I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
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Review summary
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Reviews shaping this summary
Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more
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Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... See more
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Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and help... See more
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Company details
About Stellisons Electrical
Written by the company
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Reply from Stellisons Electrical
Thank-you so much for your 5-star review.
Easy to deal with
March 22, 2026
Reply from Stellisons Electrical
Thank-you so much for your 5-star review.
Great advice on all the products and…
Great advice on all the products and very helpful service.
March 21, 2026
Reply from Stellisons Electrical
Thank-you so much for your 5-star review.
Very helpful
Very helpful, fast delivery excellent installation service , would recommend stellisons.
March 21, 2026
Reply from Stellisons Electrical
Thank-you so much for your 5-star review.
Reply from Stellisons Electrical
Thank you for your fantastic 5-star review.
Took too long between purchase and…
Took too long between purchase and delivery.Dispute over installation of cooker twice.Cooker had a chip when delivered and inside settings were not fixed properly.
March 18, 2026
Reply from Stellisons Electrical
We are truly sorry for the delivery delay, the installation issues, and the damage to your cooker. This isn't the standard we aim for. Please contact us on 01268 638055 so we can discuss further.
Excellent customer service.
March 17, 2026
Reply from Stellisons Electrical
Thank you for your fantastic 5-star review.
Five star service from start to finish
Engaged Stellisons to look at purchasing all my kitchen appliances as part of our new kitchen refit and spoke with Tony from the Hornchurch branch who was very helpful and knowledgeable in making sure we purchased the right appliances to suit the new kitchen. He was able to offer us the same if not better brands and models than those being offered by the actual kitchen companies we were looking to potentially use as well as offer a very competitive price. I was kept completely up to date with the status of my order and offered a delivery date which suited my requirements around the kitchen installation date.
Again the delivery went smoothly with good communication on the day pre arrival and the delivery team placed the appliances exactly where i needed them in my garage for temp storage ready for the kitchen fitters.
Unfortunately when it came to installing the induction hob it was found to be damaged so i called up Stellisons straight away and again spoke with Tony who promptly asked me to send pictures of the damaged item so he could begin the process to get a replacement sent out ASAP. He was honest enough to inform me I might have a 2-3 week wait but within an hour he called me back to advise he had a spare unit in stock and would be able to get it sent out to us. I reported the defective item on the Friday afternoon and had the replacement by the Monday morning.
All in all a great experience even with the slight blip of the induction hob and i would definitely use Stellisons again in the future and would not hesitate to recommend them for there professional service as well as there very knowledgeable staff who were friendly and not pushy in trying to offer me products I did not need but listened to what I required.
March 13, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you so much for the 5-star review! We’re thrilled to hear Tony at our Hornchurch branch provided such a smooth experience. While we’re sorry the induction hob arrived damaged, we're glad Tony could resolve it so quickly for you. Enjoy your new kitchen, and we look forward to seeing you again.
Efficient and polite
March 12, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review
Reply from Stellisons Electrical
Thank you so much for your kind words, and fantastic 5-star review
Very helpful & efficient
March 12, 2026
Reply from Stellisons Electrical
Thank you so much for your kind words, and fantastic 5-star review
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Good prices and great service
March 8, 2026
Reply from Stellisons Electrical
Thank you so much for your kind words, and fantastic 5-star review
Great service at the kitchen centre
Great service at the kitchen centre, swift delivery and a friendly and tidy service fron the delivery team. Very good, thank you.
March 12, 2026
Reply from Stellisons Electrical
Thanks for the great feedback! We’re so glad you enjoyed the swift delivery and that our team kept things tidy for you. We'll be sure to pass your kind words on to them.
Excellent customer service
Excellent customer service. Great information about products and really good communication
March 13, 2026
Reply from Stellisons Electrical
Thanks so much for the review, We're thrilled to hear you found the product info helpful and enjoyed the service. We really appreciate the support.
Excellent advice from people who know what they are talking about.
Friendly, helpful staff, who knew what they were talking about and gave good advice. They were also competitive on price.
March 13, 2026
Reply from Stellisons Electrical
Thanks for the kind words, It’s great to know you found our team’s advice helpful and were happy with our pricing. We really appreciate the support.
Experienced staff in local store to…
Experienced staff in local store to advise, prompt delivery and installation was quick and friendly. Gentlemen took care with delivery and clearly explained use of new appliance .,
March 13, 2026
Reply from Stellisons Electrical
Thanks for the fantastic review.
We’re glad our team could help with expert advice and that the delivery and installation went so smoothly. We’ll be sure to tell the guys they did a great job.
Sourcing and sorting. Great staff who understood what I…
Great staff who understood what I needed and arranged delivery to suit. Very good service.
March 13, 2026
Reply from Stellisons Electrical
Thanks for the lovely feedback. We’re so glad the team could get everything sorted and find a delivery time that worked perfectly for you.
Reply from Stellisons Electrical
Thanks. We’re so glad we could make things easy and efficient for you
Great professional service from Daniel
Great professional service from Daniel.
His knowledge and expertise helped us in making our purchase.
March 11, 2026
Unprompted review
Reply from Stellisons Electrical
Thanks for the feedback,We're so glad Daniel’s expertise helped you find exactly what you needed. We'll be sure to share your kind words with him.
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