Easy to book, easy to get registred, professionel staff and driver. Passengers who occupied a seat with lugage were promtly corrected, so all could have a seat.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used the Terrarvision in Rome heading back to the airport. The staff at the terminal were very helpful and patient. I made payment on the day of travel and travelled with Terravision to the air... See more
Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when... See more
Horrible experience and one horrible person working for then at 6 am Monday 10.8 termini Fiumicino Trainline app is not connected to terravision so they start telling u that is another app , and if... See more
Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bus was on time and comfortable
The bus was on time and comfortable, A/C perfect and seats too
First thing it was 2 hours delay and…
First thing it was 2 hours delay and I have lost the train I had which I already payed ,secondly we stopped for a break in the motorway ,the driver not even said to us we have a break and how much time .
Good experience
Easy to book. Flexible. On time. What else could I say, good experience overall.
Very useful travel car
Terrible customer service
Terrible customer service
After multiple reviews and a lot of emails, still no response and action!They think they don't have to follow legal rules.
Very bad customer service!
Your response to my previous review is exactly where things go wrong. Legal regulations take precedence over your own terms and conditions. But you are ignoring that!!!
Professionalism
Professionalism, efficiency, comfort
Comprehensive customer care
Excellent service offering great value for money
Highly recommended
I lost something on the Bus and…
I lost something on the Bus and contacted them per Email..it says they take about 3-5 days to answer. 10 days later i still wait for them to answer if they found my personal item :(. Just tell me if you found it or not????
Great transport
Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when you get on.
Comfortable and on time
The bus was comfortable and clean. It departed on time and the journey was quite enjoyable. Also, the staff was helpful.
Alessandro was so kid for us
Alessandro was so kid for us, we was a little late but he wait for as and he speak all road.
Very good service
A reliable company
I always book with Terravision when I need to go to or from the airport to Rome. I've never had anyproblem. Always on time.
Easy booking online for a good price
Easy booking online for a good price, bus was perfectly on time and the staff both on board and down was very kind!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








