Swimbooker logo
Visit website

Swimbooker Reviews 2,078

•
TrustScore 5 out of 5

4.8

Fishing Pond
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... See more

Company replied

Rated 5 out of 5 stars

100% grate service easy to use fantastic customer service and very very helpful in helping you and thay call you back. All the times ive book up my fishing have never had a problem and feel safe usei... See more

Rated 5 out of 5 stars

Always great to get to the lake but even better when you can dive into the nitty gritty before you get there. Swimbooker platform allows you to see what’s what and some lakes have a fly through t... See more

Company replied

Rated 5 out of 5 stars

Contacted swimbooker support. Was was met with a really speedy reply. My problem was resolved super fast. Really happy with the customer support I received from Tamsin H.

Company details

  1. Fishing Pond
  2. Fishing Charter
  3. Fishing Club
  4. Fishing Store
  5. Online Marketplace
  6. Outdoor Activity Organiser

Written by the company

Book fishing at over 400+ lakes around the UK & abroad with no additional booking fees! Download our mobile app (IOS/Android) to upload your catch reports, favourite lakes and much more!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

I made a call waited 30 seconds no…

I made a call waited 30 seconds no answer thought I’ll try again in a few minutes within another 30 seconds I was rang back by swimbooker who then sorted out my issue professionally promptly and found the experience very satisfying

February 4, 2026
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review Steven! Great to hear we could swiftly deal with your issue 😁

Advertisement
Advertisement
Rated 5 out of 5 stars

Wonderful booking platform

Wonderful booking platform, takes the stress out of booking up for a session or a get away. Best out there by a long shot

July 17, 2025
Unprompted review
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review Adam! 😁

Rated 5 out of 5 stars

Always great to get to the lake but…

Always great to get to the lake but even better when you can dive into the nitty gritty before you get there.
Swimbooker platform allows you to see what’s what and some lakes have a fly through to see it all.
Interacting with the app couldn’t be easier. Very self intuitive.
If you do have issues, AJ is generally around to help you out. Andy is also very helpful

January 15, 2026
Unprompted review
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review Ian! 😁

Advertisement
Rated 3 out of 5 stars

My problem was not resolved.

January 11, 2026
Swimbooker logo

Reply from Swimbooker

Sorry to hear we couldn't solve your problem this time! If you still require assistance, please don't hesitate to get in touch with our support team! 😁

Rated 5 out of 5 stars

The lady was very understanding and…

The lady was very understanding and extremely helpful,I messed up the booking and she helped sort it quickly and with no fuss.she is a credit to swimbooker.thanks again.tamsin.

January 7, 2026
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review Janet! 😁

Rated 5 out of 5 stars

Excellent service

Excellent service
The app and support are brilliant and loads of lakes to choose from with great descriptions

January 2, 2026
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review George! 😁

Advertisement
Rated 5 out of 5 stars

Booking was straightforward

Booking was straightforward, but I made an error with my reservation. I called, and the team called me back within 10 minutes, solving the problem. Their service was excellent, and I highly recommend them.

December 27, 2025
Unprompted review
Swimbooker logo

Reply from Swimbooker

Thanks for the 5* review Scott! 😁

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look