TartyBikes Reviews 

815
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent customer service! The best place for your trials bikes needs, whether is be purchasing, guidance, support or looking for a specific item! Tartybikes I’ll put my trust in every time. A plea... See more

Rated 5 out of 5 stars

TartyBikes have the best trials bicycle components, and their service after payment is top notch. I ordered a handlebar this time and I was wondering how it was going to survive the oversea trip. Tart... See more

Rated 5 out of 5 stars

Top draw help yet again! Needing spokes to build up a unusual hub and rim combos. Not something that's a obvious or something that is popular so needed help with calculating the spoke length which the... See more

Rated 5 out of 5 stars

I had an issue with a bike that I purchased from Tarty Bikes that fell within its warranty period. After sending a pic of the problem to Ben, he immediately sent me a replacement part free of ch... See more

Company details

  1. Bicycle Store

Information provided by various external sources

TartyBikes is the world's leading online trials bike shop with a huge selection of trials bike products available including Onza, Monty, Koxx, Try-All, Echo, ZOO, Yaabaa and many other trials bike brands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

815 reviews

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5.0

All reviews

(815)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, as ever!

I ordered fairly late in the day, but the guys at TartyBikes were quick to help out, made sure I got what I needed and posted it off the same day. It arrived first thing next morning, and got me back up and riding again super quickly.

February 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Excellent sales support and very reasonable international shipping rates - rare to find these days. Thanks Tarty Bikes team!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t fault it

The website is really user friendly and well set up. I ordered my parts and received them in a couple of days which is crazy fast for the Isle of Man.

March 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Great prices & service

Competitive pricing on bikes & parts. Quick and informative processing at each step. Packaging of the bike & parts was amazing for taking such a long trip to the US. Tarty gives a great overall experience that shows why they the world leader for bike trials retailers.

February 20, 2023
Unprompted review
Rated 1 out of 5 stars

I'd been looking forward to getting the…

I'd been looking forward to getting the new jitsie varial race for over a year. It looked really good with great upgrades from the last model. Unfortunately I've only been able to use the bike properly a couple of times since Christmas. I don't have much time to ride and buying this new bike I was hoping to have a bike I could just jump on and ride. The rear brake hasn't been right from the start, I was told it came contaminated and was sent new brake pads.this did help for a ride then back to having no rear brakes. I've had to strip the whole brake down to decontaminate again and still no luck. Hoping to get it fixed soon. I'm gutted and furious I've spent all this money on a bike I can't use. Wishing I'd got a crewkerz now. Starting to give up on riding.

January 1, 2023
Unprompted review
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Reply from TartyBikes

Hi David.

I am sorry to hear you are still having some issues with your brake. As you mentioned in your review, you got in touch with us to advise that the rear brake was not performing as expected. During that conversation, we suspected the brake pads may have become contaminated, and offered to send some free of charge, which we did. Since sending these pads, we have not had any contact from yourself to advise that the problem is ongoing, and as such, believe the matter to be resolved. If you are still having trouble with the brake, please contact us directly either by phone or email, and we will be more than happy to assist you and resolve this matter.

Kind regards
Charlie

Rated 5 out of 5 stars

TartyBikes has the trashzen book.

They had the item I wanted; they were the first to have it; it was exactly as described; all costs were spelled out accurately; (international) shipping was quick and they kept me updated with progress of the item from their door to mine.

January 18, 2023
Unprompted review
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Rated 5 out of 5 stars

The best online shop for trials parts

The best online shop for trials parts, staff really know their stuff and a wide selection with reasonable pricing
Have phoned with queries and they are very helpful and enthusiastic about the products, I would not hesitate to recommend and will be using again !

January 13, 2023
Unprompted review
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Reply from TartyBikes

Thanks for the great review! It's great to hear you found our service helpful. We're always happy to speak to customers and help with any questions they may have.

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Rated 5 out of 5 stars

Very happy

We received everything as ordered and everything was perfect! You guys are awesome thanks again.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

TartyBikes employees are founts of knowledge

I value the expertise of TartyBikes employees. I've always had good advice and been pleased with my purchases. In this case, Ben was especially helpful in tracking down a second rim, which I received in an expedited manner. Now if my wheel building skills weren't quite so rusty, and if I wasn't so cheap that I tried to reuse spokes and nipples...

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Quick fast shipping to Toronto, Canada

First time shopping and I have to say the transaction was smooth. Shipping was quick to Canada for only an extra few dollars; it was well worth it. Adding Tarty Bikes to my list of Online Bike retailers. Cheers!

December 18, 2022
Unprompted review
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Reply from TartyBikes

Thanks for the great review, Jovey! It's great to see another happy Canadian customer :-)

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