TeamViewer Reviews 124,413

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 11,876 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the product invaluable and easy to use, appreciating its stable connection and intuitive interface for remote support. People frequently use it to assist family and friends with computer issues, highlighting its effectiveness for personal use and the convenience of not having to be physically present. The application is praised for its smooth operation across various devices and operating systems, making remote access feel simple and stress-free. However, some customers also noted issues with the website, experiencing difficulties with login after reinstallation and problems with links not working. Additionally, a few users reported problems with the latest version, such as laggy connections, errors, and difficulties with unattended access, impacting their operations.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use, simple setup process,... See more

Application

Reviewers mention positive feedback about the app, with many praising its effectiveness for remote... See more

Product

Customers had positive experiences with the product, finding it to be a great tool for helping others and for... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of use, navigation, and... See more

Service

Customers consistently note positive experiences with service, describing it as wonderful, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After 20 years of service our company used TeamViewer for our remote support of our clients for the last 10+ years we were open. TeamViewer was a rock star and provided reliable and secure access meet... See more

Company replied

Rated 5 out of 5 stars

I've been using Team Viewer for years with my parents who are in their 80s. I can remote into their computer from my home and help them with any number of computer-related issues. Team Viewer has save... See more

Company replied

Rated 5 out of 5 stars

Quick connections between my several computers. Easy access makes life easier. Stable operation; I can be connected to another computer all day without any problems. Easily create a list of computers,... See more

Company replied

Rated 5 out of 5 stars

invaluable and so easy to use A fantastic tool for personal use. It makes connecting to my devices feel simple and stress-free. The connection is stable, and the interface is very intuitive. Thank... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124K reviews

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Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi wolfram jenne,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

excellent aplication

excellent aplication

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi DVRSEVERX,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Very useful to help out family members…

Very useful to help out family members manage the complexities of internet, applications etc. thank you for being there an for allowing free access for personal use 🙏

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi sabs wills,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

i help a friend.

i help a friend.. something easy, save time!

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi All PC Solutions,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

Free, safe and fast.

free for personal use, fast, secure. 10/10

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi Mustafa,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello FSC,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Karen Klein,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 2 out of 5 stars

Beware of there automatic renewal

As a company we have been a Teamviewer business customer for over 10 years, we made a switch to a different platform for functional reasons, and Teamviewer made it very difficult to cancel, for one be aware they have automatic renewal baked in to the contract, with no easy way of turning it off, you have to call an 800 number to a digital receptionist, and be stuck on hold for 10+ minutes. Tried cancelling through the account manager who then instructed to call the 800 number, which then fell short of there 28 day cancellation period which they are extremally! rigid on. Teamviewer as a product is fantastic never had any issues with the product itself, but there account management and subscription management is extremely lagging behind the competition, not being able to turn of auto renewal via a Web UI in 2026 is not acceptable, and Auto renewal should never be automatically on and included in a contract. For this reason, I cannot recommend Teamviewer to anyone, they fall short in the simplest area of subscription management.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best free remote desktop software

I would like to express my sincere gratitude for keeping TeamViewer free for personal use. I have been using it for years to help my friends who struggle with computers. It was especially lifesaving during the Covid pandemic, as it allowed me to support them remotely when we couldn't meet in person. Thank you for such an amazing and reliable tool.

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi RajkoB,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

useful

useful and handy

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi Ryan,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

good to use

good to use
was inexperanancd at first now its good

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi Jochem Spieker,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 4 out of 5 stars

Why not custom password option.

Why not custom password option. password which is used in another system for start session, password which is visible below the User Id. which is refreshable but not manually editable.

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hello Devraj,

Thank you for your review.

However, we would need more information to understand which password you´re referring to

We have a dedicated place where you can share more details about your case with our experts and other TeamViewer users.

This is our TeamViewer Community https://community.teamviewer.com.

We hope to see you there.

Thank you in advance.

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars

Awesome

Easy to connect

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi Shakil,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi UK,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 1 out of 5 stars

cant use mouse and keyboard

cant use mouse and keyboard
bad experimetn

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hello Leon,

Sorry to hear that you could not use the mouse and keyboard and that your experience was not smooth. We understand how frustrating this can be during a remote connection.

As this behavior can have different causes depending on the setup, we invite you to share more details in the TeamViewer Community, where our experts and other users can help you look into it: https://community.teamviewer.com

We hope to see you there.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

Great app

One of the best giving so much features for non commercial use

June 3, 2026
TeamViewer logo

Reply from TeamViewer

Hi Jay Kumar Mariappan,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Shawna Bradford,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

I love how easy i can do everything i…

I love how easy i can do everything i need to do on my pc at home from the road and the best thing is that i can switch through all my monitors with ease

May 31, 2026
TeamViewer logo

Reply from TeamViewer

Hi Carlos,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

It worked perfect

It worked perfect. Easy to connect and very well setup.

June 2, 2026
TeamViewer logo

Reply from TeamViewer

Hello JoeFL,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

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