Stilo&Stile Reviews 

10,032
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,815 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive and diverse selection of high-quality products, including specialty items and writing instruments. People frequently highlight the fast and efficient delivery, noting that items arrive securely packed and in perfect condition. The company's service is often described as exceptional, with many appreciating the helpful staff and smooth ordering process. However, some customers noted occasional communication issues or delays. A few people mentioned not receiving email notifications for order confirmation or shipping, and others experienced processing delays or difficulties modifying an order.

What people talk about most

Product

Customers had positive experiences with product, praising the excellent and extensive selection of fountain... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as dependable, excellent,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the products and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

I love Stilo&Stile. They have so many beautiful items for people who love fountain pens, inks and writing. Valentina helped me secure my dream pen when a small restock was expected to arrive. She was... See more

Rated 5 out of 5 stars

Ordering was straight forward and helpful; this was a pre order and thus was offered a discount; got my fountain pen within the stated time frame. It was packed perfectly and thus received in top cond... See more

Rated 5 out of 5 stars

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(10,032)

2,819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. I bought a presale and I got it home on the very same sale day. I loved buying in this shop. Things were very well protected. Will definitely buy again.

July 3, 2026
Rated 5 out of 5 stars

Top Notch Experience

I had an outstanding experience with Stilo&Stile and am absolutely delighted with my new Leonardo Momento Zero Grande 2.0 fountain pen.

From the very beginning, Valentina provided exceptional customer service. She patiently answered all of my questions, accommodated my requests, and ensured that I felt confident throughout the purchasing process. Her responsiveness, professionalism, and genuine willingness to help made a lasting impression.

Valentina truly embodies what it means to go above and beyond for a customer. In today’s world, that level of care and dedication is rare, and it made this purchase even more special.

As for the pen itself, the Leonardo Momento Zero Grande 2.0 is stunning. The craftsmanship, attention to detail, and writing experience exceeded my expectations. Receiving such a beautiful pen was made even better by the outstanding support I received from the Stilo&Stile team.

Thank you, Valentina, for your exceptional service and for making this a wonderful experience. I highly recommend Stilo&Stile to anyone looking for quality fountain pens backed by truly remarkable customer care.

July 2, 2026
Rated 5 out of 5 stars

Fast shipping and a great experience!

The time from completing my order until I had my pen in hand was amazing. The shipping was faster than other stores located here in the United States. I would highly recommend Stilo & Stile to anyone!

June 8, 2026

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