Blindz Reviews 

I ordered blinds in September and paid a deposit; I waited several weeks and heard nothing about a fitting date. When I contacted Blindz I was advised they have changed suppliers and cannot provide the dark faux wood blind I had chosen. I had a second visit and they brought other samples, but none were suitable and I was assured I could have a refund. After 6 phone calls and an email requesting my money back; to date they have still not sent my refund.

Martin was excellent - great customer service - to really helpful when fitting!

We had good service received from the Blindz company .
Staff was helpful too. Thanks

I experienced efficiency and a professional service from these guys.
Don’t hesitate - you wont regret it .

I have had a fantastic experience with "Blindz". Every single person I encountered was friendly and helpful. The young chap in Bury was great. He booked the initial measurement, which took place exactly as arranged. Paul, who measured the job and showed us the samples couldn`t have been more pleasant. Finally, Martin the gentleman who fitted the Blinds was professional, efficient and most of all, an absolute pleasure to meet!

Had blinds installed, great. But I accidentally damaged one of them and emailed Blindz twice to see what could be done. No response. Been 2-3 weeks

I DO NOT recommend this company, it was a nightmare from start to finish. Somebody came out to quote and measure for my Dad. He paid a deposit and a couple of weeks later they came to fit them except they were at least 1 ft too short. Okay mistakes get made! By this time he had paid in full. The same guy then came back to remeasure Another week or so later they came to be fitted except they didn’t bring the fittings they only brought the blinds. He then waited another whole day for somebody to turn up despite me chasing and nobody turned up. He eventually got them fitted and I asked numerous times for some kind of compensation for my Dad having to stay in and miss appointments on numerous occasions but to no avail. I was told “ we don’t give refunds or compensation “

In the middle of all this I stupidly decided to get a quote. They were particularly expensive so I said no I then received a text message to say that I could get 20% off and they will be ready within a week , it actually took over five weeks with lots of chasing and lack of empathy or any kind of customer service from the office. I rang one day and was told they would get back to me within an hour. I heard nothing. I then rang the following day and asked to speak to a manager who never seem to be on site!! The girl in the office was particularly dismissive and rude about what happened during this whole process to myself and my dad. She also said when I said I had a text message saying they would be fitted within a week, we don’t send text messages. So I sent a screenshot of the text message. However don’t bother emailing them because they never respond. The quality of the blinds are okay. However my Dads blinds don’t close properly. The only one saving grace during this whole process was Lewis who would normally only deal with new orders, he was the only person to show any kind of professionalism, empathy, or customer service.

Shocking
Late installation
Bad communication
Avoid

We paid around £1700 for blinds fitted to all our windows but the largest one due to the weight of them I’d say came crashing down on to the floor we asked them to come and refit it.Aman came and said it was broken and needed repair that was the last we saw of him and the blind this was 18 months ago I tried ringing them on the number they had left us but the line was dead I tried finding them on the internet but to no avail then about 3 months ago I got a message from BLINDZ asking me if I wanted to buy some blinds off them I followed the link and it brought their website up I told them everything and an agent tried to help me I got a few emails but then nothing I told citizens advice who told me to write to them stating the law under the agreement but I’ve still heard nothing from them I telephoned them of late they said the guarantee ran out after 12 months I said no I got told the guarantee was 2 years she said if only you’d got in touch earlier there’s nothing we can do I was really frustrated as I couldn’t got hold of them for love nor money she hung up but I looked at their website and they say they’re guarantee is for 3 years please whatever you do don’t buy with BLINDZ I can’t give them a worse recommendation

I ordered Blindz to be fitted at my home and which I was told that it can take up to 10 working days. I went ahead and made the payment, only for the Blindz to be fitted almost 2months later. There was zero communication as I had to be the one chasing to get updates and they also got measurements wrong. Time wasters with no apologies, never recommending your services. Shocking customer service and if there was a way to give zero stars, I will do so.

The above is another review...it is so accurate that I thought I'd written it myself...I had EXACTLY the same experience with this company recently. Absolutely no communication until I pushed and pushed for updates after 8 weeks. And even then the blind is not quite right as incorrect measurements had been taken by someone called Jules. I don't have the energy to get it corrected and will just have to live with the faulty blind.

The only highlight was Martin the Fitter...he was the only decent and honest member of staff we dealt with. Thank you to him.

Do not go near this company.

Martin came to fit our Blinds he was super friendly informative , I would deffo recommend using Blindz great experience from start to finish

Fitted the blinds well, was really friendly and helpful! Really pleased!

Marring came to fit my blinds, very quick and efficient
Would recommend 👌 👍🏾 👏🏽

I ordered Blindz to be fitted at my home and which I was told that it can take up to 10 working days. I went ahead and made the payment, only for the Blindz to be fitted almost 2months later. There was zero communication as I had to be the one chasing to get updates and they also got measurements wrong. Time wasters with no apologies, never recommending your services. Shocking customer service and if there was a way to give zero start I will do so.

Just waste of time no customer service just after one thing your money then they dont care usless best go to Bolton Blinds GREAT customer service and will come back and fix anything until you are HAPPY

Had blinds fitted just over a year ago. However shortly after the warranty expired the whole fixture fell down due to being held with 2 screws only instead of 4 which it should had. Spoke to manager and informed nothing can be done due to no warranty. Very disappointed with this when spending a lot of money. No good will gesture

I ordered 2 blinds from blindz in Feb 2023 they were only fitted last week I had constantly rang for updates on the blinds but they kept saying they were not in and to top it all the frontroom blinds had not measured properly so when fitted the fitter took pictures to show the company to see if anything could be done not that I think this will happen I would not recommend using this company considering how much they cost

2 nd time using blinds
Mega happy again
Thanks Martin and blinds

Great service from blinds and martin who fitted