Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Aragon House, MK43 0EQ, Cranfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bowling and darts was fun but the pizza was awful

Reply from Tenpin
Took the grand children and had a complete blast. Thanks to all the staff at Perdiswell, Worcester, you were amazing 🤩

Reply from Tenpin

Reply from Tenpin

Reply from Tenpin
Nice and easy to book, quick check in. Lane ready , plenty to do after the game finished.

Reply from Tenpin
The staff were very helpful and pleasant. It was our first time bowling and were well looked after and everything was explained clearly

Reply from Tenpin
Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too.
Deducted one star as the keypad didn't work so had to visit reception twice who advised it was frozen and this often happens when busy so he had to add names manually, kids wanted to do bowling pic and couldn't.
Overall an enjoyable visit and will return.

Reply from Tenpin

Reply from Tenpin
Great time had by all. We took our grandsons for bowling which was excellent. We had a drink in the bar and then onto the arcade. The use of the loaded card was much easier plus you could load any tickets won onto it. All staff were most helpful and by booking online the process was very smooth to get to our lane.

Reply from Tenpin
Everything was fine except the fact that charging isnt allowed. I mean, why is there even an electric socket if people canbt charge when their phone is dead

Reply from Tenpin
We enjoyed our two games of bowls,drinks and treats was enjoyable,staff was helpful,we had a little problem,we had brought our tickets we had won and we was unable to use them,but we had a fun afternoon

Reply from Tenpin
The toilets are brand new but absolutely stank ... your barstaff need geeing up , at one point five behind the bar nobody serving ...

Reply from Tenpin
The burger was so dry it was like sandpaper. No sauces added or sachets.
Was placed
With a family with an autistic child who was 'kicking off' & screaming.
Why would you place a group of 4 adults with this family????
The whole experience was ruined by this child's outbursts - support needs. We couldn't be given a alternative lane.
I went for a 'last outing' with my son before he leaves for army training.
We were all glad to leave.
I appreciate you can't predict additional needs children's behaviour but u can place people better.
My support needs were not met. I went in anxious emotional & teary . Then came out angry & agitated pissed off my memory was ruined.

Reply from Tenpin
You need way more staff doing drink and food

Reply from Tenpin
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.

Reply from Tenpin
Very helpful staff. We booked karaoke and the screen in room 1 froze which couldn't be rectified but they were polite and moved us to room 2. The new layout is great. We will be back (£50/hr is a LOT for 2 people but we're grateful there isn't a stipulated 4 or more like everywhere else in York). If it were cheaper we'd go a few times a week! :)

Reply from Tenpin
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.