertised and was a horrible cheap alternative. Total scam and can’t contact them. Am going to have to claim back from my credit card which is a total pain. DO NOT BUY FROM THIS SCAM COMPANY
December 30, 2024
Unprompted review
SCAMMM⚠️⚠️⚠️⚠️‼️‼️🚨🚨🚨
SCAMMM⚠️⚠️⚠️⚠️‼️‼️🚨🚨🚨
This website is a Scam.
The order never arrive
This website is fake is Just for scam the people
November 27, 2024
Unprompted review
Avoid avoid avoid
Avoid avoid avoid
Never arrived. Cannot contact anyone. Surprise that businesses like this are even allowed to continue operating.
November 26, 2024
Unprompted review
Scam!!!
Scam!!!! You pay and they say it is deliverd!!!! Never arrived. And they want you to make an account to know where is your package. Don't do that and don't agree with there terms!!!!!!!!!! Bad people
September 21, 2024
Unprompted review
I was totally misled re delivery as it…
I was totally misled re delivery as it said delivery would be 2-3 days then I get an email saying it would be 10-14 days and was coming from china! Also Spirts megastore is a company owned by Frugo! If I had known this I would never have ordered from it! I have tried to cancel the order for a refund but they refuse saying it’s on way
June 8, 2024
Unprompted review
I did not get what I ordered
I did not get what I ordered. imposible to get in contact with anyone or to get a refound.
March 29, 2024
Unprompted review
Utter garbage
Utter garbage. Do not sell products that match the description. Bought a yoga hammock which is so small it is impossible to actually construct this as any form of usable yoga swing! Customer service terrible just insisting they sell to the description. A description and it being impossible to use for the purpose are two entirely different things. Don't use this company - ripoff merchants.
May 5, 2024
Unprompted review
FAKE Shimano XT 12 speed chain…
I Ordered a Shimano XT 12 speed chain Cn-m8100! It arrived after a week and instantly recognised it as a fake! Different colour case, no authenticity label, instructions blurred photo copy! Annoyed and angry!!! Emailed them straight away with photos and what I knew, Fruugo who handles the payment! Fruugo gave me a refund within 12 hours and said they’ll investigate as they don’t tolerate this! Hopefully not, please be aware peeps
March 18, 2024
Unprompted review
Beware
Beware - they withdraw money from your account before you have completed the checkout! Now I have to chase down a refund for a purchase that I never even made!
February 24, 2024
Unprompted review
The ordered protector arrived on time
The ordered protector arrived on time. product consistent with the description.
February 15, 2024
Unprompted review
Impossible to locate my package
No one can locate my package. I have now wasted about three hours trying to get it delivered, running to post offices, writing e-mails. Never again.
January 27, 2024
Unprompted review
Delivery never arrived and no chance to…
Delivery never arrived and no chance to get in contact with sportmegatore or with Fruugo.
It`s a real fake!!!!!!!
January 3, 2024
Unprompted review
I have been fooled express delivery…
I have been fooled express delivery nearly one month later the product is in China. I think together with billions of other products
December 4, 2023
Unprompted review
Scam !! Avoid !!
Purchased what was advertised as a shock doctor mouthguard - low grade non brand mouthguard arrived direct from China ….. this must be illegal ???
November 27, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.