Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... See more
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I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more
Great customer service. Good product. Easy home delivery when size not in shop.
Company details
About Superdry - Nottingham
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
3, Victoria Market, NG1 3QN, Nottingham, United Kingdom
- 01159 412272
4.6
Excellent
252 reviews
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Being helped and served by Alannah,
Being helped and served by Alannah,
very good customer service skills..
unlike some other members off staff a couple of weeks prior....
so Alannah keep up the good work!
November 9, 2024
Reply from Superdry - Nottingham
Hi Mauritia,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great sales staff
In this last week, I have bought items in both the Derby and Nottingham stores. I received great service from the sales staff, so helpful and so happy with the quality of the clothes
October 30, 2024
Reply from Superdry - Nottingham
Hello,
We appreciate you taking the time to review your recent
shopping experience at our Derby and Nottingham stores.
We always do our best to give our customers a positive experience, so we are delighted with your great comments.
Thanks so much for shopping with us!
Superdry Team
Great quality products and excellent…
Great quality products and excellent customer service.
October 1, 2024
T-shirt purchase for gift.
The choice of products was good. The staff were friendly and helpful
September 21, 2024
Reply from Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
High quality little expensive on time…
High quality little expensive on time delivered
September 4, 2024
Reply from Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Girl on the checkout extra helpfull
Girl on the checkout extra helpful, I was going to buy 1 pair of slides as couldn't find size in another colour. she checked for me said they had 1 pair and went to look and found them for me. Very helpful.
August 31, 2024
Brilliant service
Brilliant service. Absolutely fantastic embroidery on back of jacket.
Sales assistant was great.
August 15, 2024
I like shopping at superdry store its…
I like shopping at superdry store its more convenient and more a affordable price for stuff and the jacket is worth the price
August 11, 2024
No quibble return of bikini I bought.
August 16, 2024
Great clothes
Great clothes, sporty , practical and pretty. Linen shirts for my other half, great colours and super cut .
July 30, 2024
Reply from Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Rapid customer care via email and…
Rapid customer care via email and considerate and helpful staff in store. Spent more than planned. Great quality men’s garments . Thank you
July 25, 2024
The attitude of the lady was so bad
The attitude of the lady was so bad, her customer service needs to be trained honestly. She doesn’t have customer service at all.
July 11, 2024
Warm and professional staff.
Member of staff was personable and professional. I asked for discount through a work based scheme which he acknowledged and applied. Other retailers aren't so good at it.
July 2, 2024
Reply from Superdry - Nottingham
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
I wasn’t sure 100% about buying the…
I wasn’t sure 100% about buying the dress but when it came I absolutely loved it
June 10, 2024
Reply from Superdry - Nottingham
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so it's great to hear you're happy with your new purchase.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
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