Ordered two wireless connected smoke alarms but received two ordinary smoke alarms. Phoned the company and a few days later received the proper alarms.
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Review summary
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Brilliant service with full updates on progress of order. Dispatched same day and delivered the next. Order was very well packaged and contained exactly what we ordered. Site was easy to navigate so f... See more
Company replied
They had the right product available at a competitive price for me. The ordering process was straightforward and delivery very rapid although I was in no great rush for the delivery. Will use them aga... See more
Company replied
Although Superlecdirect.com made a mistake with my order, they immediately rectified once I’d informed them. The item in question could’ve easily put in the the normal post, but it was couriered to m... See more
Company replied
Company details
Written by the company
Superlec Direct is one of the UK's leading online electrical product distributors with over 35 years in the industry. Apart from our vast range of installation accessories we offer the UK's largest stock of cables, in particular all SWA cables. We also offer top quality branded electrical products such as home security systems to wiring accessories at consistently competitive prices.
Contact info
1 Barton Road, Riverside Park, TS2 1RX, Middlesbrough, United Kingdom
- 01642266013
- sales@superlecdirect.com
- www.superlecdirect.com
4.2
Great
14K reviews
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Excellent communication
Excellent communication. When some items where out of stock and would be for some time, I got a phone call to ask do I want to wait or cancel those items. Refund was next day for those items.
June 9, 2026
Reply from Superlec Direct
We're so glad to hear about your positive experience with our communication and service. We always aim to keep our customers informed and appreciate your understanding. Thank you for your review!
Reply from Superlec Direct
Thank you!
Order 34m of armoured cable and got 34m…
Order 34m of armoured cable and got 34m of armoured cable pretty quick👍
June 11, 2026
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
We appreciate your positive review!
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
We are so glad to hear you had a fantastic experience from ordering to delivery. Thanks for the five-star review!
Excellent support and service provided and a good product
The delivery was very prompt. Advice given when I called was most helpful. Competitive price and the quality of the cable was very good.
June 11, 2026
Reply from Superlec Direct
Thanks for the five-star review!
Delivery service is bad
Delivery service is bad , no tracking details and when called customer response was rude and bad
June 11, 2026
Products were easy to order and arrived…
Products were easy to order and arrived quickly as described
June 9, 2026
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
Thanks for the five-star review!
Prompt delivery, competitive price
Xpelair bathroom extract fan - Prompt delivery, good price, as advertised. All fine.
June 10, 2026
Reply from Superlec Direct
We are so pleased to hear you are happy with your fan and our service!
superlec direct, my "go to" supplier
superlec direct, just what a good internet company should be. Quick delivery, very competetive prices and trouble free ordering.
products arrive well packaged, and they use a reliable courier for delivery.
From my experience of ordering from them many times, it appears that the products they sell are all from reputable manufacturers and of good quality.
June 10, 2026
Reply from Superlec Direct
We're so glad to hear you consistently have such a positive experience with our service, competitive pricing, and product quality. Thank you for your wonderful feedback!
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
Thanks for the five-star review!
Best value with quick delivery
June 10, 2026
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
We appreciate your five-star review! We are glad you enjoyed our service.
You didn't send the right item you…
You didn't send the right item you asked for a photo and could not send it
June 10, 2026
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