No nonsense, reasonably straight forward in using savings account. Notified when interest rates change. New accounts relatively easy to set up and rates, whilst not the highest, are competitive on the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am not sure of the gentleman’s name that I spoke to this evening, Scottish I believe! However, he supported me through my query end to end and provided me with direct assistance that answered my que... See more
Minimal automated phone prompts before speaking to a real person. The call was answered within 20 seconds. The representative listened carefully to the issue and suggested an amicable solution. All do... See more
Excellent customer service from the Tesco Bank Credit Card team. The staff member I spoke to was friendly, helpful, and professional. They resolved my query quickly and explained everything clearly. T... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
54K reviews
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The personnel I spoke with was very…
The personnel I spoke with was very polite, friendly in discussions and knowledgeable
July 22, 2026
The issues identified by Tesco Bank as fraudulent activity
The issues identified by Tesco bank and resolved by them
July 22, 2026
disingenuous loan offers that even with…
disingenuous loan offers that even with a perfect Experian score (1250/1250) it gives me an inflated % instead of what was on the advert. very Poor TESCOBANK.
July 22, 2026
Absolutely brilliant and easy to use
July 22, 2026
Very harsh decision to decline my…
Very harsh decision to decline my application and for impacting my credit score with hard search
July 22, 2026
For the love of me i dont know how…
For the love of me i dont know how tesco bank declined my application.i have 4 houses to my name and all paid for,ample money in my bank acc,iv investments worth a fair few pounds.iv all my xars worth 170k and all paid for.love to know what ud have to do.i actually applied just to see and i would get it and shocked at respince and actually laughed in a funny way.well i was amazed as me knowing me iv had numerous loans much more and never in my lifetime failed on any of them
July 22, 2026
Unfortunately Tesco bank will not let…
Unfortunately Tesco bank will not let me log into their Tesco Banking app after getting an upgraded phone. Call handler was proffesional and helpful, but their web site needs massive improvements just comes up after going through all the steps to say they can’t do this right now
July 22, 2026
Staff are very helpful
July 22, 2026
I was given the information but I was…
I was given the information but I was not helped with completing the form that needed to be completed.
July 20, 2026
Excellent customer service
The kindness of the person who answered my call and dealt with my request at a difficult time for me
July 22, 2026
Easy to use.
July 22, 2026
Waiting 24 hrs to receive a loan I was…
Waiting 24 hrs to receive a loan I was passed for was disgusting. It should be within 30 mins.
July 22, 2026
Wanted a small loan from Tesco Bank…
Wanted a small loan from Tesco Bank having had two previously.
Declined !
Never missed a payment on any loan,mortgage,car or Credit card ....have a near perfect credit rating,own our home outright,both in full time employment !
No reason given .
Never again .
July 22, 2026
Easy online to open online saver…
Easy online to open online saver account texts sent by tesco and great interest reate
July 22, 2026
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