TadiBrothers Reviews 

3,676
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing detailed product recommendations, professional guidance, and exceptionally patient support during purchases. Consumers also deeply appreciate the overall high quality of the equipment, noting that the robust systems are exceptionally well engineered and specifically designed to support straightforward installation. However, some people mentioned communication hurdles, such as encountering rude staff members or experiencing unresponsive service teams when trying to resolve issues. Additionally, a few reviewers reported frustrating experiences with incorrect or defective items, noting that they had to cover return shipping costs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and deep... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are exceptionally... See more

Product

Customers report great satisfaction with the product and overall purchasing experience. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service, describing representatives as polite, knowledgeable, and... See more

Order

People report high satisfaction with the ordering experience, praising the helpful guidance and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeff was very knowledgeable about the equipment and helped steer me in the right direction of what kit I needed for my application. Very pleasant experience, nice to know you can still talk to somebo... See more

Rated 5 out of 5 stars

After my first purchase over 12 years ago was a positive experience. Speaking with Rose was very informative and answered all my questions. Very patient and detailed. Very professional and knowledg... See more

Rated 5 out of 5 stars

Hiring quality tech support such as Sherwin goes a long way in today's tech driven economy. I purchased multiple 360 wired camera systems with the back up sensor kits. The warranty provided as well... See more

Rated 5 out of 5 stars

Jeffery was professional and helpful. His friendly attitude and pleasant demeanor was refreshing. He really seemed to know all about his products. We would shop here again.


Company details

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About TadiBrothers

Written by the company

TadiBrothers | We Back You Up

For over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.

Why TadiBrothers
✅ 20+ years in the fleet safety game
✅ Trusted by FedEx, Penske, and major utility & construction fleets
✅ Rugged, IP69K-rated gear built for tough conditions
✅ U.S.-based tech support with real engineers on the line
✅ Systems that grow with you—future-proof and flexible
✅ Straightforward pricing—no surprises, no gimmicks

What We Do
🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type
🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more
🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a week

Our Promise
Everything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.

📍 Proudly based in Southern California, serving drivers and fleets across the globe.
📞 Always here when you need us: 866-966-5550

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(3,676)

564 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

The customer service team has been very helpful in resolving any issues I had with 2 different systems - they were able to diagnose and fix any problems. You can talk to Gabriel directly on the phone to handle any more complicated issues and he will do his best to resolve them so you are happy with the product.

April 15, 2026
Rated 5 out of 5 stars

Great servuce

Jeffery was professional and helpful. His friendly attitude and pleasant demeanor was refreshing. He really seemed to know all about his products. We would shop here again.

April 15, 2026
Rated 5 out of 5 stars

I needed to replace an outdated backup…

I needed to replace an outdated backup camera on the RV I bought. John answered all my questions promptly and helped me find the best wireless system for my rig. John answered all the questions I had regarding installation, how the system works and how to utilize the system John was very helpful.

April 13, 2026
Rated 5 out of 5 stars

Quick, professional, technical help response!

Quick response back when notified of a problem! Gabe gave me the two options to correct the problem. Then further explained the pros & cons of both options! By switching to the digital system,which will simply the installation process and greatly reduce the labor costs! Thank you for your professional input!

April 10, 2026
Rated 5 out of 5 stars

Tadi Brothers is very knowledgeable about their products.

Gabriel with Tadi Brothers was kind enough to spend 30 minutes helping to diagnose a problem I was having with proximity sensors and also helped me to understand some limitations of a camera system that wasn't working very well, even though these cameras were a competitor's system. I very much appreciated Gabriel's insights and look forward to doing more business with Tadi Brothers.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

After purchase customer service

I had some difficulty with my installer. Lost packaging and mounting screws. I called Tadi Bros and talked to a rep named Paul. She was extremely helpful and understanding and addressed all my needs. The manual and missing hardware is being shipped. Great customer service.

April 9, 2026
Rated 5 out of 5 stars

After conflicting advice over several…

After conflicting advice over several phone conversations, Gabriel saved the day & used his knowledge of the camera systems to design a fix for my truck/trailer needs. I am very appreciative of the customer service he gave me.

April 9, 2026
Rated 5 out of 5 stars

Customer service was great

Customer service was great! Jeff helped me out finding the right product and getting me a discount in the process. I will update the review once I receive the monitor. Hopefully it lives up to my expectations.

April 6, 2026
Rated 5 out of 5 stars

I talked to Gabe

I talked to Gabe, he was very helpful and was able to guide me in the right direction. We have an old Voyager system that we are up grading.
Don

April 3, 2026

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