Sytner Group Reviews 

As soon as I drove into the service area I was welcomed and my car was taken away for the planned tasks. As I had booked a sit and wait appointment the use of the waiting area was very comfortable with drinks and snacks available. The planned work was completed as expected and I was kept up to date on progress. An excellent visit to the service centre.

Great and friendly staff. Service was very quick and to high standards

The staff were very professional, from the friendly welcome from Becky, to striking a deal with Jack and Joe. This is my forth Mini from this garage, and there is a reason I travel to get to this garage.
Great customer service is paramount.

Great customer service, friendly staff from entering the showroom to leaving. Lovely atmosphere and a pleasure choosing my new car, Harvey was really helpful and did everything he could to keep my custom without being pushy.

Sam and Arunas could not have been more helpful. Buying an RS6 is a great experience made even better with the great service we received.

Sam did a fantastic job in being open and honest about our car buying experience.
Thankyou Sam.

This was my first time at sytner meridian and it was a pleasure to bring my car here check in for my work to be done was achieved through their fast lane facility which was brilliant and I had regular online updates of my cars progress as well as phone updates from very helpful staff even when I picked my car up it had been washed and the final transaction was a smooth process, 5 stars sytner a professional service from start to finish

I am constantly recovering vehicles to your reading Audi dealership where I have found that the only service advisor who understands the meaning of service is Liam.
Unlike most of your other service team members he always has a smile and welcoming manner and goes that extra bit to assist you and own the problem you have.
As an ex service manager myself who was responsible for the royal household Vauxhall vehicles I would have been extremely proud to have had him as part of my service reception team.
I would certainly recommend him for service advisor of the month should you be looking to recognise a staff member.

First time taking my car in for a routine service at Sytner and I was really impressed with the customer facing team, particularly Natasha who was so friendly and helpful and went the extra mile to ensure my vehicle was ready in good time.

There are comfortable waiting room facilities and a tracking link so you can see the progress of your vehicle. Free refreshments, wifi and power points so I could use the time to work .

I even received a short video of the vehicle health check so I could see for myself what was being recommended and why.

Really positive experience all round.

We have had car serviced regularly here and have always been treated well . Until last visit no loan car unavailable but they had plenty for everyone else ? Oh well not end of world
We had problems with sun roof after this the service . Sun roof was overhauled by them . Fault Sun roof some plastic guide broke cause img sun roof to Drop and scratch roof . After the car was dropped off and fixed we were told sunroof made a slight noise . On shutting well it does Not happy . Also the sun roof also makes noise when opening and the blind does not retract but hangs down from ceiling area
After spending £1500 on works and getting this result it’s not 1st class it’s more like. 2 tear. Service . Reception staff were great . Workman ship poor .

Becky is just amazing. Professional, knowledgeable and so accommodating. Say no more.

I love my Mini Cooper and have been coming back to Sytner Tring for 16 Years, even though I don't live locally anymore. Staff always very helpful and go the extra mile.

Asif was excellent throughout explaining all the details.
VIP service from Asif and team.

Always had a very good service from all the team at BMW Sytner, shout out to Musa and Jake especially. The tracking facility I have not seen before and that’s a really good development from the last time I used their services. The only gripe is the outrageous service costs which is why I don’t tend to use them. 1st ‘simple’ service with 5-6L oil changed, 2 filters and 1-1.5 hours of technician time and £400 later!! I had it serviced there as an engine drivetrain message come up and needed that sorted properly. Great customer service, great team but high service costs.

Your tel services for customers trying to
Ring in, is not good for customer relations.

JASON WAS VERY HELPFUL !!
CREDIT TO THE TEAM AND ESPECIALLY JASON!!

Friendly end to end service, excellent!

Great service as always