The Stow Brothers  Reviews 

345
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and always ready to answer any questions promptly. Many consumers highlight the smooth moving process, praising the professional guidance and constant communication provided throughout property purchases and sales. Some people were dissatisfied with communication delays and administrative issues experienced during complex property transactions. Reviewers occasionally noted difficulties getting timely updates or proper responses from the support teams when trying to resolve urgent property matters. A few buyers mentioned feeling frustrated when dealing with unexpected waiting times and a lack of urgency from certain team members.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as exceptional, professional,... See more

Service

Reviewers highlight positive aspects of service, praising the professional, efficient, and friendly support... See more

Customer service

Customers report widespread satisfaction and positive experiences with customer service, highlighting... See more

Response time

Consumers find response times to be extremely positive, praising the team for being quick to respond and... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had two viewings booked with Jessica (Chingford/Highams Park) area. The estate agent, provided us with excellent experience, she answered all the property specific questions, demonstrating high level... See more

Rated 5 out of 5 stars

Ryan and Tanika were absolutely excellent throughout the entire process. They kept me fully up to date, were very professional, and always stayed in touch. The tenancy was progressed quickly and smo... See more

Rated 5 out of 5 stars

We have always had an excellent experience and service from our property manager, Hanna. She regularly calls to check in and responds to issues swiftly and effectively. This is in contrast to any othe... See more

Rated 5 out of 5 stars

Would definitely recommend Stow Brothers! The whole process felt streamlined and simple. Holly Chambers helped my friend and I with our recent move and she made the whole experience as easy and stress... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

“We keep things authentic. We act on our promises and make sure our clients are kept informed every step of the way.” We’ve grown up around East London, as a business and as people. This is a place packed with colour and character, constantly evolving and always full of surprises (good ones, that is). We keep our ears to the ground, so we are tuned in to property trends and know exactly what’s happening in our neighbourhoods.


Contact info


4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(345)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently sold our property with Stow…

We recently sold our property with Stow Brothers and would highly recommend them to anyone looking to sell their home. We have been incredibly impressed with the dedication and support we received throughout the entire process.
We have been blown away by Victoria, our sales advisor, who has been available 24/7 to answer all our questions and help problem solve all the hurdles we faced. Her level of support truly went above and beyond, and we are so grateful for all of her hard work and dedication. She was absolutely incredible.
It made such a difference having someone we could call to discuss issues and work through solutions together, rather than feeling like we were dealing with everything alone. As we were in the middle of the chain, communication was vital, and Victoria worked tirelessly to keep information flowing between all parties. She regularly chased solicitors, kept everyone informed, and helped ensure everything stayed on track.
It was an absolute pleasure working with her.
Another thing we really appreciated was that whenever we called the office, someone always answered the phone. It may sound like a small thing, but during what can often be a stressful process, having immediate support and reassurance was incredibly important.
Every time we visited the Stow Brothers office, we were welcomed warmly by the whole team. The atmosphere was always friendly and professional, and everyone made us feel comfortable and valued.
Thank you again to Victoria and the entire Stow Brothers team for all your support throughout our sale and purchase!

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Great service from beginning to end

Great service from beginning to end. We were kept up to date every step of the way and our sales progressor chased other parties on our behalf without us having to chase her! Very professional, efficient and friendly service, no hesitation in recommending the Walthamstow branch.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Hayley Tiley

Hayley Tiley was absolutely instrumental in helping me complete my first home purchase. She was always available, incredibly organised, and consistently kept me updated throughout the process. Hayley went above and beyond in chasing solicitors and ensuring everything moved along smoothly. Her knowledge, professionalism, and support made what could have been a very stressful experience so much easier. I couldn’t recommend her highly enough for anyone buying their first home.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ryan and the staff at Stow Brothers…

Ryan and the staff at Stow Brothers were fantastic throughout our search for a new flat. They were easy to contact, very clear and helpful in how they managed our viewings, negotiations and subsequent accepted offer on our flat. Everything was done efficiently with little hassle. We are delighted with our new place!

Michael

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

From the very beginning

From the very beginning, they were professional, dedicated, and genuinely committed to securing the right tenant. Their communication throughout the entire process was exceptional — always keeping me informed, answering questions promptly, and making everything feel smooth and stress-free.

What really stood out was their work ethic and attention to detail. They went above and beyond, showing real care and determination to achieve the best outcome possible. Their knowledge of the local market, professionalism, and friendly approach gave me complete confidence every step of the way.

Tanika and Kevin worked wholeheartedly and tirelessly, handling everything efficiently while maintaining a personal touch that is rare to find. They made what could have been a stressful process feel straightforward and well-managed.

I would highly recommend Tanika Joseph and Kevin Lam to anyone looking for trustworthy, hardworking, and highly capable estate agents in Walthamstow. A real credit to The Stow Brothers — thank you both for your excellent service!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Darcie is fantastic!!!

Darcie is fantastic! If only there were more agents out there like her. She’s friendly approachable whilst professional. She made a very stressful property search much calmer

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

We bought a house through Stow Brothers…

We bought a house through Stow Brothers and the sales progression team were great. Claudia in particular was helpful, communicative and tried to support us as best as she could with a pretty challenging solicitor!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Even though my flat sale was a nightmare 7.5 month ordeal, the folks at Stow Bros Hackney were excellent throughout. They consistently kept me in the loop, were responsive and fought my corner. Shoutout to Lachlan and Claudia for finally getting it over the line!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great job!

Great job!! Firstly Ryan Goullée , thank you for keeping me updated regarding tenant issue. Ryan Silvia does a great job keeping me up to speed. Thanks for great service.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Dhurata is incredibly quick to respond

Dhurata is incredibly quick to respond, professional, and always very helpful. Every interaction has been smooth, efficient, and friendly.Above and beyond to provide support and make sure everything is handled properly. Highly recommended!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ryan Goullée

Ryan supported us brilliantly with our move. Fantastic communication, always available to answer any questions. The process was quick and smooth and would highly recommend him to anyone looking for a property.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service overall

Excellent service overall. I landed a rental agreement for one of their advertised flats, and service was wonderful throughout every step of the process. Even requested to have a second viewing of the flat, and they were very accommodating. Ryan Goullee was the agent assigned to us, he was super helpful, and responded to queries promptly. Highly recommended.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Silvia from the Walthamstow office was amazing throughout the whole process.
She really understood what I was looking for and quickly arranged a same day viewing for the flat I ended up getting. She was knowledgeable, accommodating, professional and supportive throughout.

Thank you again — I’d highly recommend her!

May 11, 2026
Unprompted review

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