Tanishq Reviews 

451
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally welcoming, highly knowledgeable, and always ready to help during their visits. Many people are also very happy with the incredible product variety, beautiful jewelry designs, and overall comfortable shopping atmosphere. Some reviewers were not happy with the online services, reporting slow responses, poor after-sale assistance, and frustrating difficulties with product exchanges. Consumers also pointed out occasional delivery delays and administrative issues when trying to resolve concerns through customer care. A few shoppers noted that dealing with certain support teams felt unhelpful and lacked proper transparency.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their polite, helpful, and... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. While many reviewers... See more

Product

Consumers find product quality and designs to be generally satisfying, with reliable gold purity and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly, polite, and helpful staff... See more

Customer service

People report ambiguous experiences with customer service. Some consumers praise the polite staff, pleasant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(451)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tanishq Diaries...

In a Nutshell...
Exemplary Collection!!! Exemplary Staff!!! Exemplary Customer Service!!!
I visited The Lokhandwala store a couple of days back as I had to Redeem My points in one of their schemes called Rivaah Golden Advantage...
I not only got that done to My Advantage but, also came back with A Great discount added due to the ongoing scheme on Purchases for The Month of May...
The Staff is very Competent, Knowledgeable, Patient and Polite...
A Special Shout out to Chandni, Tina, Gauri, Meenakshi, Rajiv(Cashier), Mrinal( Karigar Dada)..
Also Gratitude for Celebrating My Birthday with A Delightful Cake!!!

May 29, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Their making charges are too high and…

Their making charges are too high and if we buy digital gold is waste to buy through this app . It will show compare to market very high. While selling also it will show compare to market very low. I have experienced trust issues also

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Must visit shop!!

This is the best shop ever for purchase. Especially Jyothi mam really helped us for finding best collection and gave personalized experience.Dxc counter dimond Check process was the unique experience which other shop do not have. And today was my mom's birthday and they celebrated in very grand and spectacular way . And Dxc counter is for checking dimond purity. Alok sir taught abt the purity which I see frequently see in reels.Definately worth of buying jwells over here to make ur day special.

May 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

It was good experience with tanishq…

It was good experience with tanishq shipra mall gzb branch. All staff were very humble and polite, specially Ms Priya gupta. She was too good and her behavior was awesome her convencing skill was truly mindblowing. Thanku priya for ur kind efforts.

April 25, 2026
Unprompted review
Rated 4 out of 5 stars

It was a great experience

It was a great experience. I have been associated with Ambernath branch since last year. I have purchased bracelet, chain, diamond se and diamond earrings alongwith 3 policies. Mrs Varsha Gaikwad has always been very cordial supportive and helped me choose the best. Other staff members are also cooperative.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Tanishq is a very good jewellery…

Tanishq is a very good jewellery store,.. it's product is really quality and attractive product,...staff specially saismita panda is a good staft , her behaviour and hospitality is really amazing,... Thanks tanishq

April 23, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Discrmiation

I will not go to the store anymore. They support anti India and anti sanatam Dharam religion

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I got a ring online and returned due to…

I got a ring online and returned due to sizing issue. Used the return service provided by company. To date I have been trying to contact online via email, chat phone all possible ways and they have not refunded the money. I have proof of all my correspondence and no one has ever responded. Please be careful whe purchasing esp online

August 4, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Tanishq Golden Harvest Scheme

Tanishq Golden Harvest Scheme — read before you join.

They collect 10 months of payments online. Convenient for them. But when maturity comes, the benefit (the whole point of the scheme) can only be redeemed by physically visiting a store. No online booking, no exceptions.

Couldn't visit? Benefit forfeited. They return your principal and keep the incentive.

This is deliberate friction. They design the inconvenience so customers forfeit. Everything is buried in T&Cs, so technically legal. But the intent is clear.

Saved you a year of your money being locked up for nothing.

April 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience with Tanishq Borivali…

My experience with Tanishq Borivali store was wonderful. Want to give a mention about Tanishq executive Mr. Deepak Jha being extremely patient and knowledgeable. He is very knowledgeable when it comes to diamonds and explained everything with a lot of detail. Thank you to Mr. Deepak Jha.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Very much dissatisfied

Very much dissatisfied. Under the gold scheme. Customer is forced to buy higher value of gold than what is accumlated. Even for a difference of 1 milligram customer has to make purchase for more gold exceeding the qty. Although customer is ready to forgo this qty. No where mentioned in policy when issued.

March 14, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look