Tanishq Reviews 

452
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers consistently had a great experience with this company. Customers frequently praise the store staff for being exceptionally welcoming, polite, and consistently helpful throughout their jewelry shopping visits. Consumers also appreciate the wide variety of beautiful product designs, reliable gold purity, and the attentive, personalized assistance provided by sales representatives. However, some reviewers were not happy with poor customer service, misleading delivery status, and overall response times that felt quite slow during interactions. Some people additionally noted frustrating experiences involving unexpected product defects, lack of accountability, and difficulties encountered when trying to exchange items at the store.

What people talk about most

Staff

People report positive experiences with staff, highlighting that sales executives are very friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising staff members for being... See more

Product

Reviewers mention ambiguous feedback about product variety and quality. While many consumers praise the... See more

User experience

Clients share positive opinions on user experience, highlighting friendly, polite, and helpful staff members... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reporting starkly contrasting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

452 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(452)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always had a great experience in…

I always had a great experience in Tanishq Bangalore Electronic city .Diamond varieties are more compare to gold but designs arre good .And Rashmi is very helpful through out the whole process like showing jewellery to till billing .

March 10, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Tanishq Satara road

Tanishq Satara road
today 8th March while entering we asked to wait for 5/10 minutes, after waiting too long no were attending and customers came afterward were attended
just now came out from store.
no customer executive were having attention or checking who came first to serve them first
too bad experience
with regular customer it’s not at all good behaviour

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

We visited Tanishq shop in Oberio Mall…

We visited Tanishq shop in Oberio Mall in Goregoan Mumbai on 6th of February 2026 and was attended by Muskan.She was very friendly and polite. My Wife asked her questions and she answered all politely.
We bought some jewellery and told her that we will be back the next day .
We visited on 7th of February and was again attended by Muskan. This time my Wife wanted to exchange the old jewellery and in return buy new jewellery.
Muskan explained everything regarding the old jewellery. My Wife bought some new jewellery.
Muskan was very professional and went through the process of selling the old jewellery .All the time she was very polite,helpful and friendly.
The organisation needs staff like Muskan who make Customers feel comfortable and welcome.
Thank you Muskan for all your help and advice.

February 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am satisfied your service

I am satisfied your service. Collection supera irundhuchu,and kokila staff friendly nadandhukittanga engakufa time spend panni jwells ellam kattanunga finally experience was super

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Today I went to tanishq boisar store…

Today I went to tanishq boisar store super experience with subendhu bag dada with melting old gold ..and kirti upadhyay she guide me for choosing superb collection ..thank you so much boisar tanishq team for this lovely experience

February 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The total attention given by staff

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece.
They both were patient and knowledgeable. I exchanged my old gold for diamond pendant set and diamond earrings.
Staff and service 💯

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Warning

Warning: Do not buy any gold plan from here — they are scammers.

When you go back and ask for a gold coin as per your gold plan amount, they refuse. Instead, they force you to buy jewellery, or they tell you to wait until the plan is fully completed.

They also claim that after 320 days, the Bangalore branch will send the gold to your home, but there is no proper confirmation or transparency.

This is misleading and not what they promise at the time of selling the plan. Please be very careful before investing.

January 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had Ms Azhageshwari to assist me on…

I had Ms Azhageshwari to assist me on gold purchase at Tanishq Iyyappanthangal branch and it was an amazing experience with her. She was very polite, courteous, patient and enthusiastic to take us through the several collections of the store. I am grateful to Ms Azhageshwari for the lovely items I purchased and highly recommend Tanishq for purchases in future too for anyone who is in need of unique collections with absolute value for money☺️

January 18, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Worst and most fraudulent app!

Worst and most fraudulent app!
I placed my order on 8th October 2025, but the order was never delivered. Still, the app marked the order as delivered, which is completely wrong. I contacted customer support multiple times, but no proper response and no refund till now.

Today is 13th January 2026, and I am still waiting for my refund. This is totally unacceptable. Very poor service, misleading delivery status, and zero customer support. Please don’t trust this app.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

I was lured into a scheme (gold…

I was lured into a scheme (gold harvest) which was going well until the 11th month. I had to move out of India and hence i could not be physically present to get the gold purchased at the store in india. I struggled to get my money back. I was promised that i was eligible for return of the interest of money that had accumulated on my gold harvest savings, but now i am being told it would only be returned when i am physically in India. This is a cheating strategy where a customer is not being paid back the money and promise that tanishq had promised.
I will never shop with tanishq ever and have been left cheated without the intrest component returned to me.

January 9, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look