Terravision Reviews 

5,050
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Easy to book, easy to get registred, professionel staff and driver. Passengers who occupied a seat with lugage were promtly corrected, so all could have a seat.

Rated 5 out of 5 stars

I used the Terrarvision in Rome heading back to the airport. The staff at the terminal were very helpful and patient. I made payment on the day of travel and travelled with Terravision to the air... See more

Rated 5 out of 5 stars

Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when... See more

Rated 1 out of 5 stars

Horrible experience and one horrible person working for then at 6 am Monday 10.8 termini Fiumicino Trainline app is not connected to terravision so they start telling u that is another app , and if... See more

Company details

  1. Transportation Service
  2. Airport Shuttle Service

About Terravision

Written by the company

Low-Cost, High-Value Airport transfers!

We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.



Our Loyalty Reward program:

We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (1 = 1 point). By registering on our site you will automatically access our reward system.

N° of points Your Reward
25 points 5% discount
50 points 10% discount
80 points 15% discount
100 points 25% discount

Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.

FAQs - Frequently Asked Questions:

Is the ticket valid for the booked ride only? click here
Can I modify the date/time of travel? click here
The name on the ticket is different from the one of the passenger, is this a problem? click here
Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here


Terravision Airport transfers: frequent, efficient, convenient

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(5,050)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service
After multiple reviews and a lot of emails, still no response and action!They think they don't have to follow legal rules.
Very bad customer service!

Your response to my previous review is exactly where things go wrong. Legal regulations take precedence over your own terms and conditions. But you are ignoring that!!!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

Professionalism, efficiency, comfort
Comprehensive customer care
Excellent service offering great value for money
Highly recommended

July 26, 2026
Rated 1 out of 5 stars

I lost something on the Bus and…

I lost something on the Bus and contacted them per Email..it says they take about 3-5 days to answer. 10 days later i still wait for them to answer if they found my personal item :(. Just tell me if you found it or not????

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great transport

Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when you get on.

July 27, 2026
Rated 5 out of 5 stars

A reliable company

I always book with Terravision when I need to go to or from the airport to Rome. I've never had anyproblem. Always on time.

July 25, 2026

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