Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... See more
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I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more
Great customer service. Good product. Easy home delivery when size not in shop.
Company details
About Superdry - Nottingham
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
3, Victoria Market, NG1 3QN, Nottingham, United Kingdom
- 01159 412272
4.6
Excellent
252 reviews
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Good quality product
Good quality product, very helpful staff in the shop and prompt delivery - what more could you want
June 13, 2025
The shop was nice and tidy and the…
The shop was nice and tidy and the staff were very friendly
June 19, 2025
Friendly helpful staff and a very good quality raincoat
Friendly helpful staff and a very good quality raincoat when I needed it. Even used my blue light card for 10% off
June 10, 2025
Casual shirt.
I was looking for a casual everyday shirt. The range on offer was excellent and also they take Blue Light Card which made for a good value purchase.
May 31, 2025
Easy to order
Easy to order, up to date delivery steps, straight forward collection
Good quality clothing & accurate sizing, very happy 😊
May 16, 2025
Great service by the staff very helpful…
Great service by the staff very helpful and friendly, and product good quality and excellent price.
March 26, 2025
Superdry jacket is everlasting and…
Superdry jacket is everlasting and keeps you warm always.. great clothes super clothes
February 5, 2025
Superdry Sports Jacket Women
Good quality jacket. Delivery on time. Happy with the purchase.
January 12, 2025
Helpful assistants.
December 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really helpful staff super shopping…
Really helpful staff super shopping experience 5*
December 8, 2024
Reply from Superdry - Nottingham
Hello,
Thank you for your kind words!
We're thrilled to hear you had a great shopping experience. Our team strives to provide excellent customer service, and we're happy to know we achieved that for you.
We hope you have a fantastic Christmas,
Superdry
Reply from Superdry - Nottingham
Hello,
Thank you for your 5-star review!
We're thrilled to hear that your order arrived on time and met your expectations. We strive to provide our customers with a positive experience, and your feedback is appreciated.
We hope you have a lovely Christmas,
Superdry
Reply from Superdry - Nottingham
Hi,
Thank you for your kind words!
We're so glad you enjoyed your experience and found our clothing to be of good quality. We strive to provide excellent customer service and appreciate your feedback.
We hope to see you again soon,
Superdry
I bought a dress and did nor have time…
I bought a dress and did nor have time to try it on and found it was the wrong size. The store made it very easy to exchange, great service
December 3, 2024
Reply from Superdry - Nottingham
Hello,
We appreciate you taking the time to share your experience.
We're glad to hear that our store made the exchange process easy for you. We strive to provide excellent customer service and are happy to know that we met your expectations.
Thank you for the review,
Superdry
It was a great customer service.
November 23, 2024
Staff was friendly and helpful
Staff was friendly and helpful
Coat is amazing
Thank you superdry for supporting blue light discounts
November 25, 2024
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