Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... See more
Company replied
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100% grate service easy to use fantastic customer service and very very helpful in helping you and thay call you back. All the times ive book up my fishing have never had a problem and feel safe usei... See more
Always great to get to the lake but even better when you can dive into the nitty gritty before you get there. Swimbooker platform allows you to see what’s what and some lakes have a fly through t... See more
Company replied
Contacted swimbooker support. Was was met with a really speedy reply. My problem was resolved super fast. Really happy with the customer support I received from Tamsin H.
Company details
Written by the company
Book fishing at over 400+ lakes around the UK & abroad with no additional booking fees! Download our mobile app (IOS/Android) to upload your catch reports, favourite lakes and much more!
Contact info
United Kingdom
- 0208 194 9396
- info@swimbooker.com
- www.swimbooker.com
4.8
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courteous, efficient and rapid.
I received an automated reply virtually instantly, but more impressive was the speed of the manual response and the subsequent efficient and timely attendance to my request.
Courteous, efficient and rapid.
December 22, 2025
Reply from Swimbooker
Thanks for the 5* review Bristan! 😁
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Really helpful, will use again
Really helpful, good communication, was able to change my booking & added me to a new booking no issues at all.
December 16, 2025
Reply from Swimbooker
Thanks for the 5* review Db! 😁
Reply from Swimbooker
Thanks for the 5* review Karen! 😁
Swimbooker have been most helpful every…
Swimbooker have been most helpful every step of the way i had a few questions about accommodation and
Rules answered all my queries nothing was to much trouble a pleasure to deal with highly recommend them
December 10, 2025
Reply from Swimbooker
Thanks for the 5* review Martin! Glad to hear we could help 😁
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Easy to navigate and use the app.
Easy to navigate and use the app.
Lots of fantastic in depth stuff on there.
October 30, 2025
Reply from Swimbooker
Thanks for the 5* review Terry! 😁
Easy to find your pond.
Easy to find your pond.
Great information with video and picture details.
Best site for carp anglers
October 27, 2025
Reply from Swimbooker
Thanks for the 5* review William! 😁
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The bailiff was very helpful with…
The bailiff was very helpful with setting up my son and his friend. they came a bit under prepared but the bailiff sorted them out. all though they didnt catch anything they learnt a lot.
The only bad thing I have to say is that a differnt email has to be entered for each person fishing, is there a reason why when one adult is bringing 2 children?
October 26, 2025
Reply from Swimbooker
Thanks for taking the time to leave a review Toby! 😁
Reply from Swimbooker
Thanks for the 5* review! 😁
Easiest booking platform on the net
Easy system to book through I made a mistake on booking a trip so phoned and spoke to the team with thin 10 minutes I had a call back and the issue was resolved couldn’t recommend enough
October 25, 2025
Reply from Swimbooker
Thanks for the 5* review Matt! 😁
Reply from Swimbooker
Thanks for the 5* review Matthew! 😁
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Easy to use and lots to choose from
October 27, 2025
Reply from Swimbooker
Thanks for the 5* review Tim! 😁
Booking was easy
Booking was easy
Can’t write a review on the lake yet as I’m not going until the end of May
October 22, 2025
Reply from Swimbooker
Thanks for the 5* review David! 😁
Reply from Swimbooker
Thanks for the 5* review Steve! 😁
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The ease of making a booking.
The ease of making a booking.
Website easy to navigate and full of useful information
October 21, 2025
Reply from Swimbooker
Thanks for the 5* review Alan! 😁
Reply from Swimbooker
Thanks for taking the time to leave a review Gary! 😁
Very easy to book
Very easy to book, great website that gives you all the information you need about the lake prior to getting there. Plenty of details.
Well done 👍
October 17, 2025
Reply from Swimbooker
Thanks for the 5* review John! 😁
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